Associate Professor Neil Paulsen

Associate Professor

School of Business
Faculty of Business, Economics and Law

Overview

Neil's research interests focus on leadership, organisational change and identity processes. Current projects explore the role of professional identity in organisational culture change, leadership transition in health teams, and the challenge for organisations adapting to employees with Autism. Neil is also investigating a social identity model of followership and mechanisms related to collective action.

Neil Paulsen is an Associate Professor within the Management group in the UQBS. He has over twenty years direct industry experience as a successful senior manager and consultant in public, private, and community sector organisations. His research includes the development of intergroup perspectives on organisational behaviour and change, identity processes and leadership transitions. He has published his work in international refereed journals and chapters, and in an edited book (with Tor Hernes). Neil has presented his work at a number of premier international and national management conferences. He has been the recipient of five ARC Linkage Grants. Research partners include organisations such as Rio Tinto, BHP Billiton, CSIRO, and Queensland Health. Neil received an Excellence in Teaching Award from the School of Management in 2001, the UQBS Teaching Excellence Award (Postgraduate) in 2006, and was the 2006 recipient of the ANZAM Management Educator of the Year Award (sponsored by Pearson Education). In 2009 he received the inaugural UQBS Executive Education Award and again in 2016. In 2011 Neil also received the UQBS Industry Engagement Award. In 2013 along with other colleagues, Neil received a UQ Award for Programs that Enhance Learning (APEL) for his role in developing the MBA program and in 2014 a National APEL award for the same program.

Research Interests

  • Leadership
    Leadership in groups and teams, including the role of group identity.
  • Organisational change
    Develops an intergroup perspective on communication and change processes in organisational contexts
  • Social innovation and community engagement
    Examines effective organisational community engagement strategies. Interested in the role of social business and social entrepreneurship.
  • Innovation in teams
    Examines the influence of intra and intergroup processes on innovation in teams.

Qualifications

  • Doctor of Philosophy, The University of Queensland
  • Bachelor of Arts, The University of Queensland
  • Graduate Diploma in Counseling, Queensland University of Technology
  • Bachelor of Arts (Honours), The University of Queensland

Publications

View all Publications

Supervision

View all Supervision

Publications

Book

Book Chapter

Journal Article

Conference Publication

  • Langham, Jo'Anne, Paulsen, Neil and Hartel, Charmine (2017). Evaluating design effectiveness for public sector services: An introduction to XE. In: Proceedings of the 12th European Conference on Innovation and Entrepreneurship, ECIE 2017. 12th European Conference on Innovation and Entrepreneurship, ECIE 2017, Paris, , (706-713). September 21, 2017-September 22, 2017.

  • Callan, Victor, Paulsen, Neil, Ayoko, Oluremi and Johnston, Margaret (2013). Transformational leadership, team identity, team effectiveness and follower satisfaction during large scale organisational change. In: EURAM13: 13th Annual Conference of the European Academy of Management 2013, Harbiye, Istanbul, Turkey, (). 26-29 June, 2013.

  • Callan, Victor, Johnston, Margaret, Paulsen, Neil and Ayoko, Remi (2013). Understanding the leadership of networks in the public health care system. In: EURAM13: 13th Annual Conference of the European Academy of Management 2013, Harbiye, Istanbul, Turkey, (). 26-29 June, 2013.

  • Langham, Jo’Anne, Paulsen, Neil and Hartel, Charmine E. J. (2012). Improving tax compliance strategies: can the theory of planned behaviour predict business compliance?. In: Margaret McKerchar, Michael Walpole and Binh Tran-Nam, Special edition: Atax 10th International Tax Administration Conference. Atax 10th International Tax Administration Conference, Sydney, Australia, (364-402). 2 - 3 April 2012.

  • Tee, E. Y. J., Ashkanasy, N. M. and Paulsen, N. (2011). Upward emotional contagion and leadership. In L. Petitta & J. M. Diefendorff (Chairs), Advances in understanding the links of emotions and context.Symposium.. In: 26th Annual Meeting of the Society for Industrial and Organizational Psychology (SIOP), Chicago, IL, United States, (). 13-16 April 2011.

  • Tee, Eugene E.Y., Ashkanasy, Neal M. and Paulsen, Neil (2010). Perceptions and expressions of affect as follower-centric collective action. In: Society for Industrial & Organizational Psychology : 25th Annual Conference Program. 25th Annual Conference of The Society for Industrial and Organizational Psychology (SIOP), Atlanta, Georgia, USA., (154-154). 6-10 August 2010.

  • Paulsen, Neil, Johnston, Margaret, Callan, Victor J., Ayoko, Oluremi (Remi) B. and Simmons, Sharelle (2010). The anatomy of leadership in clinical health networks. In: Proceedings of the 24th Annual Australian and New Zealand Academy of Management Conference: Managing for Unknowable Futures. 24th ANZAM Conference 2010, Adelaide, SA, Australia, (). 8-10 December 2010.

