The University of Queensland

On the ethical implications of big data in service systems

Breidbach, Christoph F., Davern, Michael, Shanks, Graeme and Asadi-Someh, Ida (2019). On the ethical implications of big data in service systems. Handbook of service science. (pp. 661-674) edited by Paul P. Maglio, Cheryl A. Kieliszewski, James C. Spohrer, Kelly Lyons, Lia Patrício and Yuriko Sawatani. Cham, Switzerland: Springer. doi: 10.1007/978-3-319-98512-1_29

Case study research in information systems

Shanks, Graeme and Bekmamedova, Nargiza (2018). Case study research in information systems. Research methods: information, systems, and contexts. (pp. 193-208) edited by Kirsty Williamson and Graeme Johanson. Sawston, Cambridge, United Kingdom: Chandos Publishing. doi: 10.1016/b978-0-08-102220-7.00007-8

A semiotic information quality framework: development and comparative analysis

Price, Rosanne and Shanks, Graeme (2016). A semiotic information quality framework: development and comparative analysis. Enacting research methods in information systems. (pp. 219-250) edited by Leslie P. Willcocks, Chris Sauer and Mary C. Lacity. Cham, Switzerland: Palgrave Macmillan. doi: 10.1007/978-3-319-29272-4_7

A dashboard to support management of business analytics capabilities

Rivera, David Santiago and Shanks, Graeme (2014). A dashboard to support management of business analytics capabilities. DSS 2.0 – supporting decision making with new technologies. (pp. 253-264) Amsterdam, The Netherlands: IOS Press. doi: 10.3233/978-1-61499-399-5-253

Achieving organisational benefits with social media analytics

Bekmamedova, Nargiza, Shanks, Graeme and Carlsson, Sven (2014). Achieving organisational benefits with social media analytics. DSS 2.0 – supporting decision making with new technologies. (pp. 533-544) Amsterdam, The Netherlands: IOS Press. doi: 10.3233/978-1-61499-399-5-533

The influence of personality traits on online information behaviour during political campaigns

Wood, Miguel, Milton, Simon and Shanks, Graeme (2014). The influence of personality traits on online information behaviour during political campaigns. DSS 2.0 – supporting decision making with new technologies. (pp. 203-214) Amsterdam, The Netherlands: IOS Press. doi: 10.3233/978-1-61499-399-5-203

Embedding business intelligence systems within organisations

Shanks, Graeme, Bekmamedova, Nargiza, Adam, Frederic and Daly, Mary (2012). Embedding business intelligence systems within organisations. Fusing decision support systems into the fabric of the context. (pp. 113-124) Amsterdam, The Netherlands: IOS Press. doi: 10.3233/978-1-61499-073-4-113

Integrating business analytics systems with the enterprise environment: an evolutionary process perspective

Shanks, Graeme and Bekmamedova, Nargiza (2012). Integrating business analytics systems with the enterprise environment: an evolutionary process perspective. Fusing decision support systems into the fabric of the context. (pp. 161-172) Amsterdam, The Netherlands: IOS Press. doi: 10.3233/978-1-61499-073-4-161

Evaluating conceptual modelling practices: composites, things, properties

Shanks, Graeme, Nuredini, Jasmina and Weber, Ron (2005). Evaluating conceptual modelling practices: composites, things, properties. Business Systems Analysis with Ontologies. (pp. 28-55) edited by Peter Green and Michael Rosemann. Hershey, PA, United States: Idea Group Publishing. doi: 10.4018/978-1-59140-339-5.ch002

Business models and their relationship to strategy1

Seddon, Peter B., Lewis, Geoffrey, Freeman, Phil and Shanks, Graeme (2004). Business models and their relationship to strategy1. Value Creation from E-Business Models. (pp. 11-24) Elsevier Ltd.. doi: 10.1016/B978-075066140-9/50004-7

Configuring relationships between analytics and business-domain groups for knowledge integration

Someh, Ida, Wixom, Barbara, Davern, Michael and Shanks, Graeme (2023). Configuring relationships between analytics and business-domain groups for knowledge integration. Association of Information Systems. Journal, 24 (2) 63, 592-618. doi: 10.17705/1jais.00782

How enterprise architecture leads to organisational benefits

Tamm, Toomas, Seddon, Peter B. and Shanks, Graeme (2022). How enterprise architecture leads to organisational benefits. International Journal of Information Management, 67 102554, 1-22. doi: 10.1016/j.ijinfomgt.2022.102554

Stakeholder engagement in enterprise architecture practice: What inhibitors are there?

