Associate Professor Ravi Pappu

Associate Professor

School of Business
Faculty of Business, Economics and Law
r.pappu@business.uq.edu.au
+61 7 334 68089

Overview

Ravi Pappu is an Associate Professor of Marketing at the University of Queensland Business School.

Ravi received a PhD in marketing from University of New England (UNE), Australia. His PhD research demonstrated how country of origin can influence brand equity. These results were published in the Journal of International Business Studies and the European Journal of Marketing.

Prior to UNE, Ravi graduated with an MBA and a PG Diploma in marketing, both awarded with Distinction, from the University of Waikato, New Zealand. Earlier, he received a Bachelor’s degree in Mechanical engineering from JNTU, Anantapur in India, awarded with First Class and Distinction.

Further information about Ravi is available at the following links.

|Facebook | LinkedIn | ResearchGate | Google Scholar | UQ Researchers | Publons |

1. RESEARCH

Ravi's current research focuses on modelling consumer decision making in relation to different types of brands (e.g. manufacturers, retailers, nonprofits and countries). He is also interested in understanding how marketing communications (e.g. advertising, celebrity endorsement, sponsorship) can shape consumer attitudes and brand perceptions.

Ravi's research papers have been read or their full-text downloaded more than 183,000 times since 2006. His research on sponsorship, brand equity, brand innovativeness, country-of-origin effects, celebrity endorsement, country branding and retailer branding has been published in scholarly international journals including:

| Journal of the Academy of Marketing Science | Journal of Business Research | International Business Review | Journal of International Business Studies | European Journal of Marketing | Journal of Retailing and Consumer Services | Journal of Marketing Education |

Research Grants

Ravi was the lead Chief Investigator of an Australian Research Council Linkage project (2009 - 2012) (with Bettina Cornwell), supported by the Australian Red Cross Blood Service. Major outcomes of this research so far include a new method for mapping consumer brand association networks and a model for explaining communication portfolios effects on the image and equity of non-profit brands.

Ravi's research has also attracted several internal competitive grants from the University of New England and University of Queensland.

Awards & Distinctions

2. TEACHING

As of 2017, Ravi teaches courses in quantitative research methods and applied statistics for honours and PhD students, and market research for postgraduate students.

Distinctions (Teaching)

  • 2016 - Nominee - University of Queensland Teaching Excellence Award
  • 2015 - UQ Business School Teaching Excellence Award
  • 2015 - Finalist - University of Queensland Teaching Excellence Award
  • 2014 - Finalist - University of Queensland Teaching Excellence Award
  • 2014 - Nominee - UQ Business School Teaching Excellence Award
  • 2013 - Nominee - UQ Business School Teaching Excellence Award

Teaching Evaluations (Click on the following links to view student evaluations in pdf)

Honours/PhD

  • RBUS6903 Quantitative Business Research Methods II | 2015 | 2014 | 2013 |
  • RBUS6902 Quantitative Business Research Methods I |2017| | 2016 |
  • RBUS6931 Scientific Method in Management II |2015 | 2014 | 2013 | 2012 | 2011 |
  • RBUS6931 Scientific Method in Management I |2017|

Postgraduate

  • MKTG7510 Market and Consumer Research |2017| | 2016 | 2015 | 2014 |
  • MKTG7506 International Marketing (2010)

Undergraduate

  • RBUS2900 Business Research Methods | 2012 | 2010 | 2008 |
  • MKTG2504 International Marketing (2007 - 2008)
  • MKTG2505 Retail Management (2008 - 2009)
  • 0346352 Marketing Research (1999) (University of Waikato)

MBA

  • MKTG7040 Marketing Management (2006 - 2007)
  • MKTG7501 Introduction to Marketing (2006 - 2007)
  • MBA731 Marketing Management | 2005 | 2004 | 2003 | (University of New England)
  • MBA736 International Marketing | 2005 | 2004 | (University of New England)

Research Higher Degree Supervision

Ravi is available for research supervision in marketing. Following are some of the areas of his research interest.

| Brand equity | Brand innovativeness | Celebrity endorsement | Consumer innovativeness | Corporate sponsorship | Retail brand extensions | Country-of-origin effects |

Ravi's previous research students have achieved publications in internationally recognised journals such as European Journal of Marketing and Journal of Business Research, and presented their work at prestegious international conferences (e.g. ANZMAC, AMA, AMS, WMC).

