The University of Queensland

The social meanings of language, dialect and accent: international perspectives on speech styles

Howard Giles and Bernadette M. Watson eds. (2013). The social meanings of language, dialect and accent: international perspectives on speech styles. Language as Social Action, New York, NY, United States: Peter Lang Publishing.

Final report: open disclosure research and indicator development including the '100 patient stories project'

Allen, Suellen, Britton, Kate, Chen, Any Yi-Chen, Iedema, Rick, Piper, Donella, Scheeres, Hermine, Sorensen, Ros, Elliott, Doug, Gallagher, Thomas, Baker, Andrew, Chapman, Ross, Dadick, Ann, Fitzgerald, Anneke, Sloan, Terry, Manias, Elizabeth, Williams, Allison, Dunn, Stewart, Jones, Liz, Watson, Bernadette, Tuckett, Anthony, Allan, Alfred, Grbich, Carol, Reynolds, Louise and Meyer, Samantha (2010). Final report: open disclosure research and indicator development including the '100 patient stories project'. Broadway, NSW, Australia: Faculty of Arts and Social Sciences, University of Technology Sydney.

Social psychology and language

Baker, Susan C., Watson, Bernadette M. and Gallois, Cindy (2020). Social psychology and language. Oxford Research Encyclopedia of Psychology. (pp. 1-15) Oxford, United Kingdom: Oxford University Press. doi: 10.1093/acrefore/9780190236557.013.278

Communication accommodation theory in institutional settings: opportunities for applied research

Watson, Bernadette M. and Soliz, Jordan (2019). Communication accommodation theory in institutional settings: opportunities for applied research. Language, communication, and intergroup relations: a celebration of the scholarship of Howard Giles. (pp. 242-264) edited by Jake Harwood, Jessica Gasiorek, Herbert Pierson, Jon F. NussBaum and Cindy Gallois. New York, NY United States: Routledge. doi: 10.4324/9781315142807-46

Exploring intercultural communication problems in health care with a communication accommodation competence approach

Baker, Susan C., Watson, Bernadette M. and Gallois, Cindy (2017). Exploring intercultural communication problems in health care with a communication accommodation competence approach. Intercultural communication. (pp. 481-499) edited by Ling Chen. Berlin, Germany: De Gruyter Mouton. doi: 10.1515/9781501500060-022

Accommodating health

Watson, Bernadette M., Jones, Liz and Hewett, David G. (2016). Accommodating health. Communication Accommodation Theory: Negotiating Personal Relationships and Social Identities across Contexts. (pp. 152-168) edited by Howard Giles. Cambridge, United Kingdom: Cambridge University Press. doi: 10.1017/CBO9781316226537.008

Intergroup communication and leadership in healthcare

Leach, Lori E., Watson, Bernadette M., Hewett, David G., Schwarz, Gavin and Gallois, Cindy (2016). Intergroup communication and leadership in healthcare. Advances in intergroup communication. (pp. 247-264) edited by Howard Giles and Anne Maas. New York, NY, United States: Peter Lang.

It can't happen to me: travel risk perceptions

Ritchie, Brent W., Chien, P. Monica and Watson, Bernadette (2014). It can't happen to me: travel risk perceptions. Tourists' behaviors and evaluations. (pp. 65-73) edited by Metin Kozak and Arch G. Woodside. Bingley, United Kingdom: Emerald Group Publishing Limited. doi: 10.1108/S1871-317320140000009008

Creating safer health care organisations

Rudd, C., Carter, O, Dart, J., Gallois, C, Hewett, D., Stoddart C., Thistlethwaite, J. and Watson, Bernadette M. (2013). Creating safer health care organisations. Critical Conversations for Patient Safety: An Essential Guide for Health Professionals. (pp. 234-243) edited by Tracy Levett-Jones. Sydney: Pearson Australia.

Intercultural and cross cultural communication

Watson, Bernadette M. (2013). Intercultural and cross cultural communication. Inter/cultural communication: representation and construction of culture. (pp. 25-45) edited by Anastacia Kurylo. Thousand Oaks, CA, United States: Sage.

Intergroup communication

Jones, Liz and Watson, Bernadette (2013). Intergroup communication. Oxford Bibliographies: Communication. (pp. 1-1) edited by Patricia Moy. Oxford, United Kingdom: Oxford University Press. doi: 10.1093/OBO/9780199756841-0122

Language ideologies and language attitudes: a foundational framework

Dragojevic, Marko, Giles, Howard and Watson, Bernadette M. (2013). Language ideologies and language attitudes: a foundational framework. The Social Meanings of Language, Dialect and Accent: International Perspectives on Speech Styles. (pp. 1-25) edited by Howard Giles and Bernadette M. Watson. New York, NY, United States: Peter Lang Publishing.

Trust, distrust and communication accommodation among hospital doctors

Hewett, David G., Watson, Bernadette M. and Gallois, Cindy (2013). Trust, distrust and communication accommodation among hospital doctors. Discourses of Trust. (pp. 36-51) edited by Christopher N. Candlin and Jonathan Crichton. Houndmills, Basingstoke, Hampshire, UK: Palgrave Macmillan.

Approaches and methods in intergroup communication

Gallois, Cynthia, Cretchley, Julia and Watson, Bernadette M. (2012). Approaches and methods in intergroup communication. The handbook of intergroup communication. (pp. 31-43) edited by Howard Giles. New York: Routledge.