Kurnia, Sherah, Kotusev, Svyatoslav, Shanks, Graeme, Dilnutt, Rod and Milton, Simon (2021). Stakeholder engagement in enterprise architecture practice: What inhibitors are there?. Information and Software Technology, 134 106536, 106536. doi: 10.1016/j.infsof.2021.106536

Enterprise architecture practice under a magnifying glass: linking artifacts, activities, benefits, and blockers

Kurnia, Sherah, Kotusev, Svyatoslav, Shanks, Graeme, Dilnutt, Rod, Taylor, Paul and Milton, Simon (2021). Enterprise architecture practice under a magnifying glass: linking artifacts, activities, benefits, and blockers. Communications of the Association for Information Systems, 49 (1) 34, 668-698. doi: 10.17705/1CAIS.04936

How do different types of BA users contribute to business value?

Tamm, Toomas, Seddon, Peter B. and Shanks, Graeme (2020). How do different types of BA users contribute to business value?. Communications of the Association for Information Systems, 46 (1) 28, 656-678. doi: 10.17705/1CAIS.04628

Ethical issues in big data analytics: A stakeholder perspective

Someh, Ida, Davern, Michael, Breidbach, Christoph F. and Shanks, Graeme (2019). Ethical issues in big data analytics: A stakeholder perspective. Communications of the Association for Information Systems, 44 (1) 34, 718-747. doi: 10.17705/1cais.04434

Reconceptualizing synergy to explain the value of business analytics systems

Someh, Ida, Shanks, Graeme and Davern, Michael (2019). Reconceptualizing synergy to explain the value of business analytics systems. Journal of Information Technology, 34 (4), 371-391. doi: 10.1177/0268396218816210

Achieving benefits with enterprise architecture

Shanks, G., Gloet, M., Asadi, Someh I., Frampton, K. and Tamm, T. (2018). Achieving benefits with enterprise architecture. Journal of Strategic Information Systems, 27 (2), 139-156. doi: 10.1016/j.jsis.2018.03.001

Datification and its human, organizational and societal effects: the strategic opportunities and challenges of algorithmic decision-making

Galliers, R. D., Newell, S., Shanks, G. and Topi, H. (2017). Datification and its human, organizational and societal effects: the strategic opportunities and challenges of algorithmic decision-making. Journal of Strategic Information Systems, 26 (3), 185-190. doi: 10.1016/j.jsis.2017.08.002

Emergence of business value from complementary interactions between informational and transactional IT systems

Someh, Ida Asadi and Shanks, Graeme (2016). Emergence of business value from complementary interactions between informational and transactional IT systems. Australasian Journal of Information Systems, 20. doi: 10.3127/ajis.v20i0.1122

A case analysis of information systems and security incident responses

Ahmad, Atif, Maynard, Sean B and Shanks, Graeme (2015). A case analysis of information systems and security incident responses. International Journal of Information Management, 35 (6), 717-723. doi: 10.1016/j.ijinfomgt.2015.08.001

A business analytics capability framework

Cosic, Ranko, Shanks, Graeme and Maynard, Sean (2015). A business analytics capability framework. Australasian Journal of Information Systems, 19, S5-S19. doi: 10.3127/ajis.v19i0.1150

A dashboard to support management of business analytics capabilities

Santiago Rivera, David and Shanks, Graeme (2015). A dashboard to support management of business analytics capabilities. Journal of Decision Systems, 24 (1), 73-86. doi: 10.1080/12460125.2015.994335

Editorial for the special issue on business analytics applications

Ong, Kok-Leong, Alahakhoon, Damminda and Shanks, Graeme (2015). Editorial for the special issue on business analytics applications. Australasian Journal of Information Systems, 19, S1-S3. doi: 10.3127/ajis.v19i0.1245

How an Australian retailer enabled business transformation through enterprise architecture

Tamm, Toomas, Seddon, Peter B., Shanks, Graeme, Reynolds, Peter and Frampton, Keith M. (2015). How an Australian retailer enabled business transformation through enterprise architecture. MIS Quarterly Executive, 14 (4), 181-193.

How cisco systems used enterprise architecture capability to sustain acquisition-based growth

Toppenberg, Gustav, Henningsson, Stefan and Shanks, Graeme (2015). How cisco systems used enterprise architecture capability to sustain acquisition-based growth. MIS Quarterly Executive, 14 (4), 151-168.

