Professor Neal Ashkanasy

Professor

School of Business
Faculty of Business, Economics and Law
n.ashkanasy@uq.edu.au
+61 7 334 68006

Overview

Neal Ashkanasy came into academic life after an 18-year career in professional engineering and management, and has since worked in the schools of psychology, commerce, engineering, management, and business. He has a PhD (1989) in Social and Organizational Psychology from the University of Queensland, and has research interests in leadership, organizational culture, and business ethics. In recent years, however, his research has focused on the role of emotions in organizational life. He is currently Professor of Management in the UQ Business School. He has published in leading journals such as the Academy of Management Journal and Review, the Journal of Organizational Behavior, The Leadership Quarterly, the Journal of Applied Psychology, and the Journal of Management. He serves on several editorial boards including the Journal of Applied Psychology and the Journal of Management, and is Editor-in-Chief of the Journal of Organizational Behavior, Associate Editor of the Academy of Management Review and Emotion Review, and Series Co-Editor of Research on Emotion in Organizations. Prof. Ashkanasy is a Fellow of the Academy for the Social Sciences in the UK (AcSS) and Australia (ASSA); the Association for Psychological Science (APS); the Society for Industrial and Organizational Psychology (SIOP); and the Australia and New Zealand Academy of Management (ANZAM), where he served as President.

Research Interests

  • Emotions at work
    This is currently the principal focus of my research. The area of emotions in the workplace is rapidly gaining wide recognition in organisational research. Several PhD students are working in this area at present, funded through various ARC projects. In addition, I established the e-mail discussion group ‘Emonet’ which includes among its members the leading researchers in this field, and is affiliated with the (US-based) Academy of Management. I am also organizer of international “Conferences on Emotions and Organizational Life” (San Diego, August, 1998; Toronto, August, 2000; Gold Coast, 2002; London, 2004; Atlanta, 2006; Fontainebleau, 2008, Montreal, 2010). Three books, based principally on the proceedings of the conferences, have been published by Quorum Books, M.E. Sharpe, and Lawrence Erlbaum respectively, and an annual series of books, now published by The Emerald Group under the JAI Press banner, commenced in 2005. A major article, entitled, “Emotions in organizations: A multilevel perspective” was published in 2003 in the Elsevier/JAI Press Series Research in Multilevel Issues (F. Dansereau & F. Yammarino, Eds.). Recent publications are in the Academy of Management Executive, the Academy of Management Review, the Journal of Management, the Journal of Organizational Behavior, the Leadership Quarterly, and Human Resources Management Review.
  • Leadership and leader-member relations
    Following on from my doctoral research program, I have maintained an interest in the factors affecting relationships between organisational supervisors and their subordinates. These interests cover two areas:- (a) Attribution theory. Research in this area has included a study of basic attribution processes, looking at the way people make attributions for their own and others’ performance, studies of attributions for leader behaviour, and cross-cultural field data on leader attributions for subordinate performance outcomes. Articles based on this research have appeared in the Journal of Personality and Social Psychology, the Journal of Applied Social Psychology, and the Journal of Social Psychology, the Leadership Quarterly, and the Australian Psychologist. (b) Leader-member exchange theory. The more recent focus of this research is on the role of emotions and values in leader-member relationships. This work has been published in the Journal of Social Psychology and the Leadership Quarterly.
  • Organisational culture
    (1) Organisational change and mergers. Several studies have been completed in this respect, examining culture changes in accounting firms, academic institutions, and government agencies. Papers describing these studies have been published in Accounting, Organizations and Society, Australian Academic Research Libraries, and the British Journal of Management. An article (with former doctoral student, Dr. Marie Kavanagh) was also published in the Elsevier Science/JAI Press book, Advanced on Mergers and Acquisitions. (2) International organisational culture. Funded in part by the ARC, this research includes cross-cultural studies as a part of the international Global Leadership and Organizational Behavior Effectiveness (GLOBE) project (http://globeproject.com/) and development and validation of a new measure of organisational culture. Reports of this research have appeared in the Journal of World Business and Asia-Pacific Journal of Management. I was also co-author of the ‘Future Orientation’ chapter in the main GLOBE book, published by Sage. Associated activities include founding and administering the ‘Orgcult’ e-mail discussion list, sponsored by the US Academy of Management; and co-authorship (with Drs. Mark Peterson, Florida Atlantic University; and Celeste Wilderom, University of Twente) of the Handbook of Organizational Culture and Climate. A second edition is currently in progress.
  • Ethics in organisational behaviour
    Like emotions, ethics in the organisational context is gaining increasing recognition as an important field of research. Projects include an ARC study with former PhD student Dr. Carolyn Windsor (Griffith University) and Dr. Linda Treviño (Pennsylvania State University), recently published in Business Ethics Quarterly. Other publications on this topic have appeared in Accounting, Organizations and Society, Behavioral Research in Accounting, Research on Accounting Ethics, and the Journal of Business Ethics.

