The University of Queensland

Skillful performance: enacting capabilities, knowledge, competence, and expertise in organizations

Jörgen Sandberg, Linda Rouleau, Ann Langley and Haridimos Tsoukas eds. (2017). Skillful performance: enacting capabilities, knowledge, competence, and expertise in organizations. Perspectives on Process Organization Studies, Oxford, United Kingdom: Oxford University Press.

Constructing research questions : doing interesting research

Alvesson, Mats and Sandberg, Jorgen (2013). Constructing research questions : doing interesting research. London, United Kingdom: Sage Publications.

Ledning och forstaelse: en forstaelsebaserad syn pa utveckling av manniskor och organisationer

Sandberg, Jörgen and Targama, Axel (2013). Ledning och forstaelse: en forstaelsebaserad syn pa utveckling av manniskor och organisationer. 2nd ed. Lund, Sweden: Studentlitteratur.

Managing Understanding in Organizations

Sandberg, J. and Targama, A. (2007). Managing Understanding in Organizations. London, UK: Sage Publications.

Small firm internationalisation unveiled through phenomenography

Lamb, Peter, Sandberg, Jorgen and Liesch, Peter W. (2018). Small firm internationalisation unveiled through phenomenography. International entrepreneurship: the pursuit of opportunities across national border. (pp. 267-315) edited by A. Rebecca Reuber. Cham, Switzerland: Palgrave Macmillan. doi: 10.1007/978-3-319-74228-1_8

Introduction: skillful performance: enacting capabilities, knowledge, competence, and expertise in organizations

Sandberg, Jörgen, Rouleau, Linda, Langley, Ann and Tsoukas, Haridimos (2017). Introduction: skillful performance: enacting capabilities, knowledge, competence, and expertise in organizations. Skillful performance: enacting capabilities, knowledge, competence, and expertise in organizations. (pp. 1-26) edited by Jörgen Sandberg, Linda Rouleau, Ann Langley and Haridimos Tsoukas. Oxford, United Kingdom: Oxford University Press.

Practice theory: What it is, its philosophical base, and what it offers organization studies

Sandberg, Jorgen and Tsoukas, Haridimos (2016). Practice theory: What it is, its philosophical base, and what it offers organization studies. The Routledge Companion to Philosophy in Organization Studies. (pp. 184-198) edited by Raza Mir, Hugh Willmott and Michelle Greenwood. New York, NY United States: Routledge. doi: 10.4324/9780203795248

Conceptions of process in organization and management: The case of identity studies

Sandberg, Jorgen, Loacker, Bernadette and Alvesson, Mats (2015). Conceptions of process in organization and management: The case of identity studies. The Emergence of Novelty in Organizations. (pp. 318-344) edited by Raghu Garud, Barbara Simpson, Ann Langley and Haridimos Tsoukas. Oxford, United Kingdom: Oxford University Press. doi: 10.1093/acprof:oso/9780198728313.003.0012

A phenomenological perspective on researching work and learning

Dall'Alba, Gloria and Sandberg, Jörgen (2014). A phenomenological perspective on researching work and learning. International handbook of research in professional and practice-based learning. (pp. 279-304) edited by Stephen Billett, Christian Harteis and Hans Gruber. Dordrecht, Netherlands: Springer. doi: 10.1007/978-94-017-8902-8_11

Problematization meets mystery creation: generating new ideas and findings through assumption challenging research

Alvesson, Mats and Sandberg, Jörgen (2014). Problematization meets mystery creation: generating new ideas and findings through assumption challenging research. Critical Management Research: Reflections from the Field. (pp. 23-41) edited by Emma Jeanes and Tony Huzzard. London, UK: Sage. doi: 10.4135/9748146288610.n2

Problematization meets mystery creation: generating new ideas and findings through assumption-challenging research

Alvesson, Mats and Sandberg, Jörgen (2014). Problematization meets mystery creation: generating new ideas and findings through assumption-challenging research. Critical management research: reflections from the field. (pp. 23-40) edited by Emma Jeanes and Tony Huzzard. London, United Kingdom: Sage Publications. doi: 10.4135/9781446288610.n2

Learning through and about practice: A lifeworld perspective

Dall'Alba, Gloria and Sandberg, Jorgen (2010). Learning through and about practice: A lifeworld perspective. Learning through practice: Models, traditions, orientations and approaches. (pp. 104-119) edited by Stephen Billett. Dordrecht: Springer. doi: 10.1007/978-90-481-3939-2_6

Managing understanding: A new leadership challenge

Sandberg, Jörgen and Targama, Axel (2009). Managing understanding: A new leadership challenge. OSH for development: Occupational safety and health for development. (pp. 487-491) edited by Kaj Elgstrand and Nils Petersson. Stockholm, Sweden: Royal Institute of Technology.