A situation awareness model for information security risk management

Webb, Jeb, Ahmad, Atif, Maynard, Sean B. and Shanks, Graeme (2014). A situation awareness model for information security risk management. Computers and Security, 44, 1-15. doi: 10.1016/j.cose.2014.04.005

Information security risk management: an intelligence-driven approach

Webb, Jeb, Maynard, Sean, Ahmad, Atif and Shanks, Graeme (2014). Information security risk management: an intelligence-driven approach. Australasian Journal of Information Systems, 18 (3), 391-404. doi: 10.3127/ajis.v18i3.1096

Using business analytics for strategic alignment and organisational transformation

Shanks, Graeme, Bekmamedova, Nargiza and Willcocks, Leslie (2013). Using business analytics for strategic alignment and organisational transformation. International Journal of Business Intelligence Research, 4 (3), 1-15. doi: 10.4018/ijbir.2013070101

Achieving benefits with business analytics systems: an evolutionary process perspective

Shanks, Graeme and Bekmamedova, Nargiza (2012). Achieving benefits with business analytics systems: an evolutionary process perspective. Journal of Decision Systems, 21 (3), 231-244. doi: 10.1080/12460125.2012.729182

The hole in the whole: a response to Allen and March

Shanks, Graeme and Weber, Ron (2012). The hole in the whole: a response to Allen and March. MIS Quarterly, 36 (3), 965-980. doi: 10.2307/41703489

Data modeling: description or design?

Simsion, Graeme, Milton, Simon K. and Shanks, Graeme (2012). Data modeling: description or design?. Information and Management, 49 (3-4), 151-163. doi: 10.1016/j.im.2012.01.003

An explanatory framework for achieving business benefits from ERP systems

Staehr, Lorraine, Shanks, Graeme and Seddon, Peter B. (2012). An explanatory framework for achieving business benefits from ERP systems. Journal of the Association for Information Systems, 13 (6), 424-465. doi: 10.17705/1jais.00299

A cross industry comparison of inter-organisational systems implementation activities

Rahim, Md Mahbubur, Shanks, Graeme and Johnston, Robert B. (2011). A cross industry comparison of inter-organisational systems implementation activities. Electronic Commerce Research, 11 (2), 215-243. doi: 10.1007/s10660-010-9074-9

How does enterprise architecture add value to organisations?

Tamm, Toomas, Seddon, Peter B., Shanks, Graeme and Reynolds, Peter (2011). How does enterprise architecture add value to organisations?. Communications of the Association for Information Systems, 28 (1), 141-168. doi: 10.17705/1cais.02810

Identity crisis: User perspectives on multiplicity and control in federated identity management

Satchell, C., Shanks, G., Howard, S. and Murphy, J. (2011). Identity crisis: User perspectives on multiplicity and control in federated identity management. Behaviour and Information Technology, 30 (1), 51-62. doi: 10.1080/01449290801987292

The impact of data quality tags on decision-making outcomes and process

Price, Rosanne J. and Shanks, Graeme (2011). The impact of data quality tags on decision-making outcomes and process. Journal of the Association for Information Systems, 12 (4), 323-346. doi: 10.17705/1jais.00264

Representing classes of things and properties in general in conceptual modelling: An empirical evaluation

Shanks, Graeme, Moody, Daniel, Nuredini, Jasmina, Tobin, Daniel and Weber, Ron (2010). Representing classes of things and properties in general in conceptual modelling: An empirical evaluation. Journal of Database Management, 21 (2), 1-25. doi: 10.4018/jdm.2010040101

A framework for understanding customer relationship management systems benefits

Shanks, Graeme, Jagielska, Ilona and Jayaganesh, Malini (2009). A framework for understanding customer relationship management systems benefits. Communications of the Association for Information Systems, 25 (1), 263-288. doi: 10.17705/1cais.02526

A framework for understanding creativity in requirements engineering

Nguyen, Lemai and Shanks, Graeme (2009). A framework for understanding creativity in requirements engineering. Information and Software Technology, 51 (3), 655-662. doi: 10.1016/j.infsof.2008.09.002

Addendum July 2008: ERA replaces RQF

Fisher, Julie, Shanks, G. and Lamp, J. (2009). Addendum July 2008: ERA replaces RQF. Australasian Journal of Information Systems, 15 (2), 5-6.

How organization goals affect interorganization system implementation projects: Evidence and implications

Smith, Stephen P., Rahim, Md Mahbubur, Shanks, Graeme and Johnston, Robert B. (2008). How organization goals affect interorganization system implementation projects: Evidence and implications. Asia Pacific Management Review, 13 (3), 567-581.