PhD

  • ​S. Prugsamatz (2010) - Higher Education Choice (employed at Norwegian University of Science and Technology)
  • M. Chien (2009) - Corporate sponsorship (employed at the UQ Business School)

Honours

  • S.C. Yu (2013) - Celebrity portfolios (PhD at the University of Sydney Business School)
  • A. Spry (2007) - Celebrity endorsement (Colmar Brunton and University of Melbourne)
  • M. Chong (2006) - Consumer innovatioveness (Swissôtel)
  • P. Stower (2006) - Multiple celebrity endorsement (British American Tobacco)

3. SERVICE

Co-Guest-Editor

Editorial Board Membership

Ad hoc Reviewer

| Industrial Marketing Management | International Marketing Review | Journal of Sport Management | Journal of Advertising | Journal of Brand Management | Journal of Business Research | Journal of International Marketing | Journal of Retailing and Consumer Services | Journal of Business Ethics | Journal of Marketing Management | Journal of Product Innovation Management | Journal of Management & Organization |

Assessor

Conference Serivce

Conference Presentations

| Academy of Marketing | Academy of the Marketing Science | Advertising and Consumer Psychology | American Marketing Association | Australian and New Zealand Marketing Academy | Marketing Science | World Marketing Congress |

Invited Seminars

| IIM-Calcutta (2016) | IIM-Ahmedabad (2016) | Indian Institute of Science (2016) | IIM - Bangalore (2016) | University of Melbourne (2015) | University of New South Wales (2012) | University of Adelaide (2009) | University of New England (2016) |

Visiting Positions

| Indian Institute of Management - Bangalore (2016) | University of Oregon (2013) | University of Adelaide (2009) | University of Michigan (2009) | Indian School of Business (2003) |