Culture and health care: Intergroup communication and its consequences

Watson, Bernadette M., Gallois, Cindy, Hewett, David G. and Jones, Liz (2012). Culture and health care: Intergroup communication and its consequences. The Routledge handbook of language and intercultural communication. (pp. 510-522) edited by Jane Jackson. London, United Kingdom: Routledge. doi: 10.4324/9780203805640.ch32

Intergroup communication and healthcare

Watson, Bernadette M., Hewett, David G. and Gallois, Cynthia (2012). Intergroup communication and healthcare. The handbook of intergroup communication. (pp. 293-305) edited by Howard Giles. Abingdon, Oxon, United Kingdom: Routledge. doi: 10.4324/9780203148624.ch22

Attitudes to language and communication

Gallois, Cindy, Watson, Bernadette and Brabant, Madeleine (2008). Attitudes to language and communication. Handbook of Language and Communication: Diversity and Change. (pp. 595-618) Berlin, Germany: De Gruyter.

Intercultural communication in health-care

Watson, Bernadette M. (2008). Intercultural communication in health-care. The International Encyclopedia of Communication. (pp. xx-xx) edited by Donsbach, Wolfgang. Blackwell Reference Online: Blackwell Publishing. doi: 10.1111/b.9781405131995.2008.x

Intergroup and intercultural communication

Giles, Howard and Watson, Bernadette (2008). Intergroup and intercultural communication. The international encyclopedia of communication. (pp. xx-xx) edited by Wolfgang Donsbach. Blackwell Reference Online: Blackwell Publishing. doi: 10.1111/b.9781405131995.2008.x

Is organizational e-democracy inevitable?

Watson, B. M., Schwarz, G. M. and Jones, E. (2008). Is organizational e-democracy inevitable?. Information communication technologies: concepts, methodologies, tools, and applications. (pp. 3171-3189) edited by Craig Van Slyke. Hershey, PA, United States: IGI Global.

Attitudes to language and communication

Gallois, Cynthia, Watson, Bernadette M. and Brabant, Madeleine (2007). Attitudes to language and communication. Handbook of language and communication: Diversity and change. (pp. 597-620) edited by M. Hellinger and A. Pauwels. Berlin, Germany: Mouton de Gruyter.

Language, discourse, and communication about health and illness: intergroup relations, role, and emotional support

Watson, Bernadette M. and Gallois, Cynthia (2007). Language, discourse, and communication about health and illness: intergroup relations, role, and emotional support. Language, discourse and social psychology. (pp. 108-130) edited by A. Weatherall, Bernadette M. Watson and Cynthia Gallois. United Kingdom: Palgrave Macmillan. doi: 10.1057/9780230206168_5

Psychological perspectives: Social psychology, language, and intercultural communication

Brabant, Madeleine, Watson, Bernadette and Gallois, Cynthia (2007). Psychological perspectives: Social psychology, language, and intercultural communication. Handbook of Intercultural Communication. (pp. 55-75) edited by Helga Kotthoff and Helen Spencer-Oatey. Berlin, Germany: Walter de Gruyter.

Theoretical and methodological approaches to language and discourse in social psychology

Weatherall, A., Gallois, Cynthia and Watson, Bernadette M. (2007). Theoretical and methodological approaches to language and discourse in social psychology. Language, discourse and social psychology. (pp. 1-12) edited by A. Weatherall, Bernadette M. Watson and Cynthia Gallois. United Kingdom: Palgrave Macmillan. doi: 10.1057/9780230206168_1

Is organizational e-democracy inevitable? The impact of information technologies on communication effectiveness

Watson, B.M., Schwarz, G. and Jones, E. L. (2005). Is organizational e-democracy inevitable? The impact of information technologies on communication effectiveness. e-Human resources management: Managing knowledge people. (pp. 206-235) edited by Teresa Torres-Coronas and Mario Arias-Oliva. Hershey, PA, USA: Idea Group.

Emotional expression as a sociolinguistic strategy: Its importance in medical interactions

Watson, B. M. and Gallois, C. (2004). Emotional expression as a sociolinguistic strategy: Its importance in medical interactions. Language matters : communication, identity, and culture. (pp. 63-84) edited by Sik Hung Ng, Christopher N. Canddlin and Chi Yue Chiu. Hong Kong: City University of Hong Kong Press.

Metaphorical language and psychopathological symptoms: a case study of trauma victims’ metaphor use

Qiu, Amy Han, Tay, Dennis and Watson, Bernadette (2024). Metaphorical language and psychopathological symptoms: a case study of trauma victims’ metaphor use. BMC Psychology, 12 (1) 57. doi: 10.1186/s40359-023-01492-w

Obituary: Cindy Gallois (April 9, 1945-June 8, 2023)

Jones, Liz and Watson, Bernadette (2023). Obituary: Cindy Gallois (April 9, 1945-June 8, 2023). Journal of Language and Social Psychology, 43 (1) ARTN 0261927X231199725, 5-8. doi: 10.1177/0261927X231199725

Building a Workplace-Based Learning Culture: The “Receiver's” Perspective on Speaking Up

Barlow, Melanie, Watson, Bernadette, Jones, Elizabeth, Morse, Kate J., Maccallum, Fiona and Rudolph, Jenny (2023). Building a Workplace-Based Learning Culture: The “Receiver's” Perspective on Speaking Up. The Journal of Applied Behavioral Science. doi: 10.1177/00218863231190951

Understanding observed receiver strategies in the healthcare speaking up context

Barlow, Melanie, Watson, Bernadette and Jones, Elizabeth (2023). Understanding observed receiver strategies in the healthcare speaking up context. International Journal of Healthcare Simulation, 1-12. doi: 10.54531/sufd5615

