The University of Queensland

Steve joined UQ Business School in in August 2019. He previously held a Lectureship at Northumbria University (UK) and a Research Associate position at Durham University Business School (UK), in which he investigated topics such as wellbeing in policing, and how leadership, feeling trusted, organisational policies, and processes influence service delivery and attitudes in police officers and staff.

Steve received his PhD in Management Studies from Durham University in June 2017. His thesis quantitively examined the role of emotions in the violation and repair of trust between organisations and customers, focusing particularly on the Volkswagen ‘Dieselgate’ scandal. Steve was jointly awarded the ‘Outstanding Thesis Award’ by Durham University Business School for this work. He is published in Business Ethics Quarterly and the International Journal of Police Science and Management.