Research Impacts

Professor Ashakansy's many books and scholarly works have contributed materially to understanding of the role of leadership and culture in work organisations. In particular, he is internationally recognized as one of the originators and current leaders of the study of emotion in organisations and, as such, was the first Australian to be elected a Fellow of the Society of Industrial and Organizational Psychology (APA Division 14). His citation read, in part, “Dr. Ashkanasy is one of a very small group of scholars who has developed theoretical models and conducted empirical research so effectively on emotions in the workplace that this topic has moved within the past decade from obscurity to mainstream research in I-O psychology.” His work is widely cited in industry trade books (e.g., Primal Leadership: Learning to Lead with Emotional Intelligence by Daniel Goleman, Richard Boyatzis and Annie McKee, published by HBR PRess, 2004) and university textbooks (e.g., here are seven references to his work in the leading US textbook on Organizational Behavior by Stephen Robbins and Timothy Judge, published by Prentice-Hall, 2012).

Qualifications

  • Bachelor of Engineering, Monash University
  • Master of Engineering Science, University of New South Wales
  • Diploma of Computer Science, The University of Queensland
  • Bachelor of Arts (Honours), The University of Queensland
  • Doctor of Philosophy, The University of Queensland

Publications

  • Ashkanasy, Neal M. and Dorris, Alana B. (2017). Organizational culture and climate. In Neil Anderson, Deniz S. Ones, Handan Kepir Sinangil and Chockalingam Viswesvaran (Ed.), The Sage Handbook of Industrial, Work & Organizational Psychology: Volume 3 2nd ed. () Thousand Oaks, CA: Sage Publishing.

  • Tse, Herman H. M., Troth, Ashlea C. and Ashkanasy, Neal M. (2016). Leader-member exchange and emotion in organizations. In Talya N. Bauer and Berrin Erdogan (Ed.), The Oxford handbook of leader-member exchange (pp. 209-225) Oxford, United Kingdom: Oxford University Press. doi:10.1093/oxfordhb/9780199326174.013.15

  • Ashkanasy, Neal M. and Dorris, Alana B. (2016). Organizational behavior. In Oliver Braddick (Ed.), The Oxford research encyclopedia of psychology (pp. x-x) New York, NY, United States: Oxford University Press. doi:10.1093/acrefore/9780190236557.013.23

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Grants

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Publications

Book

Book Chapter

  • Ashkanasy, Neal M. and Dorris, Alana B. (2017). Organizational culture and climate. In Neil Anderson, Deniz S. Ones, Handan Kepir Sinangil and Chockalingam Viswesvaran (Ed.), The Sage Handbook of Industrial, Work & Organizational Psychology: Volume 3 2nd ed. () Thousand Oaks, CA: Sage Publishing.

  • Tse, Herman H. M., Troth, Ashlea C. and Ashkanasy, Neal M. (2016). Leader-member exchange and emotion in organizations. In Talya N. Bauer and Berrin Erdogan (Ed.), The Oxford handbook of leader-member exchange (pp. 209-225) Oxford, United Kingdom: Oxford University Press. doi:10.1093/oxfordhb/9780199326174.013.15

  • Ashkanasy, Neal M. and Dorris, Alana B. (2016). Organizational behavior. In Oliver Braddick (Ed.), The Oxford research encyclopedia of psychology (pp. x-x) New York, NY, United States: Oxford University Press. doi:10.1093/acrefore/9780190236557.013.23

  • Ashkanasy, Neal M. and Daus, Catherine S. (2016). The challenge of managing emotions in the workplace. In Kimberly D. Elsbach, Anna B. Kayes and D. Christopher Kayes (Ed.), Contemporary Organizational Behavior: From ideas to Action (pp. 67-77) Upper Saddle River, NJ, United States: Pearson Education.

  • Ashkanasy, Neal M., Bennett, Rebecca, J. and Martinko, Mark J. (2016). Understanding the high performance workplace: future directions. In Neal M. Ashkanasy, Rebecca M. Bennett and Mark J. Martinko (Ed.), Understanding the high performance workplace: the line between motivation and abuse (pp. 301-310) New York, NY, United States: Routledge/Psychology Press.

  • Ashkanasy, Neal M., Bennett, Rebecca, J. and Martinko, Mark J. (2016). Understanding the high performance workplace: introduction. In Neal M. Ashkanasy, Rebecca M. Bennett and Mark J. Martinko (Ed.), Understanding the high performance workplace: the line between motivation and abuse (pp. 1-12) New York, NY, United States: Routledge/Psychology Press.

  • Ashkanasy, Neal M. (2015). Emotions and work. In James D. Wright (Ed.), International encyclopedia of the social & behavioral sciences 2nd ed. (pp. 507-512) Amsterdam, Netherlands: Elsevier. doi:10.1016/B978-0-08-097086-8.22037-0

  • Ashkanasy, Neal M. (2015). Emotions in organizational behavior. In Ricky W. Griffin (Ed.), Oxford bibliographies in management (pp. x-x) New York, NY United States: Oxford University Press. doi:10.1093/OBO/9780199846740-0041

  • Norton, Thomas, Parker, Stacey L. and Ashkanasy, Neal M. (2015). Employee green behavior and aging. In Nancy A. Parchana (Ed.), Encyclopedia of geropsychology (pp. 1-7) Singapore, Singapore: Springer. doi:10.1007/978-981-287-080-3_308-1