Understanding of work: The basis for competence development

Sandberg, J. (2009). Understanding of work: The basis for competence development. International Perspectives on Competence in the Workplace: Implications for Research, Policy and Practice. (pp. 3-20) edited by Christine R. Velde. Netherlands: Springer. doi: 10.1007/978-1-4020-8754-7

Re-framing competence development at work

Sandberg, J. and Dall'Alba, G. (2006). Re-framing competence development at work. Improving workplace learning: Emerging international perspectives. (pp. 107-121) edited by G. Castleton, R. Gerber and H. Pillay. New York: Nova Science.

Educational rhetoric or leadership practice

Sandberg, J. (2001). Educational rhetoric or leadership practice. Invisible Management: The social construction of leadership. (pp. 167-187) edited by S.Sjostrand, J. Sandberg and M. Tyrstrup. London: Thomson Learning.

The constructions of social constructionism

Sandberg, J. (2001). The constructions of social constructionism. Invisible Management: The social construction of leadership. (pp. 28-48) edited by S. Sjostrand, J. Sandberg and M. Tyrstrup. London: Thomson Learning.

Understanding the basis for competence development

Sandberg, J. (2001). Understanding the basis for competence development. International Perspectives on Competence in the Workplace: Research, Policy and Practice. (pp. 9-24) edited by Christine Velde. Dordrecht, Netherlands: Kluwer Academic Press.

The Art of Phenomena Construction: A Framework for Coming Up with Research Phenomena beyond ‘the Usual Suspects’

Alvesson, Mats and Sandberg, Jörgen (2023). The Art of Phenomena Construction: A Framework for Coming Up with Research Phenomena beyond ‘the Usual Suspects’. Journal of Management Studies. doi: 10.1111/joms.12969

No More Plastic Bags: Overcoming Consumer Resistance to Sustainability Regulation

Joubert, Alison M., Gonzalez-Arcos, Claudia, Scaraboto, Daiane, Sandberg, Jorgen and Guesalaga, Rodrigo (2022). No More Plastic Bags: Overcoming Consumer Resistance to Sustainability Regulation. NIM Marketing Intelligence Review, 14 (1), 37-41. doi: 10.2478/nimmir-2022-0006

Clarifying and expanding the theory typology: a reply to readers’ comments

Sandberg, Jörgen and Alvesson, Mats (2021). Clarifying and expanding the theory typology: a reply to readers’ comments. Marketing Theory, 21 (3), 147059312110127-440. doi: 10.1177/14705931211012746

Meanings of Theory: Clarifying Theory through Typification

Sandberg, Jörgen and Alvesson, Mats (2021). Meanings of Theory: Clarifying Theory through Typification. Journal of Management Studies, 58 (2), 487-516. doi: 10.1111/joms.12587

Pre-understanding: An interpretation-enhancer and horizon-expander in research

Alvesson, Mats and Sandberg, Jörgen (2021). Pre-understanding: An interpretation-enhancer and horizon-expander in research. Organization Studies, 43 (3), 395-412. doi: 10.1177/0170840621994507

“How do I carry all this now?”: understanding consumer resistance to sustainability interventions

Gonzalez-Arcos, Claudia, Joubert, Alison M., Scaraboto, Daiane, Guesalaga, Rodrigo and Sandberg, Jörgen (2021). “How do I carry all this now?”: understanding consumer resistance to sustainability interventions. Journal of Marketing, 85 (3), 44-61. doi: 10.1177/0022242921992052

Bodily grounds of learning: embodying professional practice in biotechnology

Dall’Alba, Gloria and Sandberg, Jörgen (2020). Bodily grounds of learning: embodying professional practice in biotechnology. Studies in Higher Education, 46 (9), 1-17. doi: 10.1080/03075079.2019.1711047