The influence of professional identity on how the receiver receives and responds to a speaking up message: a cross-sectional study

Barlow, Melanie, Watson, Bernadette, Jones, Elizabeth, Maccallum, Fiona and Morse, Kate J. (2023). The influence of professional identity on how the receiver receives and responds to a speaking up message: a cross-sectional study. BMC Nursing, 22 (1) 26, 26. doi: 10.1186/s12912-023-01178-z

Distributed leadership in healthcare: leadership dyads and the promise of improved hospital outcomes

Leach, Lori, Hastings, Bradley, Schwarz, Gavin, Watson, Bernadette, Bouckenooghe, Dave, Seoane, Leonardo and Hewett, David (2021). Distributed leadership in healthcare: leadership dyads and the promise of improved hospital outcomes. Leadership in Health Services, ahead-of-print (ahead-of-print), 353-374. doi: 10.1108/LHS-03-2021-0011

MHealth in hyper-connected Hong Kong: Examining attitudes and access to mobile devices and health information among older Chinese residents

Turnbull, Margo L., Jin, Ying, Yau, Alice H.Y., Lai, Maggie S.Y., Cheung, Meryl Y.C., Kwan, Wing Yau W. and Watson, Bernadette M. (2021). MHealth in hyper-connected Hong Kong: Examining attitudes and access to mobile devices and health information among older Chinese residents. mHealth, 7 43. doi: 10.21037/mhealth-20-123

Interactional adjustment: three approaches in language and social psychology

Gasiorek, Jessica, Weatherall, Ann and Watson, Bernadette (2020). Interactional adjustment: three approaches in language and social psychology. Journal of Language and Social Psychology, 40 (1), 1-18. doi: 10.1177/0261927X20965652

How Do Patients Define Satisfaction? The Role of Patient Perceptions of Their Participation and Health Provider Emotional Expression

Baker, Susan C., Watson, Bernadette M., Jamieson, Barbara and Jamieson, Raymond (2020). How Do Patients Define Satisfaction? The Role of Patient Perceptions of Their Participation and Health Provider Emotional Expression. Health Communication, 36 (14), 1-10. doi: 10.1080/10410236.2020.1808409

Pharmacy students’ self-reported attitudes, beliefs and behaviours about communicating with patients, measured over time

Chevalier, Bernadette A. M., Watson, Bernadette M. and Cottrell, William Neil (2020). Pharmacy students’ self-reported attitudes, beliefs and behaviours about communicating with patients, measured over time. Pharmacy Education, 20 (1), 116-126. doi: 10.46542/pe.2020.201.p116-126

Assessing communication behaviours of hospital pharmacists: how well do the perspectives of pharmacists, patients, and an independent observer align?

Chevalier, Bernadette A. M., Watson, Bernadette M., Barras, Michael A. and Cottrell, William Neil (2020). Assessing communication behaviours of hospital pharmacists: how well do the perspectives of pharmacists, patients, and an independent observer align?. Journal of Language and Social Psychology, 39 (5-6), 626-652. doi: 10.1177/0261927x20909867

Playback: An investigation of the discursive implications and the pragmatic functions of repetition in traditional Chinese medical consultations

Jin, Ying and Watson, Bernadette Maria (2020). Playback: An investigation of the discursive implications and the pragmatic functions of repetition in traditional Chinese medical consultations. Journal of Language and Social Psychology, 39 (5-6), 716-737. doi: 10.1177/0261927X20908614

Developing preliminary steps in a pharmacist communication - patient outcome pathway

Chevalier, Bernadette, Watson, Bernadette M., Barras, Michael A. and Cottrell, William N. (2019). Developing preliminary steps in a pharmacist communication - patient outcome pathway. Canadian Journal of Hospital Pharmacy, 72 (4), 271-281. doi: 10.4212/cjhp.v72i4.2913

Perspectives on suicide prevention amongst members of Christian faith-based organizations

Bazley, Renée, Pakenham, Kenneth and Watson, Bernadette (2019). Perspectives on suicide prevention amongst members of Christian faith-based organizations. Community Mental Health Journal, 55 (5), 831-839. doi: 10.1007/s10597-018-0355-4

How being a great Receiver can change the game in speaking up conversations

Barlow, Melanie, Watson, Bernadette and Rudolph, Jenny (2019). How being a great Receiver can change the game in speaking up conversations. MedEdPublish, 8 (3) 204, 1-9. doi: 10.15694/mep.2019.000204.1

Using Discursis to enhance the qualitative analysis of hospital pharmacist-patient interactions

Chevalier, Bernadette A. M., Watson, Bernadette M., Barras, Michael A., Cottrell, William N. and Angus, Daniel J. (2018). Using Discursis to enhance the qualitative analysis of hospital pharmacist-patient interactions. PLoS One, 13 (5) e0197288, e0197288. doi: 10.1371/journal.pone.0197288

Intergroup communication: identities and effective interactions

Gallois, Cindy, Watson, Bernadette M. and Giles, Howard (2018). Intergroup communication: identities and effective interactions. Journal of Communication, 68 (2), 309-317. doi: 10.1093/joc/jqx016

Hospital pharmacists’ and patients’ views about what constitutes effective communication between pharmacists and patients

Chevalier, Bernadette A. M., Watson, Bernadette M., Barras, Michael A. and Cottrell, William N. (2017). Hospital pharmacists’ and patients’ views about what constitutes effective communication between pharmacists and patients. International Journal of Pharmacy Practice, 26 (5), 450-457. doi: 10.1111/ijpp.12423