  • Härtel, Charmine E. J., Zerbe, Wilfred J. and Ashkanasy, Neal M. (2015). Overview: new ways of studying emotion in organizations. In Härtel, Charmine E. J., Zerbe, Wilfred J. and Ashkanasy, Neal M. (Ed.), Research on emotion in organizations: new ways of studying emotion in organizations. (vol. 11). (pp. xvii-xxiv) United Kingdom: Emerald Group Publishing. doi:10.1108/S1746-979120150000011026

  • Norton, Thomas A., Zacher, Hannes and Ashkanasy, Neal M. (2015). Pro-environmental organizational culture and climate. In Jennifer L. Robertson and Julian Barling (Ed.), The Psychology of Green Organizations (pp. 322-348) Oxford: Oxford University Press. doi:10.1093/acprof:oso/9780199997480.003.0014

  • Ayoko, Oluremi B., Ashkanasy, Neal M. and Jehn, Karen A. (2014). Approaches to the study of employees' territoriality, conflict, emotions and well-being. In Oluremi B. Ayoko, Neal M. Ashkanasy and Karen A. Jehn (Ed.), Handbook of Conflict Management Research (pp. 363-381) Cheltenham, United Kingdom: Edward Elgar. doi:10.4337/9781781006948.00033

  • Hartel, Charmine E. J., Butarbutar, Ivan, Sendjaya, Sen, Pekerti, Andre, Hirst, Giles and Ashkanasy, Neal M. (2014). Developing ethical leaders: a servant leadership approach. In Leslie E. Sekerka and Robert A. Giacalone (Ed.), Ethics Training in Action: An Examination of Issues, Techniques, and Development (pp. 271-291) Charlotte, NC, United States: Information Age Publishing.

  • Gracia, Esther and Ashkanasy, Neal M. (2014). Emotional labor as a dynamic process in service organizations: development of a multi-perspective, multilevel model. In Neal M. Ashkanasy, Wilfred J. Zerbe and Charmine E. J. Härtel (Ed.), Emotions and the organizational fabric (pp. 331-365) Bingley, United Kingdom: Emerald Group Publishing. doi:10.1108/S1746-979120140000010021

  • Ashkanasy, Neal M., Zerbe, Wilfred J. and Hartel, Charmine E. J. (2014). Emotions and the organizational fabric. In Neal M. Ashkanasy, Wilfred J. Zerbe and Charmine E. J. Härtel (Ed.), Emotions and the Organizational Fabric (pp. 1-10) Amsterdam, Netherlands: Elsevier. doi:10.1108/S1746-979120140000010010

  • Ayoko, Oluremi B., Ashkanasy, Neal M. and Jehn, Karen A. (2014). Introduction. In Oluremi B. Ayoko, Neal M. Ashkanasy and Karen A. Jehn (Ed.), Handbook of Conflict Management Research (pp. xviii-xxxi) Cheltenham, UK: Edward Elgar. doi:10.4337/9781781006948.00005

  • Ashkanasy, Neal M. and Humphrey, Ronald H. (2014). Leadership and emotion: a multi-level perspective. In David Day (Ed.), The Oxford handbook of leadership and organizations (pp. 783-804) Oxford, United Kingdom: Oxford University Press.

  • Ashkanasy, Neal M. and Härtel, Charmine E. J. (2014). Positive and negative affective climate and culture: the good, the bad, and the ugly. In Benjamin Schneider and Karen M. Barbera (Ed.), The Oxford Handbook of Organizational Climate and Culture (pp. 136-152) New York, United States: Oxford University Press. doi:10.1093/oxfordhb/9780199860715.013.0008

  • Jordan, Peter J., Troth, Ashlea C. and Ashkanasy, Neal M. (2013). Emotional intelligence and human frailty at work: can we be too emotionally intelligent?. In Ronald J. Burke, Suzy Fox and Cary L. Cooper (Ed.), Human Frailties: Wrong Turns on the Drive to Success (pp. 151-164) Farnham, Surrey, England: Gower Publishing.

  • Ashkanasy, Neal M. and Daus, Catherine S. (2013). Emotional labor across five levels of analysis: past, present, future. In Alicia A. Grandey, James M. Diefendorff and Deborah E. Rupp (Ed.), Emotional labor in the 21st Century: diverse perspectives on emotion regulation at work (pp. 282-288) Hove, East Sussex, United Kingdom: Routledge.

  • Michalak, Rebecca and Ashkanasy, Neal M. (2013). Emotions and deviance. In Steven M. Elias (Ed.), Deviant and criminal behavior in the workplace (pp. 19-49) New York , NY, United States: New York University Press.

  • Peart, Frances M., Roan, Amanda and Ashkanasy, Neal M. (2013). The 'managed heart' of leaders: the role of emotional intelligence. In Marian Iszatt-White (Ed.), Leadership as emotional labour: management and the managed heart (pp. 106-128) London : New York: Routledge.