Representing part-whole relations in conceptual modelling: An empirical evaluation

Shanks, Graeme, Tansley, Elizabeth, Nuredini, Jamina, Tobin, Daniel and Weber, Ron (2008). Representing part-whole relations in conceptual modelling: An empirical evaluation. MIS Quarterly, 32 (3), 553-573. doi: 10.2307/25148856

A semiotic information quality framework: Development and comparative analysis

Price, Rosanne and Shanks, Graeme (2005). A semiotic information quality framework: Development and comparative analysis. Journal of Information Technology, 20 (2), 88-102. doi: 10.1057/palgrave.jit.2000038

Data quality, database fragmentation and information privacy

Gibbs, Martin R., Shanks, Graeme and Lederman, Reeva (2005). Data quality, database fragmentation and information privacy. Surveillance and Society, 3 (1), 45-58.

Representing composites in conceptual modelling

Shanks, Graeme, Tansley, Elizabeth and Weber, Ron (2004). Representing composites in conceptual modelling. Communications of the ACM, 47 (7), 77-80. doi: 10.1145/1005817.1005826

Improving the quality of data models: Empirical validation of a quality management framework

Moody, Daniel L. and Shanks, Graeme G. (2003). Improving the quality of data models: Empirical validation of a quality management framework. Information Systems, 28 (6), 619-650. doi: 10.1016/S0306-4379(02)00043-1

A model of ERP project implementation

Parr, Anne and Shanks, Graeme (2000). A model of ERP project implementation. Journal of Information Technology, 15 (4), 289-303. doi: 10.1080/02683960010009051

Editorial

Seddon, Peter and Shanks, Graeme (2000). Editorial. Journal of Information Technology, 15 (3), 181-182. doi: 10.1080/02683960050153147

Editorial

Shanks, Graeme and Seddon, Peter (2000). Editorial. Journal of Information Technology, 15 (4), 243-244. doi: 10.1080/02683960010008935

Stakeholder perceptions of data quality in a data warehouse environment

Giannoccaro, Anthony, Shanks, Graeme and Darke, Peta (1999). Stakeholder perceptions of data quality in a data warehouse environment. Journal of Research and Practice in Information Technology, 31 (4), 110-117.

Understanding corporate data models

Shanks, Graeme and Darke, Peta (1999). Understanding corporate data models. Information and Management, 35 (1), 19-30. doi: 10.1016/S0378-7206(98)00078-0

Using design explanation within the formal object-oriented method

Nguyen, L., Swatman, P. A. and Shanks, G. (1999). Using design explanation within the formal object-oriented method. Requirements Engineering, 4 (3), 152-164. doi: 10.1007/s007660050025

Improving the Quality of Entity Relationship Models: An Action Research Programme

Moody, Daniel L. and Shanks, Graeme (1998). Improving the Quality of Entity Relationship Models: An Action Research Programme. Australian Computer Journal, 30 (4), 129-138.

Understanding Data Quality in a Data Warehouse

Shanks, Graeme and Darke, Peta (1998). Understanding Data Quality in a Data Warehouse. Australian Computer Journal, 30 (4), 122-128.

What Makes a Good Data Model? A Framework for Evaluating and Improving the Quality of Entity Relationship Models

Moody, D. L. and Shanks, G. G. (1998). What Makes a Good Data Model? A Framework for Evaluating and Improving the Quality of Entity Relationship Models. Australian Computer Journal, 30 (3), 97-110.

Successfully completing case study research: Combining rigour, relevance and pragmatism

Darke, Peta, Shanks, Graeme and Broadbent, Marianne (1998). Successfully completing case study research: Combining rigour, relevance and pragmatism. Information Systems Journal, 8 (4), 273-289.

The challenges of strategic data planning in practice: An interpretive case study

Shanks, Graeme (1997). The challenges of strategic data planning in practice: An interpretive case study. Journal of Strategic Information Systems, 6 (1), 69-90. doi: 10.1016/S0963-8687(96)01053-0

User viewpoint modelling: Understanding and representing user viewpoints during requirements definition

Darke, P. and Shanks, G. (1997). User viewpoint modelling: Understanding and representing user viewpoints during requirements definition. Information Systems Journal, 7 (3), 213-219.

Stakeholder viewpoints in requirements definition: A framework for understanding viewpoint development approaches

Darke, Peta and Shanks, Graeme (1996). Stakeholder viewpoints in requirements definition: A framework for understanding viewpoint development approaches. Requirements Engineering, 1 (2), 88-105.