  • Simpson, G., Roan, A. and Paulsen, N. (2007). Rethinking cynicism during organizational change: An exploratory study. In: George T. Solomon, Academy of Management : 2007 annual meeting proceedings. Academy of Management 2007 Annual Meeting, Philadelphia, (). 3-8 August, 2007.

  • Tee, E. Y. J. and Paulsen, N. (2007). Social identity in teams and leadership: Enacting, promoting and preserving identities through emotions. In: Chapman, R., 21st ANZAM 2007 Conference Proceedings: Managing our Intellectual and Social Capital. 21st Annual Meeting of the Australian and New Zealand Academy of Management (ANZAM), Sydney, New South Wales, (1-14). 4-7 December, 2007.

  • Johnston, M. and Paulsen, N. (2007). The relative importance of sponsorship selection criteria: A choice-based conjoint experiment using hierarchical Bayes analysis. In: Thyne, M., Deans, K. R. and Gnoth, J., ANZMAC 2007 Reputation, Responsibility, Relevance: Conference Proceedings. Australian and New Zealand Marketing Academy (ANZMAC) Conference 2007, Dunedin, New Zealand, (468-475). 3-5 December, 2007.

  • Dowd, A. B. and Paulsen, N (2006). Combining traditional survey and social network measures of group cohesion: A longitudinal study. In: B. Richards, Sunbelt XXVI - International Sunbelt Social Network Conference. Sunbelt XXVI - International Sunbelt Social Network Conference, Vancouver, Canada, (92). 24-30 April, 2006.

  • Grice, T., Gallois, C., Jones, E., Callan, V. and Paulsen, N. (2006). Employee group memberships and organisational communication during organisational change. In: Australian Journal of Psychology. The 34th Annual Conference of the Society for Australasian Social Psychologists, Townsville, Australia, (86-87). 7 - 10 April, 2005. doi:10.1080/00049530600940006

  • Paulsen, N (2006). Innovating professional identies in new forms of service delivery. In: J. Georgas and M. Manthouli, 26th International Congress of Applied Psychology (ICAP), Athens, Greece: Abstracts.. 26th International Congress of Applied Psychology, Athens, Greece, (188). 16-21 July, 2006.

  • Paulsen, N. and Paulsen, L. (2006). Measuring things that do not matter: The artifice of accountability in human service organizations. In: H. Byrkjrflot, T. Hernes, R. Kvalshaugen and S. Myklebust, 22nd European Group of Organization Studies (EGOS) Colloquium, Bergen, Norway, (). 6-8 July, 2006.

  • Paulsen, N., Maldonado Rey, D. P., Ayoko, O. B. and Callan, V. J. (2006). Organizational change and innovation in a research intensive organization. In: H. Byrkjrflot, T. Hernes, R. Kvalshaugen and S. Myklebust, 22nd European Group of Organization Studies (EGOS) Colloquium, Bergen, Norway, (). 6-8 July, 2006.

  • Rooney, D., Brabant, M., Paulsen, N., Callan, V. J. and Jones, E. (2006). Researching place and social identity in organizational change: A theoretically informed Leximancer analysis of a participant historiographical study. In: Proceedings of: 56th Annual Conference of the International Communication Association: Networking Communication Research. 56th Annual Conference of the International Communication Association: Networking Communication Research, Dresden, Germany, (). 19-23 June 2006.

  • Johnston, M. A. and Paulsen, N. (2006). Risky business: An investigation of sponsorship marketing risk. In: Yunus Ali and Maria van Dessel, ANZMAC 2006 conference proceedings: Advancing theory, maintaining relevance. Australian and New Zealand Marketing Academy Conference (ANZMAC 2006), Brisbane, Australia, (1-9). 4-6 December 2006.

  • Chua, T. H. J., Green, P F, Paulsen, N and Suseno, Y. (2006). The antecedents of team innovation: A new perspective. In: Academy of Management 2006 Annual Meeting Proceedings. Annual Meeting of the Academy of Management, Atlanta, Georgia, (). 11-16 August, 2006.

  • Grice, T. A., Gallois, C., Jones, E., Callan, V. J. and Paulsen, N. (2006). The effects of employee group memberships on organizational communication during organizational change. In: B. Myors, Australian Journal of Psychology. The 6th Australian Industrial and Organisational Psychology Conference, Surfers Paradise, Gold Coast, Australia, (127-127). 30 June - 3 July, 2005.

  • Beach, R., Parsons, D., Brereton, D. and Paulsen, N. (2005). Engaging on the ground: Site-level community engagement practice in the Australian minerals industry. In: Dave Gardiner and Katie Scott, Proceedings of International Conference on Engaging Communities. International Conference on Engaging Communities, Brisbane, QLD Queensland, (1-17). 14-17 August 2005.

  • Brereton, D. J., Beach, R., Callan, V. J., Cheshire, L. A., McKenna, B., Paulsen, N. and Parsons, D.E.R. (2005). Engaging on the ground: Site-level community engagement practices in the Australian minerals industry. In: People place prosperity : Sustainable Development Conference 2005. Sustainable Development Conference 2005 (SD05), Alice Springs, NT, (). 31 October - 4 November 2005.