  • Edwards, Marissa S., Lawrence, Sandra A. and Ashkanasy, Neal M. (2013). The role of perceptions, appraisals and anticipated emotions in shaping reporting behavior in response to wrongdoing. In Ronald J. Burke and Cary L. Cooper (Ed.), Voice and Whistleblowing in Organizations: Overcoming Fear, Fostering Courage and Unleashing Candour (pp. 254-277) Cheltenham, Glos, United Kingdom: Edward Elgar. doi:10.4337/9781781005927

  • Ashkanasy, Neal M., Paulsen, Neil and Tee, Eugene Y. J. (2012). Extending relational leadership theory: the role of affective process in shaping leader-follower relationships. In Mary Uhl-Bien and Sonia M. Ospina (Ed.), Advancing relational leadership research: a dialogue among perspectives (pp. 335-359) Charlotte, NC, United States: Information Age Publishing.

  • To, March L., Ashkanasy, Neal M. and Fisher, Cynthia D. (2012). Fostering creativity in health care: health care workers as agents of creativity. In Peter Spurgeon, Ronald J. Burke and Cary L. Cooper (Ed.), The innovation imperative in health care organisations : critical role of human resource management in the cost, quality and productivity equation (pp. 79-97) Cheltenham, U.K.: Edward Elgar Publishing. doi:10.4337/9781849809849.00014

  • Kavanagh, Marie H. and Ashkanasy, Neal M. (2012). Individual values and organizational culture during a merger: immovable objects or shifting sands?. In Yaakov Weber (Ed.), Handbook of research on mergers and acquisitions (pp. 203-230) Cheltenham, United Kingdom: Edward Elgar.

  • Ashkanasy, Neal M., Hartel, Charmine E. J. and Zerbe, Wilfred J. (2012). Overview: experiencing and managing emotions in the workplace. In Neal M. Ashkanasy, Charmine E. J. Hartel and Wilfred J. Zerbe (Ed.), Experiencing and Managing Emotions in the Workplace (pp. 1-10) Bingley, United Kingdom: Emerald Group Publishing. doi:10.1108/S1746-9791(2012)0000008005

  • Peart, Frances M., Roan, Amanda M. and Ashkanasy, Neal M. (2012). Trading in emotions: a closer examination of emotional labor. In Neal M. Ashkanasy, Charmine E.J. Härtel and Wilfred J. Zerbe (Ed.), Experiencing and managing emotions in the workplace (pp. 279-303) Bingley, United Kingdom: Emerald Group Publishing. doi:10.1108/S1746-9791(2012)0000008015

  • Daus, Catherine S., Dasborough, Marie T., Jordan, Peter J. and Ashkanasy, Neal M. (2012). We are all mad in wonderland: an organizational culture framework for emotions and emotional intelligence research. In Neal M. Ashkanasy, Charmine E.J. Hartel and Wilfred J. Zerbe (Ed.), Experiencing and managing emotions in the workplace (pp. 375-399) Bingley, United Kingdom: Emerald Group Publishing. doi:10.1108/S1746-9791(2012)0000008019

  • Ashkanasy, Neal M. and Humphrey, Ronald H. (2011). A multi-level view of leadership and emotions: Leading with emotional labor. In Alan Bryman, David Collinson, Keith Grint, Brad Jackson and Mary Uhl-Bien (Ed.), Sage handbook of leadership (pp. 365-379) London, UK: Sage Publications.

  • Hartel, Charmine E. J. and Ashkanasy, Neal M. (2011). Healthy human cultures as positive work environments. In Neal M. Ashkanasy, Celeste P. M. Wilderom and Mark F. Peterson (Ed.), The Handbook of Organizational Culture and Climate 2nd ed. (pp. 85-100) Thousand Oaks, CA, USA: Sage Publications.

  • Tee, Eugene Y. J. and Ashkanasy, Neal M. (2011). Integrative case study: Change and stress management at HIA. In Stephen P. Robbins, T. A. Judge, B. Millett and M. Boyle (Ed.), Organisational behaviour 6th ed. (pp. 531-532) French's Forrest, N.S.W., Australia: Pearson Australia.

  • Ashkanasy, N. M., Wilderom, C. P. M. and Peterson, M. F. (2011). Introduction to the Handbook of Organizational Culture and Climate. In Neal M. Ashkanasy, Celeste P. M. Wilderom and Mark F. Peterson (Ed.), The Handbook of Organizational Culture and Climate 2nd ed. (pp. 3-10) Thousand Oaks, CA USA: Sage Publications.

  • Ashkanasy, Neal M. (2011). Organizational dynamics and identity: Defining the new paradigm. In Neal M. Ashkanasy, Celeste P. M. Wilderom and Mark F. Peterson (Ed.), The Handbook of Organizational Culture and Climate 2nd ed. (pp. 319-322) Thousand Oaks, CA, USA: Sage Publications.

  • Härtel, Charmine E. J., Ashkanasy, Neal M. and Zerbe, Wilfred J. (2011). Overview: What have we learned? Ten years on. In Charmine E. J. Härtel, Neal M. Ashkanasy and Wilfred J. Zerbe (Ed.), What have we learned? Ten years on (pp. 1-12) Bingley, United Kingdom: Emerald Group Publishing. doi:10.1108/S1746-9791(2011)0000007005

  • Li, Yan, Ashkanasy, Neal M. and Alhstrom, David (2010). Complexity theory and affect structure: a dynamic approach to modeling emotional changes in organizations. In Wilfred J. Zerbe, Charmine E. J. Härtel and Neal M Ashkanasy (Ed.), Emotions and organizational dynamism (pp. 139-165) Bingle, United Kingdom: Emerald Group Publishing. doi:10.1108/S1746-9791(2010)0000006010