Addressing weight stigma in physiotherapy: development of a theory-driven approach to (re) thinking weight-related interactions

Setchell, J., Gard, M., Jones, L. and Watson, B. M. (2017). Addressing weight stigma in physiotherapy: development of a theory-driven approach to (re) thinking weight-related interactions. Physiotherapy Theory and Practice, 33 (8), 597-610. doi: 10.1080/09593985.2017.1328718

Investigating strategies used by hospital pharmacists to effectively communicate with patients during medication counselling

Chevalier, Bernadette A. M., Watson, Bernadette M., Barras, Michael A. and Cottrell, William Neil (2017). Investigating strategies used by hospital pharmacists to effectively communicate with patients during medication counselling. Health Expectations, 20 (5), 1121-1132. doi: 10.1111/hex.12558

'You don't know what's going on in there': a discursive analysis of midwifery hospital consultations

Ferndale, Danielle, Meuter, Renata F. I., Watson, Bernadette and Gallois, Cindy (2017). 'You don't know what's going on in there': a discursive analysis of midwifery hospital consultations. Health, Risk and Society, 19 (7-8), 411-431. doi: 10.1080/13698575.2017.1417542

Travelers' health risk perceptions and protective behavior: a psychological approach

Chien, P. Monica, Sharifpour, Mona, Ritchie, Brent W. and Watson, Bernadette (2017). Travelers' health risk perceptions and protective behavior: a psychological approach. Journal of Travel Research, 56 (6), 744-759. doi: 10.1177/0047287516665479

An exploration of how health care professionals understand experiences of deafness

Ferndale, Danielle, Watson, Bernadette and Munro, Louise (2016). An exploration of how health care professionals understand experiences of deafness. Critical Public Health, 27 (5), 591-603. doi: 10.1080/09581596.2016.1258454

Examining hospital pharmacists' goals for medication counselling within the communication accommodation theoretical framework

Chevalier, Bernadette A. M., Watson, Bernadette M., Barras, Michael A. and Cottrell, William Neil (2016). Examining hospital pharmacists' goals for medication counselling within the communication accommodation theoretical framework. Research in Social and Administrative Pharmacy, 12 (5), 747-755. doi: 10.1016/j.sapharm.2015.10.008

Physical therapists' ways of talking about overweight and obesity: clinical implications

Setchell, Jenny, Watson, Bernadette M., Gard, Michael and Jones, Liz (2016). Physical therapists' ways of talking about overweight and obesity: clinical implications. Physical Therapy, 96 (6), 865-875. doi: 10.2522/ptj.20150286

Inter-hospital 'patient expect' calls of clinical handovers for expected patients transferred from rural to metropolitan hospitals: a retrospective clinical audit

Manias, Elizabeth, Geddes, Fiona, Della, Phillip, Jones, Dorothy, Watson, Bernadette and Stewart-Wynne, Edward (2016). Inter-hospital 'patient expect' calls of clinical handovers for expected patients transferred from rural to metropolitan hospitals: a retrospective clinical audit. Collegian, 23 (4), 373-382. doi: 10.1016/j.colegn.2016.02.002

A discourse of “abnormality”: exploring discussions of people living in Australia with deafness or hearing loss

Ferndale, Danielle, Munro, Louise and Watson, Bernadette (2016). A discourse of “abnormality”: exploring discussions of people living in Australia with deafness or hearing loss. American Annals of the Deaf, 160 (5), 483-495. doi: 10.1353/aad.2016.0001

Perspectives of clinical handover processes: a multi-site survey across different health professionals

Manias, Elizabeth, Geddes, Fiona, Watson, Bernadette, Jones, Dorothy and Della, Phillip (2016). Perspectives of clinical handover processes: a multi-site survey across different health professionals. Journal of Clinical Nursing, 25 (1-2), 80-91. doi: 10.1111/jocn.12986

Choosing a Model of Maternity Care: Decision Support Needs of Australian Women

Stevens, Gabrielle, Miller, Yvette D., Watson, Bernadette and Thompson, Rachel (2015). Choosing a Model of Maternity Care: Decision Support Needs of Australian Women. Birth, 43 (2), 167-175. doi: 10.1111/birt.12212

An Analysis of Clinical Handover Miscommunication Using a Language and Social Psychology Approach

Watson, Bernadette M., Manias, Elizabeth, Geddes, Fiona, Della, Philip and Jones, Dorothy (2015). An Analysis of Clinical Handover Miscommunication Using a Language and Social Psychology Approach. Journal of Language and Social Psychology, 34 (6), 687-701. doi: 10.1177/0261927X15586200

How Patients Perceive Their Doctors’ Communication: Implications for Patient Willingness to Communicate

Baker, Susan C. and Watson, Bernadette M. (2015). How Patients Perceive Their Doctors’ Communication: Implications for Patient Willingness to Communicate. Journal of Language and Social Psychology, 34 (6), 621-639. doi: 10.1177/0261927X15587015

Impact of Identity on Support for New Roles in Health Care: A Language Inquiry of Doctors’ Commentary

Setchell, Jenny, Leach, Lori E., Watson, Bernadette M. and Hewett, David G. (2015). Impact of Identity on Support for New Roles in Health Care: A Language Inquiry of Doctors’ Commentary. Journal of Language and Social Psychology, 34 (6), 672-686. doi: 10.1177/0261927X15586793

Understanding the health communication process: advancing the research agenda to improve health care interactions and patient care