Artifacts, activities, benefits and blockers: Exploring enterprise architecture practice in depth

Kurnia, Sherah, Kotusev, Svyatoslav, Dilnutt, Rod, Taylor, Paul, Shanks, Graeme and Milton, Simon (2020). Artifacts, activities, benefits and blockers: Exploring enterprise architecture practice in depth. 53rd Hawaii International Conference on System Sciences, Maui, HI United States, 7-10 January 2020. Washington, DC United States: IEEE Computer Society. doi: 10.24251/hicss.2020.687

Cybersecurity risk management using analytics: A dynamic capabilities approach

Naseer, Humza, Maynard, Sean B., Ahmad, Atif and Shanks, Graeme (2018). Cybersecurity risk management using analytics: A dynamic capabilities approach. Association for Information Systems.

Emergence of data and non-data team networks: an agent-based model

Someh, Ida, Jafari Songhori, Mohsen, Wixom, Barbara and Shanks, Graeme (2018). Emergence of data and non-data team networks: an agent-based model. International Conference on Information Systems 2018, ICIS 2018, San Francisco, CA United States, 13-16 December 2018. Atlanta, GA United States: Association for Information Systems.

Organizational Security Learning from Incident Response

Ahmad, Atif, Baskerville, Richard L., Webb, Jeb, Maynard, Sean B. and Shanks, Graeme (2018). Organizational Security Learning from Incident Response. ICIS 2017: Transforming Society with Digital Innovation, Seoul, South Korea, 10-13 December 2017. Atlanta, GA United States: Association for Information Systems.

Towards ethical big data artifacts: a conceptual design

Tona, Olgerta, Someh, Ida Asadi, Mohajeri, Kaveh, Shanks, Graeme, Davern, Michael, Carlsson, Sven and Kajtazi, Miranda (2018). Towards ethical big data artifacts: a conceptual design. 51st Hawaii International Conference on System Sciences, Hilton Waikoloa Village, Hawaii, 3-6 January 2018. Hawaii International Conference on System Sciences. doi: 10.24251/hicss.2018.571

A framework for relationships in outsourcing: Contract management archetypes

Cullen, Sara, Shanks, Graeme, Davern, Michael and Willcocks, Leslie (2017). A framework for relationships in outsourcing: Contract management archetypes. 50th Hawaii International Conference on System Sciences, Waikoloa Village, HI United States, 4-7 January 2017. Washington, DC United States: IEEE Computer Society. doi: 10.24251/hicss.2017.652

Enablers and mechanisms: practices for achieving synergy with business analytics

Asadi Someh, Ida, Wixom, Barbara, Davern, Michael and Shanks, Graeme (2017). Enablers and mechanisms: practices for achieving synergy with business analytics. Hawaii International Conference on System Sciences, Waikoloa, HI, United States, 4-7 January 2017. Honolulu, HI, United States: Hawaii International Conference on System Sciences. doi: 10.24251/hicss.2017.649

Ethical implications of big data analytics

Asadi Someh, I., Breidbach, C. F., Davern, M. and Shanks, G. (2016). Ethical implications of big data analytics. 24th European Conference on Information Systems, ECIS 2016, Istanbul, Turkey, 12 - 15 June 2016. Atlanta, GA United States: Association for Information Systems.

The role of synergy in using enterprise architecture for business transformation

Asadi Someh, Ida, Frampton, Keith, Davern, Michael and Shanks, Graeme (2016). The role of synergy in using enterprise architecture for business transformation. European Conference on Information Systems, Istanbul, Turkey, 12-15 June 2016. Atlanta, GA, United States: Association for Information Systems.

How business analytics systems provide benefits and contribute to firm performance?

Asadi Someh I. and Shanks G. (2015). How business analytics systems provide benefits and contribute to firm performance?. 23rd European Conference on Information Systems, ECIS 2015, Munster, Germany, 26 - 29 May, 2015. Association for Information Systems.

Big data, big decisions: reflections on AIS's role in ethical guidance and oversight

Topi, Heikki, Clemons, Eric K., Lee, Matthew K. O., Newell, Susan, Shanks, Graeme and Winter, Susan J. (2014). Big data, big decisions: reflections on AIS's role in ethical guidance and oversight. International Conference on Information Systems (ICIS) 2014, Auckland, New Zealand, 14-17 December 2014. Atlanta, GA USA: Association for Information Systems.

Complementarity of informational and transactional IT systems in generating IT-based business value

Someh I. A. and Shanks G. (2014). Complementarity of informational and transactional IT systems in generating IT-based business value. 8th Information Systems Foundations Workshop, WISF 2014, Canberra, Australia, 2 - 3 October, 2014. ANU E Press.