  • To, March L., Ashkanasy, Neal M., Fisher, Cynthia D. and Rowe, Patricicia A. (2010). Creativity as mood regulation. In Wilfred J. Zerbe, Charmine E. J. Härtel and Neal M. Ashkanasy (Ed.), Emotions and organizational dynamism (pp. 279-307) Bingley. United Kingdom: Emerald Group Publishing. doi:10.1108/S1746-9791(2010)0000006015

  • Zerbe, Wilfred J., Hartel, Charmine E. J. and Ashkanasy, Neal M. (2010). Overview. In Wilfred J. Zerbe, Charmine E. J. Hartel and Neal M. Ashkanasy (Ed.), Emotions and organizational domain (pp. xvii-xxii) Bingley, United Kingdom: Emerald Group Publishing. doi:10.1108/S1746-9791(2010)0000006004

  • Edwards, Marissa, Ashkanasy, Neal M. and Gardner, John (2009). Deciding to speak up or to remain silent following observed wrongdoing: The role of discrete emotions and climate of silence. In J. Greenberg and M. Edwards (Ed.), Voice and Silence in Organizations (pp. 83-109) Bingley, United Kingdom: Emerald Group Publishing.

  • Ashkanasy, Neal M., Dasborough, Marie T. and Ascough, Kaylene W. (2009). Developing leaders: Teaching about emotional intelligence and training in emotional skills. In S. J. Armstrong and C. V. Fukami (Ed.), The SAGE Handbook of Management Learning, Education and Development (pp. 161-185) London, U.K.: SAGE Publications Ltd.

  • Härtel, Charmine E.J., Ashkanasy, Neal M. and Zerbe, Wilfred J. (2009). Overview. In Charmine E. J. Härtel, Neal M. Ashkanasy and Wilfred J. Zerbe (Ed.), Emotions in groups, organizations and cultures (pp. xvii-xxv) Bingley, United Kingdom: Emerald Group Publishing. doi:10.1108/S1746-9791(2009)0000005002

  • Ashkanasy, N. M. (2009). Thick or thin? A fundamental question in organizational behavior. In Yammarino, F. J. and Dansereau, F. (Ed.), Multi-Level Issues in Organizational Behavior and Leadership (pp. 61-67) Bingley, UK: JAI Press, Emerald Group Publishing.

  • Ashkanasy, N. M. and Jordan, P. J. (2008). A multi-level view of leadership and emotion. In Ronald H. Humphrey (Ed.), Affect and Emotion: New Directions in Management Theory and Research (pp. 17-39) Charlotte, NC: Information Age Publishing.

  • Ashton-James, Claire E. and Ashkanasy, Neal M. (2008). Affective events theory: a strategic perspective. In Wilfred J. Zerbe, Charmine E.J. Härtel and Neal M. Ashkanasy (Ed.), Emotions, ethics, and decision-making (pp. 1-34) Bingley, United Kingdom: Emerald Group Publishing. doi:10.1016/S1746-9791(08)04001-7

  • Jordan, Peter J., Ashkanasy, Neal M. and Daus, Catherine S. (2008). Emotional intelligence: Rhetoric or reality?. In Susan Cartwright and Cary L. Cooper (Ed.), The Oxford handbook of personnel psychology (pp. 37-58) Oxford, UK: Oxford University Press.

  • Edwards, M. and Ashkanasy, N. M. (2008). Integrative case study: Diagnosing Queensland health. In S. P. Robbins, T. A. Judge, B. Millett and T. Waters-Marsh (Ed.), Organisational Behaviour 5th Australian ed. ed. (pp. 290-292) Frenchs Forest, N.S.W.: Pearson Education Australia.

  • Ashkanasy, Neal M. and Cooper, Cary L. (2008). Introduction to the Companion. In Neal Ashkanasy and Cary L. Cooper (Ed.), Research companion to emotion in organizations (pp. 1-16) Cheltenham, United Kingdom: Edward Elgar Publishing.

  • Ashkanasy, Neal M. (2008). Organizational climate. In Stewart R. Clegg and James R. Bailey (Ed.), International encyclopedia of organization studies (pp. 1028-1030) Thousand Oaks, California, U.S.A.: Sage Publications.

  • Zerbe, Wilfred J., Härtel, Charmine E.J. and Ashkanasy, Neal M. (2008). Overview: Emotions, ethics and decision-making. In Wilfred J. Zerbe, Charmine E.J. Härtel and Neal M. Ashkanasy (Ed.), Emotions, ethics, and decision-making (pp. xv-xxiv) Bingley, United Kingdom: Emerald Group Publishing/JAI Press. doi:10.1016/S1746-9791(08)04017-0

  • Tse, H. H. M. and Ashkanasy, N. M. (2008). The role of affect in vertical and lateral exchange relationships in teams. In Ashkanasy, N. M. and Cooper, C. L. (Ed.), Research Companion to Emotions in Organizations (pp. 499-512) Cheltenham, UK: Edward Elgar Publishing.