Research Interests

  • Celebrity Endorsement
    How does celebrity endorsement affect brand equity? Ravi (with his honours student Amanda Spry and Prof. Bettina Cornwell, University of Michigan, USA) demonstrated that celebrity endorsement can affect a brand's credibility and thereby its brand equity. These results were published in the European Journal of Marketing. This paper (Spry, Pappu & Cornwell, 2011) has been downloaded more than 37,000 times (Emerald, December 2016). This is one of the two most cited papers published since 2011 in the European Journal of Marketing. The results of this research would be of interest to the Australian government, businesses and nonprofit organisations interested in understanding how advertising can be used to enhance their brand credibility and brand equity by using celebrities. Celebrities in various sectors (e.g. sports, film, tv) can understand how their endorsements can influence the credibility and image of endorsed brands.
  • Brand Innovativeness
    How does innovativeness affect customer brand loyalty? Ravi (with Prof. Pascale Quester) developed a model to explain how being seen as innovative helps a brand in achieving brand loyalty from customers. The model also explains what role perceived quality plays in this. The model was empirically tested for three global consumer electronics brands in two product categories. Results of this research (Pappu and Quester 2016) are published in the European Journal of Marketing. This research would of interest to brands (e.g. businesses, nonprofit organizations, retailers, manufacturers, government departments) interested in understanding how to leverage their innovativeness to achieve outcomes such as brand loyalty.
  • Corporate Sponsorship of Nonprofits
    How does corporate sponsorship affect charities/nonprofit brands? Ravi (with Prof. Bettina Cornwell, University of Oregon, USA) developed a model to explain how corporate sponsorship affects the sponsored nonprofit brands. Part of the results of this research were published in the Journal of the Academy of Marketing Science (Pappu & Cornwell 2014) - one of the top marketing journals in the world. This research demonstrated that fit and similarity are conceptually distinct and shown that together they have an interactive effect on consumers' nonprofit evaluations. This research would be of interest to nonprofits and charities in their brand management decisions, advertising and in evaluating potential sponsors. The results would also be of interest to firms interested in offering sponsorship to charities and nonprofits.
  • Retailer Brand Equity
    How much is a retailer brand worth? Ravi (with Prof. Pascale Quester) developed a consumer-based method for measuring a retailer's brand value (Pappu & Quester, 2006a) and the results were published in the Journal of Retailing and consumer Services. The brand equity of major retailers, in the department store (David Jones, Myer and Target) and clothing store (Country Road, Fletcher Jones and Just Jeans) chains, were measured in this research. This research also demonstrated how customer satisfaction affects a retailer's brand equity (Pappu & Quester, 2006b) and how a retailer's brand equity varies by store category (Pappu & Quester, 2008). Results of these two studies were published in the Journal of Product and Brand Management. These two papers have been downloaded more than 21,000 times as of December 2016. This research would of interest to Australian government, businesses and nonprofit organizations interested in understanding how to manage the brand equity of their retailing brands (e.g. health care, road safety, department stores, clothing stores).
  • Consumer-Based Brand Equity
    How much value do people attach with a brand name? Ravi (with Prof. Pascale Quester, University of Adelaide and Prof. Ray Cooksey, University of New England) developed an improved method, and a scale, for measuring brand equity - the value of a brand name - based on consumer perceptions. The brand equity of global consumer electronics brands (Sony, Toshiba and Hitachi) and automobile brands (Toyota, Mitsubishi and Suzuki) was measured in this research. The results appeared in the Journal of Product and Brand Management (Pappu, Quester & Cooksey, 2005). This is the most cited paper ever published in the Journal of Product and Brand Management and has been read more than 30,000 times as of December 2016. This research would be of interest to organizations (e.g. Australian government, businesses, manufacturers, retailers and non-profits) interested in measuring, and managing the value of their brands.
  • Country-of-origin Effects
    How does a country's image affect brand equity? This research demonstrates how a country's image affects the equity (value) of the brands coming from that country (Pappu, Quester & Cooksey, 2007). This was the first research study integrating the areas of brand equity and country image and the results were published in Journal of International Business Studies, considered to be a prestigious business journal in the international arena. This study also demonstrated how a brand's equity varies according to the brand's perceived country-of-origin (Pappu, Quester & Cooksey, 2006). These results were published in a quality international academic marketing journal, the European Journal of Marketing. The paper was downloaded more than 13,000 times since 2006 (Emerald, April 2016). Results of this research would be of interest to the Australian government, industry groups and businesses interested in promoting, offering, managing Australian brands in international markets or foreign brands in the Australian market.
  • Country Brand Equity
    How to measure a country's brand value? Ravi (with Prof. Pascale Quester) developed a consumer-based method for measuring a country's brand equity. Brand equity of Australia's major major trading partners (USA, China and South Korea) was measured in two product categories (Consumer electronics and automobiles) in this study. The results were published in International Business Review (Pappu & Quester, 2010). This research would be of interest to the Australian government departments, industry groups and businesses interested in promoting Australian goods and services and Australia's competitiveness in international markets.

Research Impacts

Since 2006, Ravi's research papers have been read/downloaded more than 183,000 times (As of November 2017).

Brand equity

Celebrity endorsement

Country-of-origin effects

Retailer equity

Sponsorship

  • Chien, Cornwell & Pappu 2011 co-authored with his doctoral student M. Chien and T B Cornwell, is in the top 1% of the most cited Journal of Business Research papers published since 2011.

Information has been compiled from Scopus, Emerald, ResearchGate, Science Direct and UQ eSpace.