The Problematizing Review: A Counterpoint to Elsbach and Van Knippenberg’s Argument for Integrative Reviews

Alvesson, Mats and Sandberg, Jörgen (2020). The Problematizing Review: A Counterpoint to Elsbach and Van Knippenberg’s Argument for Integrative Reviews. Journal of Management Studies, 57 (6) joms.12582, 1290-1304. doi: 10.1111/joms.12582

How the practice of clustering shapes cluster emergence

Stephens, Anna M. and Sandberg, Jörgen (2019). How the practice of clustering shapes cluster emergence. Regional Studies, 54 (5), 1-14. doi: 10.1080/00343404.2019.1667967

How uncertainty affects career behaviour: a narrative approach

Trevor-Roberts, Edwin, Parker, Polly and Sandberg, Jorgen (2018). How uncertainty affects career behaviour: a narrative approach. Australian Journal of Management, 44 (1), 031289621877580-69. doi: 10.1177/0312896218775801

Constraining or enabling green capability development? How policy uncertainty affects organizational responses to flexible environmental regulations

Teeter, Preston and Sandberg, Jorgen (2017). Constraining or enabling green capability development? How policy uncertainty affects organizational responses to flexible environmental regulations. British Journal of Management, 28 (4), 649-665. doi: 10.1111/1467-8551.12188

Embodying skillful performance: co-constituting body and world in biotechnology

Dall'Alba, Gloria, Sandberg, Jorgen and Sidhu, Ravinder Kaur (2017). Embodying skillful performance: co-constituting body and world in biotechnology. Educational Philosophy and Theory, 50 (3), 1-17. doi: 10.1080/00131857.2017.1343114

Cracking the enigma of asset bubbles with narratives

Teeter, Preston and Sandberg, Jorgen (2017). Cracking the enigma of asset bubbles with narratives. Strategic Organization, 15 (1), 91-99. doi: 10.1177/1476127016629880

Managers' practice of managing diversity revealed: A practice-theoretical account

O'Leary, Jane and Sandberg, Jorgen (2016). Managers' practice of managing diversity revealed: A practice-theoretical account. Journal of Organizational Behavior, 38 (4), 512-536. doi: 10.1002/job.2132

Competence regimes in professional service firm internationalization and professional careers

Pinnington, Ashly H. and Sandberg, Jorgen (2014). Competence regimes in professional service firm internationalization and professional careers. Group & Organization Management, 39 (5), 561-591. doi: 10.1177/1059601114548273

Making sense of the sensemaking perspective: its constituents, limitations, and opportunities for further development

Sandberg, Jorgen and Tsoukas, Haridimos (2014). Making sense of the sensemaking perspective: its constituents, limitations, and opportunities for further development. Journal of Organizational Behavior, 36 (S1), S6-S32. doi: 10.1002/job.1937

Habitat and habitus: boxed-in versus box-breaking research

Alvesson, Mats and Sandberg, Jorgen (2014). Habitat and habitus: boxed-in versus box-breaking research. Organization Studies, 35 (7), 967-987. doi: 10.1177/0170840614530916

How employee selection decisions are made in practice

Bolander, Pernilla and Sandberg, Joergen (2013). How employee selection decisions are made in practice. Organization Studies, 34 (3), 285-311. doi: 10.1177/0170840612464757

Has management studies lost its way? Ideas for more imaginative and innovative research

Alvesson, Mats and Sandberg, Jorgen (2013). Has management studies lost its way? Ideas for more imaginative and innovative research. Journal of Management Studies, 50 (1), 128-152. doi: 10.1111/j.1467-6486.2012.01070.x

Lawyers' professional careers: increasing women's inclusion in the partnership of law firms

Pinnington, Ashly H. and Sandberg, Jorgen (2012). Lawyers' professional careers: increasing women's inclusion in the partnership of law firms. Gender, Work and Organization, Article in press, n/a-n/a. doi: 10.1111/j.1468-0432.2012.00610.x

Small firm internationalisation unveiled through phenomenography

Lamb, Peter, Sandberg, Jorgen and Liesch, Peter W. (2011). Small firm internationalisation unveiled through phenomenography. Journal of International Business Studies, 42 (5), 672-693. doi: 10.1057/jibs.2011.8