  • Jordan, Peter J., Ashkanasy, Neal M. and Ascough, Kaylene W. (2007). Emotional intelligence in organizational behavior and industrial-organizational psychology. In Gerald Matthews, Moshe Zeidner and Richard D. Roberts (Ed.), The science of emotional intelligence: knowns and unknowns (pp. 356-375) Oxford, United Kingdom: Oxford University Press.

  • Hartel, Charmine E.J., Ashkanasy, Neal M. and Zerbe, Wilfred J. (2007). Overview: Functionality, intentionality and morality. In Charmine E.J. Härtel, Neal M. Ashkanasy and Wilfred J. Zerbe (Ed.), Functionality, Intentionality and Morality (pp. xiii-xxi) Bingley, United Kingdom: Emerald Group Publishing. doi:10.1016/S1746-9791(07)03015-5

  • Ashkanasy, Neal M. and Ashton-James, Claire E. (2007). Positive emotion in organizations: A multi-level framework. In Debra Nelson and Cary L. Cooper (Ed.), Positive Organisational Behaviour (pp. 57-73) London: Sage Publications.

  • Ashkanasy, N. M. (2007). The Australian enigma. In J. S. Chhokar, F. C. Brodbeck and R. J. House (Ed.), Culture and leadership across the world: The GLOBE book of in-depth studies of 25 societies (pp. 299-333) New Jersey, United States: Lawrence Earlbaum Associates.

  • Ashkanasy, Neal M. and Kasper-Fuehrer, Eva C. (2007). Virtual organizations. In Stewart R. Clegg and James R. Bailey (Ed.), International encyclopedia of organization studies (pp. 1620-1622) Thousand Oaks, California, U.S.A.: Sage Publications.

  • Jordan, P. J. and Ashkanasy, N. M. (2006). Emotional Intelligence, emotional Self-Awareness, and Team Effectiveness. In V. U. Druskat, F. Sala and G. Mount (Ed.), Linking Emotional Intelligence and Performance at Work: Current Research Evidence with Individuals and Groups (pp. 145-163) Mahwah, New Jersey: Lawrence Erlbaum Associates.

  • Jordan, P. J., Ashton-James, C. E. and Ashkanasy, N. M. (2006). Evaluating the claims: Emotional intelligence in the workplace. In Kevin R. Murphy (Ed.), A critique of emotional intelligence: what are the problems and how can they be fixed? (pp. 189-210) Mahwah, New Jersey: Lawrence Erlbaum Associates.

  • Zerbe, Wilfred J., Ashkanasy, Neal M. and Härtel, Charmine E.J. (2006). Overview: Individual and organizational perspectives on emotion management and display. In Wilfred J. Zerbe, Neal M. Ashkanasy and Charmine E.J. Härtel (Ed.), Individual and organizational perspectives on emotion management and display (pp. xv-xxii) Bingley, United Kingdom: Emerald Group Publishing. doi:10.1016/S1746-9791(06)02015-3

  • Ashkanasy, N. M., Zerbe, W. J. and Hartel, C. E. J. (2005). A bounded emotionality perspective on the individual in the organization. In C.E. J. Hartel, W. J. Zerbe and N. M. Ashkanasy (Ed.), Emotions in Organizational Behavior (pp. 113-115) Mahwah, New Jersey: Lawrence Erlbaum Associates.

  • Weiss, H. M., Ashkanasy, N. M. and Beal, D. J. (2005). Attentional and regulatory mechanisms of momentary work motivation and performance. In J. P. Forgus, K. D. Williams and S. M. Laham (Ed.), Social motivation: Conscious and unconscious processes (pp. 314-331) Cambndge, United Kingdom: Cambridge University Press.

  • Ashkanasy, Neal M. and Ashton-James, Claire E. (2005). Emotion in organizations: A neglected topic in I/O psychology, But with a bright future. In Gerard P. Hodgkinson and J. Kevin Ford (Ed.), International Review of Industrial and Organizational Psychology (pp. 221-268) West Sussex, England: John Wiley and Sons Ltd. doi:10.1002/0470029307.ch6

  • Dasborough, Marie T. and Ashkanasy, Neal M. (2005). Follower emotional reactions to authentic and inauthentic leadership influence. In William. L. Gardner, Bruce J. Avolio and Fred O. Walumbwa (Ed.), Authentic Leadership Theory and Practice: Origins, Effects and Development (pp. 281-300) Oxford, England: Elsevier JAI.

  • Hartel, Charmine E. J., Zerbe, Wilfred J. and Ashkanasy, Neal M. (2005). Organizational behaviour: An emotions perspective. In Charmine Hartel, Neal M. Ashkanasy and Wilfred Zerbe (Ed.), Emotions in organizational behavior (pp. 1-10) Mahwah, New Jersey: Lawrence Erlbaum Associates.

  • Ashkanasy, Neal M., Zerbe, Wilfred J. and Hartel, Charmine E. J. (2005). Overview: The effect of affect in organizational settings. In Neal M. Ashkanasy, Wilfred J. Zerbe and Charmine E. J. Härtel (Ed.), The effect of affect in organizational settings (pp. xiii-xix) Bingley, United Kingdom: Emerald Group Publishing. doi:10.1016/S1746-9791(05)01113-2

  • Härtel, Charmine E. J.,, Zerbe, Wilfred J., and Ashkanasy, Neal M. (2005). Preface. In Emotions in Organizational Behavior (pp. xv-xvii) Mahwah, NJ: Lawrence Erlbaum Associates, Inc..