Qualifications

  • Doctor of Philosophy, University of New England
  • Graduate Certificate in Higher Education, University of New England
  • Postgraduate Diploma in Marketing, University of Waikato
  • Master of Business Administration, University of Waikato
  • Bachelor of Technology, Jawaharlal Nehru Technological

Publications

View all Publications

Supervision

View all Supervision

Available Projects

  • This project is in the area of marketing communications and examines the impact of celebrity endorsements on consumer brand evaluations.

  • This project is in the area of brand management and involves understanding consumer brand credibility perceptions in the international context.

  • This project is in the areas of brand management and marketing communications and examines the impact of corporate sponsorship on consumer brand evaluations.

View all Available Projects

Publications

Featured Publications

Book Chapter

Journal Article

Conference Publication

  • Pappu, Ravi and Quester, Pascale (2016). Brand innovativeness effects on perceived quality, satisfaction and loyalty. In: Colin Campbell and Junzhao Jonathon Ma, Looking Forward, Looking Back: Drawing on the Past to Shape the Future of Marketing. Developments in Marketing Science: Proceedings of the Academy of Marketing Science. 2013 World Marketing Congress, Melbourne, Australia, (763-763). 23 - 26 June 2013. doi:10.1007/978-3-319-24184-5_185

  • Yu, Max and Pappu, Ravi (2016). Celebrity portfolio effects on consumer brand evaluations. In: Colin Campbell and Junzhao Jonathon Ma, Looking forward, looking back: Drawing on the past to shape the future of marketing. Proceedings of the 2013 World Marketing Congress. 2013 World Marketing Congress, Melbourne, Australia, (736-736). 23 - 26 June 2013. doi:10.1007/978-3-319-24184-5_179

  • Chong, Merissa, Pappu, Ravi and Tombs, Alistair (2016). Consumer innovativeness effects on retail extension evaluations. In: Colin Campbell and Junzhao (Jonathan) Ma, Looking forward, looking back: drawing on the past to shape the future of marketing. 16th Biennial World Marketing Congress, Melbourne, Australia, (888-888). 17-20 July 2013. doi:10.1007/978-3-319-24184-5_213

  • Pappu, Ravi and Quester, Pascale (2013). Brand innovativeness effects on quality, satisfaction and loyalty. In: Colin Campbell and Junzhao (Jonathan) Ma, Proceedings of The 16th Biennial World Marketing Congress. 16th Biennial World Marketing Congress, Melbourne, Australia, (786-786). 17-19 July 2013.

  • Yu, Max and Pappu, Ravi (2013). Celebrity portfolio effects on consumer brand evaluations. In: Colin Campbell and Junzhao (Jonathan) Ma, Proceedings of The 16th Biennial World Marketing Congress. 16th Biennial World Marketing Congress, Melbourne, Australia, (759-759). 17-19 July 2013.

  • Pappu, Ravi and Cornwell, T. Bettine (2012). Corporate sponsorship effects on nonprofit brand credibility and perceived quality. In: Richard Lee, Proceedings ANZMAC 2012. Australian and New Zealand Marketing Academy Conference (ANZMAC 2012), Adelaide, Australia, (1-7). 3-5 December 2012.

  • Pappu, Ravi S. and Cornwell, T. Bettina (2012). The role of firm-nonprofit fit and similarity in social sponsorship communications. In: T. J. Arnold and L. K. Scheer, 2012 AMA Summer Educators' Conference Proceedings. Summer Marketing Educators' Conference 2012: Marketing in the Socially-Networked World: Challenges of Emerging, Stagnant & Resurgent Markets, Chicago, IL, United States, (103-104). 17-19 August 2012.

  • Pappu, Ravi, Cornwell, T. Bettina and Wallin, Ann (2011). Endorsement: It's about how you identify with Kate and then how Kate fits with the brand. In: Marketing 2011: Delivering Value in Turbulent Times, 2011 AMA Educators' Proceedings. Summer Marketing Educators' Conference 2011, San Francisco, CA, (40-41). 5-7 August 2011.