The experiential meaning of service quality

Schembri, Sharon and Sandberg, Jorgen (2011). The experiential meaning of service quality. Marketing Theory, 11 (2), 165-186. doi: 10.1177/1470593111403221

Generating research questions through problematization

Alvesson, Mats and Sandberg, Jörgen (2011). Generating research questions through problematization. The Academy of Management Review, 36 (2), 247-271. doi: 10.5465/AMR.2011.59330882

Grasping the logic of practice: Theorizing through practical rationality

Sandberg, Jörgen and Tsoukas, Haridimos (2011). Grasping the logic of practice: Theorizing through practical rationality. Academy of Management Review, 36 (2), 338-360. doi: 10.5465/AMR.2011.59330942

Phenomenology and organization theory

Holt, Robin and Sandberg, Jörgen (2011). Phenomenology and organization theory. Research in the Sociology of Organizations, 32, 215-249. doi: 10.1108/S0733-558X(2011)0000032010

Ways of constructing research questions: Gap-spotting or problematization?

Sandberg, Jörgen and Alvesson, Mats (2011). Ways of constructing research questions: Gap-spotting or problematization?. Organization, 18 (23-24), 1-22. doi: 10.1177/1350508410372151

Returning to practice anew: A life-world perspective

Sandberg, Jorgen and Dall'Alba, Gloria (2009). Returning to practice anew: A life-world perspective. Organization studies, 30 (12), 1349-1368. doi: 10.1177/0170840609349872

Professional competence as ways of being: An existential ontological perspective

Sandberg, J. and Pinnington, A. (2009). Professional competence as ways of being: An existential ontological perspective. Journal of Management Studies, 46 (7), 1138-1170. doi: 10.1111/j.1467-6486.2009.00845.x

Seeing is believing

Sandberg, J. and Targama, A. (2008). Seeing is believing. Business Review Weekly, 30, 64-65.

Controlling service work: An ambiguous accomplishment between employees, management and customers

Johnston, A. and Sandberg, J. (2008). Controlling service work: An ambiguous accomplishment between employees, management and customers. Journal of Consumer Culture, 8 (3), 389-417. doi: 10.1177/1469540508095306

Unveiling professional development: A critical review of stage models

Dall'Alba, Gloria and Sandberg, Jorgen (2006). Unveiling professional development: A critical review of stage models. Review of Educational Research, 76 (3), 383-412. doi: 10.3102/00346543076003383

How do we justify knowledge produced within interpretive approaches?

Sandberg, J. (2005). How do we justify knowledge produced within interpretive approaches?. Organizational Research Methods, 8 (1), 41-68. doi: 10.1177/1094428104272000

Service quality and consumers' experience: Towards an interpretive approach

Schembri, S. T. and Sandberg, J. (2002). Service quality and consumers' experience: Towards an interpretive approach. Marketing Theory, 2 (2), 189-206. doi: 10.1177/147059310222003

Understanding competence at work

Sandberg, Jorgen (2001). Understanding competence at work. Harvard Business Review, 79 (3), 24-+.

They complain but they don’t do anything: complaining and complying in a university

Stephens, Anna M., Alvesson, Mats and Sandberg, Jorgen (2019). They complain but they don’t do anything: complaining and complying in a university. 35th EGOS Colloquium, Edinburgh, Scotland, 4-6 July 2019.

The role of narratives in asset bubble formation: the case of the U.S. tech bubble

Teeter, Preston and Sandberg, Jorgen (2017). The role of narratives in asset bubble formation: the case of the U.S. tech bubble. Ninth International Symposium on Process Organization Studies, Kos, Greece, 22-24 June 2017.

Cracking the enigma of asset bubbles with narratives

Teeter, Preston and Sandberg, Jorgen (2015). Cracking the enigma of asset bubbles with narratives. The 75th Annual Meeting of the Academy of Management, Vancouver, Canada, 7–11 August 2015. Briarcliff Manor, NY United States: Academy of Management. doi: 10.5465/AMBPP.2015.10706abstract

How Policy Uncertainty Affects Organizational Responses to Flexible Environmental Regulations

Teeter, Preston and Sandberg, Jorgen (2015). How Policy Uncertainty Affects Organizational Responses to Flexible Environmental Regulations. The 75th Annual Meeting of the Academy of Management, Vancouver, Canada, 7–11 August 2015. Briarcliff Manor, NY United States: Academy of Management. doi: 10.5465/AMBPP.2015.10653abstract

Developing a narrative perspective of asset bubbles

Teeter, Preston and Sandberg, Jorgen (2014). Developing a narrative perspective of asset bubbles. The 75th Annual Meeting of the Academy of Management, Sydney, Australia, 3–5 December 2014. Southport, QLD, Australia: Australian and New Zealand Academy of Management.