Social media analytics and business value: a theoretical framework and case study

Bekmamedova, Nargiza and Shanks, Graeme (2014). Social media analytics and business value: a theoretical framework and case study. Proceedings of the Forty-Seventh Annual Hawaii International Conference on System Sciences, Waikoloa, Hawaii, 6-9 January 2014. Piscataway, NJ USA: IEEE Computer Society. doi: 10.1109/HICSS.2014.464

Pathways to value from business analytics

Tamm, Toomas, Seddon, Peter and Shanks, Graeme (2013). Pathways to value from business analytics. International Conference on Information Systems (ICIS 2013): Reshaping Society Through Information Systems Design, Milan, Italy, 15-18 December 2013. Atlanta, GA USA: AIS Electronic Library.

Realising synergy in business analytics enabled systems

Someh, Ida Asadi and Shanks, Graeme (2013). Realising synergy in business analytics enabled systems. 24th Australasian Conference on Information Systems (ACIS), Melbourne, Australia, 4-6 December 2013. Melbourne, Australia: RMIT University.

The business impact of social media analytics

Kurniawati, , Nargiza, Bekmamedova and Graeme, Shanks (2013). The business impact of social media analytics. Association for Information Systems.

The role of synergy in achieving value from Business Analytics systems

Someh I. A. and Shanks G. (2013). The role of synergy in achieving value from Business Analytics systems. International Conference on Information Systems, ICIS 2013, Milan, Italy, 15-18 December 2013.

Towards an intelligence-driven information security risk management process for organisations

Webb, Jeb, Maynard, Sean, Ahmad, Atif and Shanks, Graeme (2013). Towards an intelligence-driven information security risk management process for organisations. 24th Australasian Conference on Information Systems 2013, Melbourne, VIC Australia , 4-6 December 2013. Melbourne, VIC Australia: RMIT University.

Understanding business analytics innovations using dynamic capabilities: the BAIP model

Shanks, Graeme and Bekmamedova, Nargiza (2013). Understanding business analytics innovations using dynamic capabilities: the BAIP model. 21st European Conference on Information Systems, Utrecht, Netherlands, 6-8 June 2013. Atlanta, GA USA: Association for Information Systems.

Business analytics: enabling strategic alignment and organisational transformation

Shanks, Graeme, Bekmamedova, Nargiza and Willcocks, Leslie (2012). Business analytics: enabling strategic alignment and organisational transformation. ECIS 2012 - Proceedings of the 20th European Conference on Information Systems 2012, Barcelona, Spain, 10-13 June 2012. Atlanta, GA USA: Association for Information Systems.

Exploring the balance between trust and formal controls in information systems outsourcing relationships

Bekmamedova, Nargiza and Shanks, Graeme (2012). Exploring the balance between trust and formal controls in information systems outsourcing relationships. Pacific Asia Conference on Information Systems, PACIS 2012, Ho Chi Minh City, Vietnam, 11-15 July 2012. Atlanta, GA USA: Pacific Asia Conference on Information Systems.

The impact of strategy on business analytics success

Shanks, Graeme and Bekmamedova, Nargiza (2012). The impact of strategy on business analytics success. 23rd Australasian Conference on Information Systems, Geelong, VIC Australia, 3-5 December 2012. Geelong, VIC Australia: Australasian Conference on Information Systems.

Towards a business analytics capability maturity model

Cosic, Ranko, Shanks, Graeme and Maynard, Sean (2012). Towards a business analytics capability maturity model. ACIS 2012 : Proceedings of the 23rd Australasian Conference on Information Systems, Geelong, VIC Australia, 3-5 December 2012. Geelong, VIC Australia: Deakin University.

Creating value from business analytics systems: A process-oriented theoretical framework and case study

Shanks, Graeme, Bekmamedov, Nargiza and Sharma, Rajeev (2011). Creating value from business analytics systems: A process-oriented theoretical framework and case study.

Creating value from business analytics systems: The impact of strategy

Shanks, Graeme and Sharma, Rajeev (2011). Creating value from business analytics systems: The impact of strategy.

Information needs in community aged care

Nguyen, Lemai, Evans, Shaheen, Wilde, William David and Shanks, Graeme (2011). Information needs in community aged care.

The role of dynamic capabilities in creating business value from IS assets

Sharma, Rajeev and Shanks, Graeme (2011). The role of dynamic capabilities in creating business value from IS assets.

Supporting information needs of senior citizens in community aged care

Nguyen, Lemai, Evans, Shaheen, Wilde, William David and Shanks, Graeme (2010). Supporting information needs of senior citizens in community aged care.

