Professor Neal Ashkanasy

Professor

School of Business
Faculty of Business, Economics and Law
n.ashkanasy@uq.edu.au
+61 7 334 68006

Overview

Neal M. Ashkanasy OAM, PhD is a Professor of Management at the UQ Business School at the University of Queensland in Australia. He came to academe in after an 18-year career in water resources engineering. He received his PhD in social/organizational psychology from the same university. His research is in leadership, organizational culture, ethics, and emotions in organizations, and his work has been published in leading journals including the Academy of Management Journal and Review, the Journal of Organizational Behavior, and the Journal of Applied Psychology. He is Associate Editor for Emotion Review and Series Co-Editor of Research on Emotion in Organizations. He has served as Editor-in-Chief of the Journal of Organizational Behavior and Associate Editor for the Academy of Management Review and Academy of Management Learning and Education. Prof. Ashkanasy is a Fellow of the Academy for the Social Sciences in the UK (AcSS) and Australia (ASSA); the Association for Psychological Science (APS); the Society for Industrial and Organizational Psychology (SIOP); Southern Management Association (SMA), and the Queensland Academy of Arts and Sciences (QAAS). In 2017, he was awarded a Medal in the Order of Australia.

Research Interests

  • Emotions at work
    This is currently the principal focus of my research. The area of emotions in the workplace is rapidly gaining wide recognition in organisational research. Several PhD students are working in this area at present, funded through various ARC projects. In addition, I established the e-mail discussion group ‘Emonet’ which includes among its members the leading researchers in this field, and is affiliated with the (US-based) Academy of Management. I am also organizer of international “Conferences on Emotions and Organizational Life” (San Diego, August, 1998; Toronto, August, 2000; Gold Coast, 2002; London, 2004; Atlanta, 2006; Fontainebleau, 2008, Montreal, 2010). Three books, based principally on the proceedings of the conferences, have been published by Quorum Books, M.E. Sharpe, and Lawrence Erlbaum respectively, and an annual series of books, now published by The Emerald Group under the JAI Press banner, commenced in 2005. A major article, entitled, “Emotions in organizations: A multilevel perspective” was published in 2003 in the Elsevier/JAI Press Series Research in Multilevel Issues (F. Dansereau & F. Yammarino, Eds.). Recent publications are in the Academy of Management Executive, the Academy of Management Review, the Journal of Management, the Journal of Organizational Behavior, the Leadership Quarterly, and Human Resources Management Review.
  • Leadership and leader-member relations
    Following on from my doctoral research program, I have maintained an interest in the factors affecting relationships between organisational supervisors and their subordinates. These interests cover two areas:- (a) Attribution theory. Research in this area has included a study of basic attribution processes, looking at the way people make attributions for their own and others’ performance, studies of attributions for leader behaviour, and cross-cultural field data on leader attributions for subordinate performance outcomes. Articles based on this research have appeared in the Journal of Personality and Social Psychology, the Journal of Applied Social Psychology, and the Journal of Social Psychology, the Leadership Quarterly, and the Australian Psychologist. (b) Leader-member exchange theory. The more recent focus of this research is on the role of emotions and values in leader-member relationships. This work has been published in the Journal of Social Psychology and the Leadership Quarterly.
  • Organisational culture
    (1) Organisational change and mergers. Several studies have been completed in this respect, examining culture changes in accounting firms, academic institutions, and government agencies. Papers describing these studies have been published in Accounting, Organizations and Society, Australian Academic Research Libraries, and the British Journal of Management. An article (with former doctoral student, Dr. Marie Kavanagh) was also published in the Elsevier Science/JAI Press book, Advanced on Mergers and Acquisitions. (2) International organisational culture. Funded in part by the ARC, this research includes cross-cultural studies as a part of the international Global Leadership and Organizational Behavior Effectiveness (GLOBE) project (http://globeproject.com/) and development and validation of a new measure of organisational culture. Reports of this research have appeared in the Journal of World Business and Asia-Pacific Journal of Management. I was also co-author of the ‘Future Orientation’ chapter in the main GLOBE book, published by Sage. Associated activities include founding and administering the ‘Orgcult’ e-mail discussion list, sponsored by the US Academy of Management; and co-authorship (with Drs. Mark Peterson, Florida Atlantic University; and Celeste Wilderom, University of Twente) of the Handbook of Organizational Culture and Climate. A second edition is currently in progress.
  • Ethics in organisational behaviour
    Like emotions, ethics in the organisational context is gaining increasing recognition as an important field of research. Projects include an ARC study with former PhD student Dr. Carolyn Windsor (Griffith University) and Dr. Linda Treviño (Pennsylvania State University), recently published in Business Ethics Quarterly. Other publications on this topic have appeared in Accounting, Organizations and Society, Behavioral Research in Accounting, Research on Accounting Ethics, and the Journal of Business Ethics.