Baker, Susan C. and Watson, Bernadette M. (2015). Understanding the health communication process: advancing the research agenda to improve health care interactions and patient care. Journal of Language and Social Psychology, 34 (6), 599-603. doi: 10.1177/0261927X15587016

Hospital pharmacists' perceptions of medication counseling: a focus group study

Chevalier, Bernadette A. M., Watson, Bernadette M., Barras, Michael A. and Cottrell, William Neill (2015). Hospital pharmacists' perceptions of medication counseling: a focus group study. Research in Social and Administrative Pharmacy, 12 (5), 756-771. doi: 10.1016/j.sapharm.2015.10.007

The importance of effective communication in interprofessional practice: perspectives of maternity clinicians

Watson, Bernadette M., Heatley, Michelle L., Gallois, Cindy and Kruske, Sue (2015). The importance of effective communication in interprofessional practice: perspectives of maternity clinicians. Health Communication, 31 (4), 400-407. doi: 10.1080/10410236.2014.960992

Women's perceptions of communication in pregnancy and childbirth: influences on participation and satisfaction with care

Heatley, Michelle L., Watson, Bernadette, Gallois, Cindy and Miller, Yvette D. (2015). Women's perceptions of communication in pregnancy and childbirth: influences on participation and satisfaction with care. Journal of Health Communication, 20 (7), 827-834. doi: 10.1080/10810730.2015.1018587

Communication failures during clinical handovers lead to poor patient outcomes: lessons from a case report

Manias, Elizabeth, Geddes, Fiona, Watson, Bernadette, Jones, Dorothy and Della, Phillip (2015). Communication failures during clinical handovers lead to poor patient outcomes: lessons from a case report. Sage Open Medical Case Reports, 3, 2050313X15584859. doi: 10.1177/2050313X15584859

Communication between hospital doctors: underaccommodation and interpretability

Hewett, David G., Watson, Bernadette M. and Gallois, Cindy (2015). Communication between hospital doctors: underaccommodation and interpretability. Language and Communication, 41, 71-83. doi: 10.1016/j.langcom.2014.10.007

Creating Deaf-Friendly Spaces for Research: Innovating Online Qualitative Enquiries

Ferndale, Danielle, Watson, Bernadette and Munro, Louise (2015). Creating Deaf-Friendly Spaces for Research: Innovating Online Qualitative Enquiries. Qualitative Research in Psychology, 12 (3), 246-257. doi: 10.1080/14780887.2015.1008902

Negotiating Care in the Special Care Nursery: Parents' and Nurses' Perceptions of Nurse-Parent Communication

Jones, Liz, Taylor, Tara, Watson, Bernadette, Fenwick, Jennifer and Dordic, Tatjana (2015). Negotiating Care in the Special Care Nursery: Parents' and Nurses' Perceptions of Nurse-Parent Communication. Journal of Pediatric Nursing, 30 (6), e71-e80. doi: 10.1016/j.pedn.2015.03.006

Patient decision aids in routine maternity care: Benefits, barriers, and new opportunities

Stevens, Gabrielle, Thompson, Rachel, Watson, Bernadette and Miller, Yvette D. (2015). Patient decision aids in routine maternity care: Benefits, barriers, and new opportunities. Women and Birth, 29 (1), 30-34. doi: 10.1016/j.wombi.2015.08.002

Weight stigma in physiotherapy practice: patient perceptions ofinteractions with physiotherapists

Setchell, Jenny, Watson, Bernadette, Jones, Liz and Gard, Michael (2015). Weight stigma in physiotherapy practice: patient perceptions ofinteractions with physiotherapists. Manual Therapy, 20 (6), 835-841. doi: 10.1016/j.math.2015.04.001

Communication in open disclosure conversations about adverse events in hospitals

Watson, Bernadette M., Angus, Daniel, Gore, Lyndsey and Farmer, Jillann (2014). Communication in open disclosure conversations about adverse events in hospitals. Language and Communication, 41, 57-70. doi: 10.1016/j.langcom.2014.10.013

Time as a key topic in health professionals' perceptions of clinical handover.

Watson, Bernadette M., Jones, Liz and Cretchley, Julia (2014). Time as a key topic in health professionals' perceptions of clinical handover.. Global Qualitiative Nursing Research, 1, 1-11. doi: 10.1177/2333393614550162

What are pregnant women told about models of maternity care in Australia? A retrospective study of women’s reports

Stevens, Gabrielle, Thompson, Rachel, Kruske, Sue, Watson, Bernadette and Miller, Yvette D. (2014). What are pregnant women told about models of maternity care in Australia? A retrospective study of women’s reports. Patient Education and Counseling, 97 (1), 114-121. doi: 10.1016/j.pec.2014.07.010

Physiotherapists demonstrate weight stigma: a cross-sectional survey of Australian physiotherapists

Setchell, Jenny, Watson, Bernadette, Jones, Liz, Gard, Michael and Briffa, Kathy (2014). Physiotherapists demonstrate weight stigma: a cross-sectional survey of Australian physiotherapists. Journal of Physiotherapy, 60 (3), 157-162. doi: 10.1016/j.jphys.2014.06.020

Tamar Murachver: August 30, 1958, to January 22, 2013

Watson, Bernadette (2014). Tamar Murachver: August 30, 1958, to January 22, 2013. Journal of Language and Social Psychology, 33 (2), 122-124. doi: 10.1177/0261927X13508955

Moving from rhetoric to reality: Patient and family involvement in bedside handover