Rethinking environmental strategy: The role of regulatory response

Teeter, Preston and Sandberg, Jorgen (2014). Rethinking environmental strategy: The role of regulatory response. The 74th Annual Meeting of the Academy of Management, Philadelphia, PA, USA, 1–5 August 2014. Academy of Management. doi: 10.5465/AMBPP.2014.10707abstract

Learning for work: a lifeworld perspective

Dall'Alba, Gloria and Sandberg, Jorgen (2013). Learning for work: a lifeworld perspective. ECER 2013: European Conference on Educational Research, Istanbul, Turkey, 10-13 September, 2013.

Small firm internationalisation competence

Lamb, Peter, Liesch, Peter W. and Sandberg, Jorgen (2012). Small firm internationalisation competence. Australian and New Zealand International Business Academy (ANZIBA) Annual Conference 2012, Adelaide, SA, Australia, 12-14 April 2012. Adelaide, SA, Australia: ANZIBA.

Small firm internationalisation competence: An owner-manager perspective

Lamb, Peter William and Sandberg, Jorgen (2012). Small firm internationalisation competence: An owner-manager perspective. AIB 2012 Annual Meeting, Washington, DC, USA, 30 June - 3 July 2012. East Lansing, MI, United States: Academy of International Business.

Sensemaking in 'real' versus virtual environments: A comparison and challenge

Marshall, Amber and Sandberg, Jorgen (2011). Sensemaking in 'real' versus virtual environments: A comparison and challenge. Third International Symposium on Process Organization Studies, Corfu, Greece, 16-18 June 2011.

How societal context shapes the practice of managing diversity

O'Leary, Jane and Sandberg, Jörgen (2010). How societal context shapes the practice of managing diversity. 24th ANZAM Conference 2010, Adelaide, SA, Australia, 8-10 December, 2010. Australia: ANZAM.

Revealing internationalisation practices of the small firm

Lamb, Peter, Sandberg, Jorgen and Liesch, Peter (2010). Revealing internationalisation practices of the small firm. 2010 Academy of International Business: "International Business in Tough Times", Rio de Janeiro, Brazil, 25-29 June 2010. East Lansing, MI, USA: Academy of International Business.

Being-in-the-world, practical rationality, and organizational research: Notes for theory development

Sandberg, Jörgen and Tsoukas, Haridimos (2009). Being-in-the-world, practical rationality, and organizational research: Notes for theory development. PROS First International Symposium on Process Organization Studies: Sensemaking and Organizing, Pissouri, Cyprus, 11-13 June 2009. Oxford, U.K.: Oxford University Press. doi: 10.1093/acprof:oso/9780199594566.001.0001

Generating research questions through problematization: The case of research in power, resistance and hegemony in organizations

Alvesson, Mats and Sandberga, Jorgen (2009). Generating research questions through problematization: The case of research in power, resistance and hegemony in organizations. 25th EGOS Colloquium 2009: Passion for creativity and innovation, Barcelona, Spain, 2-4 July 2009.

Historical transitions in the individual and organizational capabilities of professional competence

Pinnington, Ashly H. and Sandberg, Jorgen (2009). Historical transitions in the individual and organizational capabilities of professional competence. 25th EGOS Colloquium 2009: Passion for creativity and innovation, Barcelona, Spain, 2-4 July 2009.

Knowing-in-professional-practice: A life-world perspective

Sandberg, J. and Dall'Alba, G. (2008). Knowing-in-professional-practice: A life-world perspective. The Practice of the Professions: Clifford Chance Conference on Professions, Professionals, and Organizations of Professionals, Oxford, U.K., 6-8 July, 2008.