The impact of strategy and maturity on business analytics and firm performance: A review and research agenda

Shanks, Graeme, Sharma, Rajeev, Seddon, Peter and Reynolds, Peter (2010). The impact of strategy and maturity on business analytics and firm performance: A review and research agenda.

The role of organizational motivations in information systems implementation

Rahim, Md Mahbubur, Shanks, Graeme and Jagielska, Ilona (2010). The role of organizational motivations in information systems implementation.

The role of relationships in the adoption of Interorganisational Information Systems (IOS)

Ali, Mazen, Kurnia, Sherah and Shanks, Graeme (2010). The role of relationships in the adoption of Interorganisational Information Systems (IOS).

Business analytics and competitive advantage: A review and a research agenda

Sharma, Rajeev, Reynolds, Peter, Scheepers, Rens, Seddon, Peter B. and Shanks, Graeme (2010). Business analytics and competitive advantage: A review and a research agenda. IOS Press. doi: 10.3233/978-1-60750-577-8-187

DQ tags and decision-making

Price, Rosanne and Shanks, Graeme (2010). DQ tags and decision-making. IEEE Computer Society. doi: 10.1109/HICSS.2010.159

A cultural analysis of ERP-enabled business process management strategy and governance in Indian organisations

Jayaganesh, Malini and Shanks, Graeme (2009). A cultural analysis of ERP-enabled business process management strategy and governance in Indian organisations.

Data quality tags and decision-making: A cognitive process tracing study

Price, Rosanne and Shanks, Graeme (2009). Data quality tags and decision-making: A cognitive process tracing study.

Finding the other 5%: Understanding the role of social networking technologies in building personal networks for young adults with cancer

Ashkanasy, Shawn, Vetere, Frank, Davis, Hillary and Shanks, Graeme (2009). Finding the other 5%: Understanding the role of social networking technologies in building personal networks for young adults with cancer. Kluwer Academic Publishers. doi: 10.1007/978-1-84882-854-4_6

IOS project motivation as a determinant of project activities and business capabilities

Smith, Stephen P., Shanks, Graeme, Johnston, Robert B. and Rahim, Md. Mahbubur (2009). IOS project motivation as a determinant of project activities and business capabilities.

The effect of data quality tag values and usable data quality tags on decision-making

Price, Rosanne and Shanks, Graeme (2009). The effect of data quality tag values and usable data quality tags on decision-making. doi: 10.1007/978-3-642-04205-8_15

Interorganizational systems (IOS) adoption over time: Empirical Evaluation in the Australian Grocery Industry

Ali, Mazen, Kurnia, Sherah and Shanks, Graeme (2008). Interorganizational systems (IOS) adoption over time: Empirical Evaluation in the Australian Grocery Industry.

Virtual Teams: Information types for effective functioning

Shaari, Imran, Chang, Shanton and Shanks, Graeme G. (2008). Virtual Teams: Information types for effective functioning.

Data quality tags and decision-making: Improving the design and validity of experimental studies

Price, Rosanne and Shanks, Graeme (2008). Data quality tags and decision-making: Improving the design and validity of experimental studies. IOS Press.

The decision-making journey of a family carer: Information and social needs in a cultural context

Nguyen, Lemai, Shanks, Graeme, Vetere, Frank and Howard, Steve (2008). The decision-making journey of a family carer: Information and social needs in a cultural context. IOS Press.

Families as carers - Information needs in a cultural context

Nguyen, Lemai and Shanks, Graeme (2007). Families as carers - Information needs in a cultural context.

From intention to motivation: Developing a motivation-based model of IOS Implementation

Smith, Stephen P., Shanks, Graeme, Johnston, Robert B. and Rahim, Md Mahbubur (2007). From intention to motivation: Developing a motivation-based model of IOS Implementation.

Towards a motivational theory of technology implementation processes

Smith, Stephen, Rahim, Md. Mahbubur, Johnston, Robert and Shanks, Graeme (2007). Towards a motivational theory of technology implementation processes.

Understanding IOS implementation process in an automotive manufacturing company: An organisational motivation perspective

Rahim, Md. Mahbubur, Smith, Stephen P., Shanks, Graeme and Johnston, Robert B. (2007). Understanding IOS implementation process in an automotive manufacturing company: An organisational motivation perspective.

Using protocol analysis to explore the creative requirements engineering process

Nguyen, Lemai and Shanks, Graeme (2007). Using protocol analysis to explore the creative requirements engineering process. ANU E Press. doi: 10.22459/isftrr.11.2007.07

A conceptual approach to exploring creativity in requirements engineering

Nguyen, Lemai and Shanks, Graeme (2006). A conceptual approach to exploring creativity in requirements engineering.