Manias, Elizabeth and Watson, Bernadette (2014). Moving from rhetoric to reality: Patient and family involvement in bedside handover. International Journal of Nursing Studies, 51 (12), 1539-1541. doi: 10.1016/j.ijnurstu.2014.08.004

Self-stigma, anticipated stigma, and help-seeking communication in people with mental illness

Teh, Jen Lee, King, David, Watson, Bernadette and Liu, Shuang (2014). Self-stigma, anticipated stigma, and help-seeking communication in people with mental illness. PORTAL Journal of Multidisciplinary International Studies, 11 (1), 1-18. doi: 10.5130/portal.v11i1.3295

Hearing loss as a public health matter - why not everyone wants their deafness or hearing loss cured

Ferndale, Danielle, Watson, Bernadette and Munro, Louise (2013). Hearing loss as a public health matter - why not everyone wants their deafness or hearing loss cured. Australian and New Zealand Journal of Public Health, 37 (6), 594-595. doi: 10.1111/1753-6405.12133

Developments in health communication in the 21st Century

Jones, Liz and Watson, Bernadette M. (2012). Developments in health communication in the 21st Century. Journal of Language and Social Psychology, 31 (4), 415-436. doi: 10.1177/0261927X12446612

Epilogue: trends and forecasts in language and social psychology scholarship

Pitts, Margaret J. and Watson, Bernadette M. (2012). Epilogue: trends and forecasts in language and social psychology scholarship. Journal of Language and Social Psychology, 31 (4), 437-446. doi: 10.1177/0261927X12446613

An empirical investigation into beliefs about collaborative practice among maternity care providers

Watson, Bernadette M., Heatley, Michelle L., Kruske, Sue G. and Gallois, Cindy (2012). An empirical investigation into beliefs about collaborative practice among maternity care providers. Australian Health Review, 36 (4), 466-470. doi: 10.1071/AH11104

Visualising conversation structure across time: Insights into effective doctor-patient consultations

Angus, Daniel, Watson, Bernadette, Smith, Andrew, Gallois, Cindy and Wiles, Janet (2012). Visualising conversation structure across time: Insights into effective doctor-patient consultations. PLoS One, 7 (6) e38014, e38014.1-e38014.12. doi: 10.1371/journal.pone.0038014

Talking up failure: How discourse can signal failure to change

Schwarz, Gavin M., Watson, Bernadette M. and Callan, Victor J. (2011). Talking up failure: How discourse can signal failure to change. Management Communication Quarterly, 25 (2), 311-352. doi: 10.1177/0893318910389433

The effects of a woman-focused, woman-held resource on preventive health behaviors during pregnancy: The Pregnancy Pocketbook

Wilkinson, Shelley A., Miller, Yvette D. and Watson, Bernadette (2010). The effects of a woman-focused, woman-held resource on preventive health behaviors during pregnancy: The Pregnancy Pocketbook. Women and Health, 50 (4), 342-358. doi: 10.1080/03630242.2010.498756

Intergroup communication between hospital doctors: Implications for quality of patient care

Hewett, David G., Watson, Bernadette M., Gallois, Cindy, Ward, Michael and Leggett, Barbara A. (2009). Intergroup communication between hospital doctors: Implications for quality of patient care. Social Science and Medicine, 69 (12), 1732-1740. doi: 10.1016/j.socscimed.2009.09.048

Communication in medical records : Intergroup language and patient care

Hewett, DG, Watson, BM, Gallois, C, Ward, M and Leggett, BA (2009). Communication in medical records : Intergroup language and patient care. Journal of Language and Social Psychology, 28 (2), 119-138. doi: 10.1177/0261927X08330612

Complex Health Communication A Language and Social Psychological Perspective

Jones, Liz and Watson, Bernadette (2009). Complex Health Communication A Language and Social Psychological Perspective. Journal of Language and Social Psychology, 28 (2), 115-118. doi: 10.1177/0261927X08330520

Prevalence of health behaviours in pregnancy at service entry in a Queensland health service district

Wilkinson, Shelley A., Miller, Yvette D. and Watson, Bernadette (2009). Prevalence of health behaviours in pregnancy at service entry in a Queensland health service district. Australian And New Zealand Journal of Public Health, 33 (3), 228-233. doi: 10.1111/j.1753-6405.2009.00380.x

Employee perceptions of organizational change: Impact of hierarchical level

Jones, Liz, Watson, Bernadette, Hobman, Elizabeth, Bordia, Prashant, Gallois, Cindy and Callan, Victor J. (2008). Employee perceptions of organizational change: Impact of hierarchical level. Leadership and Organization Development Journal, 29 (4), 294-316. doi: 10.1108/01437730810876122

Extending a model of shift-work tolerance

Pisarski, Anne, Brook, Christine, Bohle, Philip, Gallois, Cynthia, Watson, Bernadette and Winch, Sarah (2006). Extending a model of shift-work tolerance. Chronobiology International, 23 (6), 1363-1377. doi: 10.1080/07420520601055316

Development of effective communication skills in dental students

Boyle, M, Brabant, M., Grice, T., Porter, S. and Watson, B. M. (2005). Development of effective communication skills in dental students. Australian Dental Journal ADRF Special Research Supplement, 50 (Supp. 1), S8-S8. doi: 10.1111/j.1834-7819.2005.tb00377.x

The influence of perceptions of social identity on information technology-enabled change

Schwarz, G. M. and Watson, B. M. (2005). The influence of perceptions of social identity on information technology-enabled change. Group & Organization Management, 30 (3), 289-318. doi: 10.1177/1059601104267622

Organizational communication: Challenges for the new century

Jones, Elizabeth L., Watson, Bernadette M., Gardner, John M. J. and Gallois, Cynthia (2004). Organizational communication: Challenges for the new century. Journal of Communication, 54 (4), 722-750. doi: 10.1093/joc/54.4.722

The influence of role models on strudents' entrepreneurial intentions

Kennedy, J., Drennan, J. C., Renfrow, P. D. and Watson, B. M. (2003). The influence of role models on strudents' entrepreneurial intentions. Queensland Review, 10 (1), 37-52.