  • Solnet, D. and Paulsen, N. (2005). Rebranded Hotel Properties: The role of service climate and employee identity in predicting customer satisfaction. In: H. Qu, 2005 I-CHRIE Annual Conference Proceedings. 2005 I-CHRIE Annual Conference, Las Vegas, NV USA, (368-376). 27-31 July 2005.

  • Grice, T, Gallois, C, Jones, E, Callan, V and Paulsen, N (2005). The effects of employee group memberships on organisational communication during organisational change. In: Australian Journal of Psychology. , , (127-127). .

  • Ratten, V., Paulsen, N. and Gardner, M.J. (2004). Alliance learning: A conceptual model explaining the alliance learning process. In: N. Boyacigiller and T. Kiyak, Proceedings of the 46th Annual Meeting of the Academy of International Business: Bridging with the Other: The Importance of Dialogue in International Business. 46th Annual Meeting of the Academy of International Business, Stockholm, Sweden, (34). 10-13 July, 2004.

  • Callan, V. J., Grice, T. A., Jones, E., Paulsen, N. and Gallois, C. (2004). Full-time and part-time employer identifications with multiple groups. In: L. Alvarez, Conference Proceedings: The Future of Consulting - New Pathways to Success. Second International Conference on Management Consulting, Lausanne, Switzerland, (231-236). 23-25 June, 2004.

  • Callan, V. J., Paulsen, N., Rooney, D., Gallois, C., Jones, E., Grice, T. A. and Bordia, P. (2004). Job uncertainty and personal control during downsizing: A comparison of survivors and victims. In: Proceedings of the SAM/IFSAM V11th World Congress: Management in a World of Diversity and Change. SAM/IFSAM V 11th World congress, Goteborg, Sweden, (75-76). 5-7 July, 2004.

  • Grice, T. A., Jones, E., Paulsen, N. and Gallois, C. (2003). Professional status, employee attitudes and multiple identifications at work. In: J. Fitness, Australian Journal of Psychology. The 32nd Annual meeting of the Society for Australasian Social Psychologists, Sydney, Australia, (45-45). 24-27 April, 2003.

  • Grice, T., Jones, E., Paulsen, N. and Gallois, C. (2003). The effects of professional status on multiple identifications at work. In: W. Noble, J. Langan-Fox and P. Reddy, Australian Journal of Psychology: The Abstracts of the 5th Australian Industrial and Organisational Psychology Conference. 5th Australian Industrial and Organisational Psychology Conference, Melbourne, (125-125). June 26 - 29 2003.

  • Paulsen, N., Callan, V.J. and Gallois, C. (2003). Work unit identification, communication, and employee outcomes during organizational change. In: D. Nagao, Academy of Management Best Paper Proceedings: Democracy in a Knowledge Economy. Annual Meeting of the Academy of Management, Seattle, Washington, (). 1-6 August, 2003.

  • Dowd, A. and Paulsen, N. (2002). Group cohesion and social networks: A preliminary comparison. In: R. Onorato and M. Augoustinos and R. Boeckmann, Australian Journal of Psychology: Abstracts of the 8th Annual Meeting of the Society of Australasian Social Psychologists (SASP). 8th Annual Meeting of the Society of Australasian Social Psychologists, Adelaide, SA, (115-115). 24-29 April, 2002.

  • Grice, T. A., Paulsen, N., Jones, L., Bordia, P. and Tourish, D. J. (2002). The effects of multiple identifications on employee attitudes and perceptions. In: R. Onorato and M. Augoustinos and R. Boeckmann, Australian Journal of Psychology: Abstracts of the 8th Annual Meeting of the Society of Australasian Social Psychologists (SASP). 8th Annual Meeting of the Society of Australasian Social Psyco, Adelaide, SA, (118-119). 24-29 April, 2002.

  • Paulsen, N. (2001). "Who are we Now?": Group identity and the (re)organising process. In: E.Farjas et al, 17th Colloquium of the European Group for Organizational Studies (EGOS). The Oyssey of Organizing, Lyon, France, (). July 5-7th 2001.

  • Paulsen, N. (2000). Managing strategic challenges in the third sector. In: R. Leonard, Partnership and Activism: Abstracts and Presenters. Australian and New Zealand Third Sector Research Fifth Biennial Conference, University of Western Sydney, Parramatta, Sydney, (26-26). 02-05 Dec 2000.

  • Paulsen, N., Gardner, J. M. J., Gallois, C., Callan, V. J. and Monaghan, P. (2000). The intergroup context of communication in organisations. In: Proceedings of the 50th Annual Conference of the International Communication Association. 50th Annual Conference of the International Communication Association, Acapulco, Mexico, (1-9). 01-05 June, 2000.

Other Outputs

PhD and MPhil Supervision

Current Supervision

  • Doctor Philosophy — Principal Advisor

    Other advisors:

Completed Supervision