Understanding the practice of managing diversity

O'Leary, J. and Sandberg, J. (2008). Understanding the practice of managing diversity. 22nd ANZAM Conference 2008, Auckland, New Zealand, 2-5 December, 2008. Lindfield, NSW: Australian and New Zealand Academy of Management.

Making managing diversity visible: Applying a practice-based perspective

O'Leary, J. and Sandberg, J. (2007). Making managing diversity visible: Applying a practice-based perspective. 5th International Critical Management Studies Conference (CMS 2007), Manchester, 11-13 July, 2007. Hamilton, New Zealand: Waikato Management School.

Understanding the theory-practice gap in selection: A discourse analytic approach

Bolander, P. and Sandberg, J. (2007). Understanding the theory-practice gap in selection: A discourse analytic approach. The Third Organization Studies Summer Workshop: ‘Organization Studies as Applied Science: The Generation and Use of Academic Knowledge about Organizations’, Crete, Greece, 7–9 June 2007. Berlin, Germany: European Group for Organizational Studies.

Avoid, ignore or accept? Developing genres of career uncertainty

Parker, P., Sandberg, J. and Trevor-Roberts, E. (2006). Avoid, ignore or accept? Developing genres of career uncertainty. EURAM 2006 Conference Oslo, Oslo, Norway, 17-20 May, 2006.

Competence in managing diversity: Developing a typology of the field

O'Leary, J. C. and Sandberg, J. (2006). Competence in managing diversity: Developing a typology of the field. Annual Meetings of the Academy of Management, Atlanta, Georgia, 11-16 August, 2006. New York: Academy of Management.

Firm internationalization: A competence perspective

Lamb, P., Sandberg, J. and Liesch, P. (2006). Firm internationalization: A competence perspective. The Australian and New Zealand International Business Academy Conference, Wellington, N.Z., 2006.

Life-world phenomenology: Returning to practice anew

Bengtsson, J., Sandberg, J. and Dall'Alba, G. (2006). Life-world phenomenology: Returning to practice anew. Re-turn to Practice: Understanding Organization As It Happens, Second Organization Studies Summer Workshop, Mykonos, Greece, 15–16 June, 2006. London:

Professional competence as ways of being: An existential ontological perspective

Sandberg, J. and Pinnington, A. (2006). Professional competence as ways of being: An existential ontological perspective. The Second Organization Studies Summer Workshop:‘Re-turn to Practice: Understanding Organization, Mykonos, Greece, 15–16 June 2006.

'Looking good, feeling better': Consumption, Control and the Aesthetics of Exclusivity in the Service Encounter

Johnston, A. and Sandberg, J. (2005). 'Looking good, feeling better': Consumption, Control and the Aesthetics of Exclusivity in the Service Encounter. 4th International Critical Management Studies Conference, Cambridge, UK, 4-6 July, 2005. Waikato, NZ: Waikato Management School.

Phenomenography: Understanding internationalisation from a practitioner perspective

Lamb, P. W., Sandberg, J. and Liesch, P. W. (2005). Phenomenography: Understanding internationalisation from a practitioner perspective. Academy of Management 2005 Annual Meeting, Honolulu, Hawaii, 5-10 August, 2005. Hawaii: Academy of Management.

Understanding Narrative: A Metatheoretical Review of the Narrative Field

Trevor-Roberts, E., Pinnington, A. and Sandberg, J. (2005). Understanding Narrative: A Metatheoretical Review of the Narrative Field. The 21th EGOS Conference, Berlin, Germany, 30 June - 2 July, 2005.

Small firm internationalisation; understanding the practice through an interpretive approach

Lamb, P. W., Sandberg, J. and Liesch, P. W. (2004). Small firm internationalisation; understanding the practice through an interpretive approach. 46th Annual Meeting of the Academy of International Business, Stockholm, Sweden, 10-13 July, 2004. USA: Academy of International Business.

Understanding the practice of the small firm's internationalisation process: An interpretive approach

Lamb, P. W., Sandberg, J. and Liesch, P. W. (2004). Understanding the practice of the small firm's internationalisation process: An interpretive approach. Australian and New Zealand International Business Association 2004 Conference (ANZIBA), Canberra, Australia, 5-6 November 2004. Canberra, Australia: University of Canberra.

Recognizing consumer understanding of service quality

Schembri, S. and Sandberg, J. (2003). Recognizing consumer understanding of service quality. The 8th International Conference on Marketing and Development, Bangkok, Thailand, 2003.