Patients’ interactions with health providers: A linguistic category model approach

Watson, B. and Gallois, C. (2002). Patients’ interactions with health providers: A linguistic category model approach. Journal of Language and Social Psychology, 21 (1), 32-52. doi: 10.1177/0261927X02021001003

Patients' interactions with health providers - A linguistic category model approach

Watson, B. and Gallois, C. (2002). Patients' interactions with health providers - A linguistic category model approach. Journal of Language And Social Psychology, 21 (1), 32-52. doi: 10.1177/0261927X02021001003

Communication accommodation between patients and health professionals: Themes and strategies in satisfying and unsatisfying encounters

Watson, Bernadette M. and Gallois, Cynthia (1999). Communication accommodation between patients and health professionals: Themes and strategies in satisfying and unsatisfying encounters. International Journal of Applied Linguistics, 9 (2), 167-184. doi: 10.1111/j.1473-4192.1999.tb00170.x

Communication accommodation between patients and health professionals: Themes and strategies in satisfying and unsatisfying encounters

Watson, Bernadette M. and Gallois, Cynthia (1999). Communication accommodation between patients and health professionals: Themes and strategies in satisfying and unsatisfying encounters. International Journal of Applied Linguistics, 9 (2), 167-180. doi: 10.1111/j.1473-4192.1999.tb00170.x

Nurturing communication by health professionals toward patients: A communication accommodation theory approach

Watson, B. and Gallois, C. (1998). Nurturing communication by health professionals toward patients: A communication accommodation theory approach. Health Communication, 10 (4), 343-355. doi: 10.1207/s15327027hc1004_3

Nurturing communication by health professionals toward patients: A communication accommodation theory approach

Watson, B. and Gallois, C. (1998). Nurturing communication by health professionals toward patients: A communication accommodation theory approach. Health Communication, 10 (4), 343-355. doi: 10.1207/s15327027hc1004_3

Educating pharmacy students to speak with patients about their medications - a novel use of CAT

Chevalier, Bernadette, Watson, Bernadette, Falconer, Nazanin and Cottrell, Neil (2017). Educating pharmacy students to speak with patients about their medications - a novel use of CAT. International Symposium on Intergroup Communication, Thessaloniki, Greece, 21-23 June 2017.

Investigating the association between internet use and patient willingness to communicate

Baker, S. C. and Watson, B. (2017). Investigating the association between internet use and patient willingness to communicate. 1st International Symposium on Intergroup Communication, Thessaloniki, Greece, June, 2017.

Rethinking how we speak with patients about their medicine- there's more than one way to skin a CAT

Chevalier, Bernadette, Watson, Bernadette, Falconer, Nazanin and Cottrell, Neil (2017). Rethinking how we speak with patients about their medicine- there's more than one way to skin a CAT. Monash University Pharmacy Education Symposium, Prato, Italy, 9-12 July 2017.

What impact does a structured IPE activity have on participants’ connection with other professions? An exploratory study

Spathis, Jemima, Emma Bartle, Emma Beckman, Emma Downie-Mewes, Anne Gilmore and Watson, Bernadette M. (2016). What impact does a structured IPE activity have on participants’ connection with other professions? An exploratory study. Australian and New Zealand Association for Health Professional Education (ANZAHPE) 2016 conference, Perth, Australia, 19-23 March 2016.

Patient willingness to communicate and doctor emotionality

Watson, B. and Baker, S. C. (2015). Patient willingness to communicate and doctor emotionality. 65th Annual Conference of the International Communication Association, San Juan, Puerto Rico, May, 2015.

Patient willingness to communicate: Do perceptions of caring and compassion matter?

Baker, S. C., Watson, B. and Jamieson, B. (2015). Patient willingness to communicate: Do perceptions of caring and compassion matter?. 2015 Annual Health Research Forum, Cape Breton University, Nova Scotia, Canada, April, 2015.

A national survey of Australian endoscopists' attitudes toward nurse endoscopy

Hewett, D. G., Kheir, A. O., Mackrill, S., Leach, L. and Watson, B. M. (2014). A national survey of Australian endoscopists' attitudes toward nurse endoscopy. Australian Gastroenterology Week 2014, Broadbeach, QLD, Australia, 22-24 October 2014. Richmond, VIC, Australia: Wiley-Blackwell. doi: 10.1111/jgh.12736_3

Health and safety risk perceptions and behaviour of Australian outbound travellers

Wang, Jie, Ritchie, Brent, Watson, Bernadette and Chien, Monica (2013). Health and safety risk perceptions and behaviour of Australian outbound travellers. CAUTHE 2013: Council for Australasian University Tourism and Hospitality Education Annual Conference, Canterbury, NZ, 11-14 February, 2013. Christchurch, NZ: CAUTHE (Council for Australasian University Tourism and Hospitality Education).