  • Tse, Herman H.M., Dasborough, Marie T. and Ashkanasy, Neal M. (2005). The role of affect, fairness, and social perception in team member exchange. In Neal M. Ashkanasy, Wilfred J. Zerbe and Charmine E. J. Härtel (Ed.), The effect of affect in organizational settings (pp. 143-171) Bingley, United Kingdom: Emerald Group Publishing. doi:10.1016/S1746-9791(05)01107-7

  • Hartel, C. E. J., Zerbe, W. J. and Ashkanasy, N. M. (2005). What an emotions perspective of organizational behavior offers. In C. Hartel, W. Zerbe and N. Ashkanasy (Ed.), Emotions in organizational behavior (pp. 359-368) Mahwah, New Jersey: Lawrence Erlbaum Associates.

  • Ashton-James, Claire E. and Ashkanasy, Neal M. (2005). What lies beneath? A process analysis of affective events theory. In Neal M. Ashkanasy, Wilfred J. Zerbe and Charmine E. J. Härtel (Ed.), The effect of affect in organizational settings (pp. 23-46) Bingley, United Kingdom: Emerald Group Publishing. doi:10.1016/S1746-9791(05)01102-8

  • Ashkanasy, N. M. and Dasborough, M. T. (2004). Building healthy organizations: Managing the emotional aspects of workplace culture. In C. Barker and R. Coy (Ed.), The Power of Culture: Driving Today's Organisations 1st ed. (pp. 97-124) North Ryde, NSW: McGraw-Hill.

  • Dasborough, M. T. and Ashkanasy, N. M. (2004). Follower attributions of leader manipulative and sincere intentionality: A laboratory test of determinants and affective covariates. In M. J. Martinko (Ed.), Attribution Theory in the Organizational Sciences (pp. 203-224) USA: Information Age Publishing Inc.

  • Ashkanasy, Neal M., Gupta, Vipin, Mayfield, Melinda S. and Trevor-Roberts, Edwin (2004). Future orientation. In R. J. House, P. J. Hanges, M. Javidan, P. W. Dorfman and V. Gupta (Ed.), Culture, Leadership and Organizations: The GLOBE Study of 62 Societies (pp. 282-342) Thousand Oaks, CA, USA: Sage Publications.

  • Kavanagh, M. H. and Ashkanasy, N. M. (2004). Management Approaches to Merger Evoked Cultural Change and Acculturation Outcomes. In C. L. Cooper and S. Finkelstein (Ed.), Advances in Mergers and Acquisitions Volume 3 ed. (pp. 1-33) Oxford, UK: Elsevier Ltd. doi:10.1016/S1479-361X(04)03001-7

  • Ashkanasy, Neal M., Ashton-James, C. E. and Jordan, Peter J. (2004). Performance impacts of appraisal and coping with stress in workplace settings: The role of affect and emotional intelligence. In Pamela L. Perrewe and Daniel C. Ganster (Ed.), Emotional and Physiological Processes and Positive Intervention Strategies (pp. 1-43) Amsterdam, The Netherlands: Elsevier Science. doi:10.1016/S1479-3555(03)03001-4

  • Ashkanasy, N. M., Trevor-Roberts, E. and Kennedy, J. (2004). The Egalitarian Leader: Leadership in Australia and New Zealand. In Dean Tjosvold and Kwok Leung (Ed.), Leading in High Growth Asia: Managing Relationship for Teamwork and Change (pp. 231-252) River Edge, NJ: World Scientific Publishing Co.

  • Ashkanasy, N. M. (2003). Emotions at multiple levels: An integration. In F. Dansereau and F. J. Yammarino (Ed.), Multi-level issues in organizational behavior and strategy (pp. 71-81) Amsterdam: Elsevier Science.

  • Ashkanasy, Neal M. (2003). Emotions in organizations: A multi-level perspective. In Fred Dansereau and Francis J. Yammarino (Ed.), Multi-level issues in organizational behavior and strategy (pp. 9-54) Amsterdam, The Netherlands: Elsevier /JAI Press. doi:10.1016/S1475-9144(03)02002-2

  • Ashkanasy, N. M. (2003). The case for organizational culture. In Robert Westwood and Stewart Clegg (Ed.), Debating organisation: Point/counterpoint in organisation studies (pp. 300-311) Oxford, UK: Blackwell Publishing.

  • Sinclair, M., Ashkanasy, N. M., Chattopadhyay, P. and Boyle, M. V. (2002). Determinants of intuitive decision making in management: The moderating role of affect. In N. M. Ashkanasy, W. Zerbe and C. E. J. Hartel (Ed.), Managing Emotions in the Workplace (pp. 143-163) Armonk, NY: M.E. Sharpe.

  • Zerbe, Wilfred, Hartel, Charmine E. J. and Ashkanasy, Neal M. (2002). Emotional labor and the design of work. In N. M. Ashkanasy, W. J. Zerbe and C. E.J. Hartel (Ed.), Managing emotions in the workplace (pp. 276-284) Armonk, NY: M.E. Sharpe.

