Examining the effectiveness of co-creation practices on health outcomes (ARC Linkage Project led by the University of Sydney) (2016–2019)

Governments and health care providers continually seek new ways to be more efficient and create more effective health service outcomes. This research identifies why co-creation will be important in the formulation of future health policy. This research compares two contexts over time, ie modelling the patient¿s (customer) end-to-end journey by developing new metrics, and investigating how health care customers interact collaboratively (co-creation) with multiple stakeholders (actors) within a health system (service ecosystem). We assess patient-centred practices using qualitative and quantitative health outcome measures, providing practical guidelines to assist health professionals focus on the most effective activities and interactions.
Grant type:
University of Sydney
Funded by:
University of Sydney