It can't happen to me: travel risk perceptions

Ritchie, Brent W., Chien, P. Monica and Watson, Bernadette (2013). It can't happen to me: travel risk perceptions. CPTHL 2013: 8th Consumer Psychology of Tourism, Hospitality and Leisure Symposium, Istanbul, Turkey, 1-5 June, 2013.

A Canadian versus Australian perspective on patient communication and health internet usage

Baker, S. C., Watson, B. and Gallois, C. (2012). A Canadian versus Australian perspective on patient communication and health internet usage. 13th Biennial Conference of the International Association of Language and Social Psychology, Fryslân, Netherlands, June 2012.

Intergroup Relations and Adverse Medical Events: A Case Study of Medical Malpractice

Baker, S. C., Gallois, C., Watson, B., Hewitt, D. and Cretchley, J. (2011). Intergroup Relations and Adverse Medical Events: A Case Study of Medical Malpractice. 2011 Annual Conference of the International Communication Association, Boston, MA United States, May 2011.

Determining the effectiveness of an interactive communication skills and human-animal bond workshop in final year veterinary students

Meehan, M., Schull, D., Pachana, N., Watson, B. and Coleman, G. (2009). Determining the effectiveness of an interactive communication skills and human-animal bond workshop in final year veterinary students. AVES 2009 Australasian Veterinary Education Symposium, St Lucia, QLD, Australia, 5-7 July 2009.

The process of care for patients with upper gastrointestinal bleeding

Hewett, D. G., Watson, B. M., Gallois, C., Ward, M. and Leggett, B. A. (2007). The process of care for patients with upper gastrointestinal bleeding. Digestive Disease Weeking Meeting/ASGE Postgraduate Course Meeting, Washington, DC, United States, 19-24 May 2007. Philadelphia, PA United States: Mosby. doi: 10.1016/j.gie.2007.03.305

An exploration of the needs and goals of the health professional and patient in a medical consultation

Watson, B. M. (2006). An exploration of the needs and goals of the health professional and patient in a medical consultation. 34th Annual Conference of the Society for Australasian Social Psychologists, Townsville, QLD, 7-10 April 2005. Basingstoke, U. K.: Taylor and Francis.

An intervention model of shiftwork tolerance

Pisarski, A., Lawrence, S. A., Bohle, P., Gallois, C. and Watson, B. M. (2005). An intervention model of shiftwork tolerance. Academy of Management 2005 Annual Meeting, Honolulu, Hawaii, 5-10 August 2005. Hawaii: Academy of Management. doi: 10.1080/07420520601055316

Investigating IT change: A social identity perspective

Watson, B. M., Schwarz, G. M., Whitehouse, J. and Callan, V. J. (2005). Investigating IT change: A social identity perspective. Industrial and Organizational Psychological Conference 2005, Surfers Paradise, Gold Coast, 30 June - 3 July, 2005. Melbourne: Australian Psychological Society. doi: 10.1080/00049530600940008

Situational factors and entrepreneurial intentions

Kennedy, Jessica, Drennan, Judy, Renfrow, Patty and Watson, Bernadette (2003). Situational factors and entrepreneurial intentions. 16th Annual Conference of Small Enterprise Association of Australia and New Zealand, Ballarat, 28 September - 1 October, 2003. Ballarat: University of Ballarat.

The role of emotional expression as a strategy to improve health professionals' interactions with their patients

Watson, B. M. and Gallois, C. (2002). The role of emotional expression as a strategy to improve health professionals' interactions with their patients. 8th Annual Meeting of the Society of Australasian Social Psychologists, Adelaide, Australia, 25-28 April, 2002. Basingstoke, UK: Taylor & Francis.

Employees' perceptions of communication: An examination of communication betweeen metropolitan and regional offices

Walsh, A. M. and Watson, B. M. (2001). Employees' perceptions of communication: An examination of communication betweeen metropolitan and regional offices. Melbourne, VIC, 12-15 July 2001. Parkville VIC: Australian Psychological Society Ttd.

Talking change: How employees construct their identity during organisational change

Jones, E. and Watson, B. M. (2001). Talking change: How employees construct their identity during organisational change. Washington,DC, May 24-28, 2001. Washington, DC: International Communication Association.

The effect of organisational level on how employees perceive organisational change

Watson, B. M., Jones, E. and Hobman, E. V. (2001). The effect of organisational level on how employees perceive organisational change. 4th Australian Industrial and Organizational Psychology Conference, Sydney, New South Wales, June 21-24, 2001. Basingstoke, U.K.: Taylor and Francis.

The impact of social identity on perceptions of IT implementation: Attitude towards change

Schwarz, G. and Watson, B. M. (2001). The impact of social identity on perceptions of IT implementation: Attitude towards change. Washington,DC, May 24-28, 2001. Washington,DC: International Communication Association.

The social identity dynamics in an information technology change environment: Employee perceptions of change

Schwarz, G. and Watson, B. M. (2001). The social identity dynamics in an information technology change environment: Employee perceptions of change. The Oyssey of Organizing, Lyon, France, July 5-7th 2001. Lyon, France: E M Lyon, Universite Lumiere.

An examination of linguistic intergroup bias in interactions between health providers and patients

Watson, B. and Gallois, C. (2000). An examination of linguistic intergroup bias in interactions between health providers and patients. 5th Annual Meeting of the Society of Australasian Social Psychologists, Fremantle, Australia, 27 - 30 April 2000. Melbourne: Australian Psychological Society.

Health communication : an intergroup perspective

Watson, Bernadette Maria (2000). Health communication : an intergroup perspective. PhD Thesis, School of Psychology, The University of Queensland.