  • Ashkanasy, N. M., Zerbe, W. J. and Hartel, C. E. J. (2002). Managing emotions in a changing workplace. In N. M. Ashkanasy, W. Zerbe and C. .J. Hartel (Ed.), Managing Emotions in the Workplace (pp. 3-22) Armonk, NY: M.E. Sharpe.

  • Ashkanasy, N. M. and Hartel, C. E. J. (2002). Managing emotions in decision making. In N. M. Ashkanasy, W. J. Zerbe and C.E.J. Hartel (Ed.), Managing Emotions in the Workplace (pp. 212-215) Armonk, NY: M.E. Sharpe.

  • Hartel, C. E. J. and Ashkanasy, N. M. (2002). Managing emotions in workplace relationships. In N. M. Ashkanasy, W. Zerbe and C. E. J. Hartel (Ed.), Managing Emotions in the Workplace (pp. 135-139) Armonk, NY: M. E. Sharpe.

  • Ashkanasy, N. M. and Jackson, C. R. A. (2002). Organizational culture and climate. In N.Anderson, D. S.Ones, H. K. Sinangil and C. Viswesviran (Ed.), Handbook of Industrial, Work and Organisation Psychology 2 ed. (pp. 398-415) London,UK: Sage.

  • Ashkanasy, Neal M., Zerbe, Wilfred J. and Härtel, Charmine E. J. (2002). Preface. In Neal M. Ashkanasy, Wilfred J. Zerbe and Charmine E.J. Härtel (Ed.), Managing emotions in a changing workplace (pp. xv-xvii) Armonk, New York: M.E Sharpe.

  • Ashkanasy, N. M., Hartel, C. and Zerbe, W. (2002). What are the management tools that come out of this?. In Neal M. Ashkanasy, Wilfred J. Zerbe and Charmine E.J. Härtel (Ed.), Managing emotions in the workplace (pp. 285-296) Armonk, NY: M.E. Sharpe.

  • Pyatt, R., Ashkanasy, N. M., Tamaschke, R. H. U. and Grigg, T. J. (2001). Transitions and traditions in Chinese family businesses: Evidence from Hong Kong and Thailand. In J. B. Kidd, X. Li and F-J. Richter (Ed.), Advances in human resource management in Asia (pp. 80-104) Basingstoke, UK: Palgrave Publications.

  • Ashkanasy, N. M., Hartel, C. E. and Zerbe, W. (2000). Commentary: Emerging research agendas. In Emotions in the workplace: Research, theory, and practice (pp. 272-274) Westport, Connecticut: Quorom Books.

  • Zerbe, W., Hartel, C. E. and Ashkanasy, N. M. (2000). Commentary: The nature of emotions in organizations. In Neal M. Ashkanasy, Charmine E. J. Hartel and Wilfred J. Zerbe (Ed.), Emotions in the workplace: Research, theory, and practice (pp. 63-68) Westport, Connecticut: Quorom Books.

  • Ashkanasy, N. M., Hartel, Charmine E. J. and Zerbe, W.J. (2000). Emotions in the workplace: Research, theory, and practice. In N.M. Ashkanasy, C.e. J. Hartel and W. J. Zerbe (Ed.), Emotions in the workplace : Research, theory, and practice (pp. 3-18) Westport, Connecticut: Quorum Books.

  • Ashkanasy, N. M., Wilderom, C. P. M. and Peterson, M. F. (2000). Introduction. In Ashkanasy, N. M., Wilderom, C. P. M. and Peterson, M. F. (Ed.), Handbook of Organizational Culture and Climate (pp. 1-18) Thousand Oaks, CA: Sage Publications, Inc.

  • Ashkanasy, N. M. (2000). Preface and Acknowledgments. In Ashkanasy, N. M., Wilderom, C. P. M. and Peterson, M. F. (Ed.), Handbook of Organizational Culture & Climate (pp. xxxi-xxxiii) Thousand Oaks, CA: Sage Publications, Inc.

  • Ashkanasy, N. M., Broadfood, L. E. and Falkus, S. (2000). Questionnaire Measures or Organizational Culture. In N. Ashkanasy, C. P. M. Wilderom and M. F. Peterson (Ed.), Handbook of Organizational Culture and Climate (pp. 131-145) Thousand Oaks, CA: Sage Publications, Inc..

  • Ashkanasy, N. M. and Tse, B. (2000). Transformational leadership as management of emotion: A conceptual review. In N. Ashkanasy, C. Hartel and W. Zerbe (Ed.), Emotions in the Workplace: Research, Theory and Practice (pp. 221-235) Westport, Connecticut: Quorom Books.

  • House, R. J., Hanges, P. J., Ruiz-Quintanilla, S. A., Dorfman, P. W., Falkus, S. A. and Ashkanasy, N. M. (1999). Cultural influences on leadership and organizations: Project Globe. In W. H. Mobley, M. J. Gessner and V. Arnold (Ed.), Advances in Global Leadership 2 ed. (pp. 171-233) Bingley, UK: Emerald Group Publishing Ltd.

  • Ashkanasy, N. M. and Broadfoot, L. E. (1999). Researching organisational culture in Australia within the global context. In Mark A. Griffin (Ed.), Motivation for work (pp. 93-116) Melbourne: The Aust. Psychological Society.

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