Service recovery competence: Towards an interpretive approach

Hoch, J., Schembri, S. and Sandberg, J. (2003). Service recovery competence: Towards an interpretive approach. The Academy of Marketing Conference Aston Business School, Aston University, Aston Triangle, Birmingham, 2003.

Understanding service quality through experience: Unveiling the customers perspective

Schembri, S. and Sandberg, J. (2003). Understanding service quality through experience: Unveiling the customers perspective. 3rd International Conference on Critical Management Studies, Lancaster University, UK, 7-9 July, 2003.

Professional skill development in uncertain times

Dall'Alba, G. and Sandberg, J. (2002). Professional skill development in uncertain times. AARE 2002 International Education Research Conference, Brisbane, 1-5 Decembe,r 2002. Coldstream, Victoria: Australian Association for Research in Education.

Recognizing consumer understanding of service quality

Schembri, S. and Sandberg, J. (2002). Recognizing consumer understanding of service quality. International Marketing and Development Conference, Vietnam, 2002.

The ontology of human competence: A Heideggerian framework

Sandberg, J. (2002). The ontology of human competence: A Heideggerian framework. Second International Conference on Reason in Practice, Oxford, UK, 26-29 June, 2002.

Unveiling consumer understanding of service quality

Schembri, S. and Sandberg, J. (2002). Unveiling consumer understanding of service quality. 2nd International Services Marketing Conference, Brisbane, Australia, 3-5 July, 2002. St Lucia, Qld.: Graduate School of Management, University of Queensland.

Construction of knowledge in multicultural groups

Barinaga, E. and Sandberg, J. (2001). Construction of knowledge in multicultural groups. 2nd Critical Management Studies Conference, Manchester, UK, 11-13th July, 2001. Manchester, UK: Manchester School of Management (UMIST).

Knowledge workers and their work: A relational theory of competence

Pinnington, A. H. and Sandberg, J. (2001). Knowledge workers and their work: A relational theory of competence. Developments in Knowledge Management, Oxford, UK, 13-14th September, 2001. Oxford,UK: Said Business School.

Researching and understanding the service quality experience

Schembri, S. T. and Sandberg, J. (2001). Researching and understanding the service quality experience. 2nd ServSIG Research Conference 2001: SERVSIG 2001, Sydney, Australia, May 26-28, 2001. Sydney, NSW: Macquarie Graduate School of Management, Macquarie University.

The human relationship of managerial leadership

Sandberg, J. and Mcauley, P. (2001). The human relationship of managerial leadership. 2nd Critical Management Studies Conference, Manchester, UK, 11-13th July, 2001. Manchester, UK: Manchester School of Management (UMIST).

Understanding interaction in cultural diverse groups using a performative view of language

Barinaga, E. and Sandberg, J. (2001). Understanding interaction in cultural diverse groups using a performative view of language. The Oyssey of Organizing, Lyon, France, July 5-7, 2001. Lyon, France: E M Lyon, Universite Lumiere.

Understanding service quality: From attributes to experience

Schembri, S. T. and Sandberg, J. (2001). Understanding service quality: From attributes to experience. 2nd Critical Management Studies Conference, Manchester, UK, 11-13th July, 2001. Manchester, UK: Manchester School of Management (UMIST).

Vagueness: The dynamics of a knowledge constructing process

Barinaga, E. and Sandberg, J. (2001). Vagueness: The dynamics of a knowledge constructing process. Manchester, UK, 11-13th July, 2001. Manchester, UK: Manchester School of Management (UMIST).

Educating for competence in professional practice

DallAlba, Gloria and Sandberg, Jörgen (1996). Educating for competence in professional practice. European Conference for Research on Learning and Instruction, Nijmegen, Netherlands, 26-31 August 1995. Dordrecht, Netherlands: Springer . doi: 10.1007/BF00125578

Strategic decision-making at MML

O'Quinn, Richard, Sandberg, Jorgen and Spee, Paul (2021). Strategic decision-making at MML. Brisbane, QLD, Australia: University Of Queensland.

Reframing the practice of competence development

Sandberg, J. and Dall' Alba, G. (2002). Reframing the practice of competence development. Stockholm, Sweden: IFL.