  • Pappu, Ravi, Cornwell, T. Bettina and Wallin, Ann (2011). The role of customer identification in response to social partnerships: Combining celebrity endorsements and sponsorshiop. In: Advertising and Consumer Psychology Conference, Eugene, USA, (). 6-7 May 2011.

  • Chien, P. Monica, Cornwell, T. Bettina and Pappu, Ravi (2010). Examining the impact of sponsorship portfolio communication on sponsor brand personality. In: The Proceedings of the 2010 European Conference of The American Academy of Advertising. The American Academy of Advertising (AAA) 2010 European Conference, Milan, Italy, (89-89). 4-6 June 2010.

  • Chien, P. Monica, Cornwell, T. Bettina and Pappu, Ravi (2010). Sponsorship portfolios: framing effects with sport and cause sponsorships. In: AMA Summer Educators Conference 2010 : Enhancing knowledge development in marketing. 2010 American Marketing Association (AMA) Summer Marketing Educators’ Conference, Boston, United States, (). 13-16 August 2010.

  • Chien, Pi-Hsuan Monica, Cornwell, T. Bettina and Pappu, Ravi (2010). The role of articulation in sponsorship portfolio communication. In: Suzanne C. Beckmann, Torsten Ringberg and Thomas Ritter, 39th European Marketing Academy (EMAC) Conference, Copenhagan, Denmark, (105-105). 1-4 June 2010.

  • Chien, P. Monica, Cornwell, T. Bettina and Pappu, Ravi (2008). Exploring sponsorship framing effects. In: American Psychological Association 116th Annual Convention, Boston, MA., U.S., (). 14-17 August 2008.

  • Chien, P. Monica, Cornwell, T. Bettina and Pappu, Ravi (2008). The effects of sponsorship portfolio on consumer associations of the sponsor brand. In: Academy of Marketing Science Annual Conference 2008, Vancouver, BC, Canada, (). 28-31 May, 2008.

  • Chien, P. Monica, Cornwell, T. B. and Pappu, R. (2007). A theoretical framework for analysis of multiple sponsorship effects on consumer responses. In: Proceedings of the 6th International Conference on Research in Advertising (ICORIA 2007). 6th International Conference on Research in Advertising (ICORIA 2007), Lisbon, Portugal, (25-25). 29-30 June, 2007.

  • Pappu, R. and Quester, Pascale (2005). Measuring Retailer Equity: An Empirical Study. In: Proceedings of International Conference on Retailing and Sourcing: Challenges and Opportunities. International Conference on Retailing and Sourcing, New Delhi, India, (21-26). 7-8 January 2005.

  • Pappu, Ravi and Quester, Pascale Genevieve (2005). Store Satisfaction and Retailer Equity: Preliminary Results of An Empirical Study. In: Advances in global business research: Second AGBA World Congress Refereed Conference Proceedings. Academy for Global Business Advancement Conference, New Delhi, India, (141-146). 3-5 January 2005.

PhD and MPhil Supervision

Current Supervision

  • Doctor Philosophy — Principal Advisor

    Other advisors:

Possible Research Projects

Note for students: The possible research projects listed on this page may not be comprehensive or up to date. Always feel free to contact the staff for more information, and also with your own research ideas.

  • This project is in the area of marketing communications and examines the impact of celebrity endorsements on consumer brand evaluations.

  • This project is in the area of brand management and involves understanding consumer brand credibility perceptions in the international context.

  • This project is in the areas of brand management and marketing communications and examines the impact of corporate sponsorship on consumer brand evaluations.

  • This project examines consumer evaluations of retailers as brands.

  • This project is in the area of international marketing and involves the examination of the value consumers attach with countries as brand names.

  • This project involves the examination of consumer perceptions of brand innovativeness.