Site-Level Community Engagement Processes in the Australian Minerals Industry: A Comparative Analysis (2004–2007)
A key principle of corporate social responsibility is that companies should endeavour to engage with, and be responsive to, the concerns of affected local communities. With the support of four industry partners, this study will compare how community engagement has been practised at seven Australian minerals operations. The study will assess the effectiveness and appropriateness of existing engagement processes, account for significant differences between sites, and identify opportunities for improving how companies engage with communities. Social Identity Theory will be utilised to structure the research and inform the development of advice to industry on effective engagement strategies.