Beyond security: Implications for the future of federated digital identity management systems

Satchell, Christine, Shanks, Graeme, Howard, Steve and Murphy, John (2006). Beyond security: Implications for the future of federated digital identity management systems. doi: 10.1145/1228175.1228231

Exploring factors affecting the achievement of different types of inter-organisational systems (IOS) benefits

Rahim, Md Mahbubur, Shanks, Graeme, Kurnia, Sherah and Johnston, Robert (2006). Exploring factors affecting the achievement of different types of inter-organisational systems (IOS) benefits.

Knowing me, knowing you: End user perceptions of identity management systems

Satchell, Christine, Shanks, Graeme, Howard, Steve and Murphy, John (2006). Knowing me, knowing you: End user perceptions of identity management systems.

Understanding ios adoption processes in a firsttier automotive supplier company: An application of the theory of ios adoption motivation

Rahim, Md. Mahbubur, Shanks, Graeme and Johnston, Robert B. (2006). Understanding ios adoption processes in a firsttier automotive supplier company: An application of the theory of ios adoption motivation.

Understanding the business consequences of ERP use

Staehr, Lorraine, Shanks, Graeme and Seddon, Peter B. (2006). Understanding the business consequences of ERP use. 14th European Conference on Information Systems, ECIS 2006, Goteborg, Sweden, 12-14 June 2006.

Validating the theory of IOS adoption in the context of the Australian automotive industry: Some preliminary findings

Rahim, Md. Mahbubur, Shanks, Graeme, Sarker, Pradipta and Johnston, Robert (2005). Validating the theory of IOS adoption in the context of the Australian automotive industry: Some preliminary findings.

Empirical refinement of a semiotic information quality framework

Price, Rosanne J. and Shanks, Graeme (2005). Empirical refinement of a semiotic information quality framework.

An investigation into the application of CRM systems to product development

Jagielska, Ilona, Ionescu, John and Shanks, Graeme (2005). An investigation into the application of CRM systems to product development. International Business Information Management Association, IBIMA.

An empirical evaluation of conceptual modelling practices

Shanks, Graeme, Nuredini, Jasmina, Tobin, Daniel, Tansley, Elizabeth and Weber, Ronald (2003). An empirical evaluation of conceptual modelling practices. 14th Australasian Conference on Information Systems (ACIS 2003), Perth, Australia, 26 - 28 November 2003. Joondalup, WA Australia: We-B Centre.

REPRESENTING THINGS AND PROPERTIES IN CONCEPTUAL MODELING: UNDERSTANDING THE IMPACT OF TASK TYPE

Shanks, Graeme, Tobin, Daniel, Nuredini, Jasmina and Weber, Ron (2003). REPRESENTING THINGS AND PROPERTIES IN CONCEPTUAL MODELING: UNDERSTANDING THE IMPACT OF TASK TYPE. Association for Information Systems.

Representing things and properties in conceptual modelling: an empirical evaluation

Shanks, Graeme, Nuredini, Jasmina, Tobin, Daniel, Moody, Daniel and Weber, Ron (2003). Representing things and properties in conceptual modelling: an empirical evaluation. ECIS 2003: 11th European Conference on Information Systems, Naples, Italy, 16-18 June, 2003. London, United Kingdom: Information Systems Group.

Representing things and properties in conceptual modelling: understanding the impact of task type

Shanks, Graeme, Nuredini, Jasmina, Torbin, Daniel and Weber, Ron (2002). Representing things and properties in conceptual modelling: understanding the impact of task type. ICIS 2003: 24th International Conference on Information Systems, Seattle, WA, United States, 14-17 December, 2003. Red Hook, NY, United States: Curran Associates.

Taxonomy of ERP implementation approaches

Parr, A. N. and Shanks, G. (2000). Taxonomy of ERP implementation approaches. IEEE Computer Society.

Improving the quality of entity relationship models—experience in research and practice

Moody, Daniel L., Shanks, Graeme G. and Darke, Peta (1998). Improving the quality of entity relationship models—experience in research and practice. Springer Verlag. doi: 10.1007/978-3-540-49524-6_21

What makes a good data model? Evaluating the quality of entity relationship models

Moody, Daniel L. and Shanks, Graeme G. (1994). What makes a good data model? Evaluating the quality of entity relationship models. Springer Verlag. doi: 10.1007/3-540-58786-1_75