Research Impacts

Professor Ashkanasy’s many books and scholarly works have contributed materially to understanding of the role of leadership and culture in work organisations. In particular, he is internationally recognized as one of the originators and current leaders of the study of emotion in organisations and, as such, was the first Australian to be elected a Fellow of the Society of Industrial and Organizational Psychology (APA Division 14). His citation read, in part, “Dr. Ashkanasy is one of a very small group of scholars who has developed theoretical models and conducted empirical research so effectively on emotions in the workplace that this topic has moved within the past decade from obscurity to mainstream research in I-O psychology.” His work is widely cited in industry trade books (e.g., Primal Leadership: Learning to Lead with Emotional Intelligence by Daniel Goleman, Richard Boyatzis and Annie McKee, published by HBR Press, 2004) and university textbooks (he is the only Australian management scholar to be included in a recent list of the top 2% of scholars whose work is cited in leading textbooks – see Aguinis, H., Ramani, R. S., Campbell, P. K., Bernal-Turnes, P., Drewry, J. M., & Edgerton, B. T. In press. Most frequently cited sources, articles, and authors in industrial-organizational psychology textbooks. Industrial and Organizational Psychology: Perspectives on Science and Practice).

Qualifications

  • Bachelor of Engineering, Monash University
  • Master of Engineering Science, University of New South Wales
  • Diploma of Computer Science, The University of Queensland
  • Bachelor of Arts (Honours), The University of Queensland
  • Doctor of Philosophy, The University of Queensland

Publications

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Grants

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Supervision

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Publications

Book

  • Neal M. Ashkanasy, Wilfred J. Zerbe and Charmine E. J. Härtel eds. (2019). Emotions and leadership. Bingley, United Kingdom: Emerald Publishing Limited.

  • Oluremi B. Ayoko and Neal M. Ashkanasy eds. (2019). Organizational Behaviour and the Physical Environment. London, United Kingdom: Routledge.

  • Petitta, L., Hartel, C. E. J., Ashkanasy, N. M. and Zerbe, W. J. eds. (2018). Individual Relational, and Contextual Dynamics of Emotions. Research on Emotion in Organizations, Bingley, United Kingdom: Emerald Group Publishing.

  • Wilfred J. Zerbe, Charmine E. J. Härtel, Neal M. Ashkanasy and Laura Petitta eds. (2017). Emotions and identity. Research on emotion in organizations, Emerald Group Publishing: Bingley, United Kingdom.

  • Neal M. Ashkanasy, Charmine E. J. Hartel and Wilfred J. Zerbe eds. (2016). Emotions and organizational diversity. Research on Emotion in Organizations, Bingley, United Kingdom: Emerald Group.

  • Neal M. Ashkanasy, Wilfred J. Zerbe and Charmine E.J. Hartel eds. (2016). Managing emotions in the workplace. Abingdon, United Kingdom: Taylor and Francis. doi: 10.4324/9781315290812

  • Neal M. Ashkanasy, Rebecca J. Bennett and Mark J. Martinko eds. (2016). Understanding the high performance workplace: the line between motivation and abuse. SIOP Frontier Series, New York, NY, United States: Routledge/Psychology Press.

  • Charmine E. J. Hartel, Wilfred J. Zerbe and Neal M. Ashkanasy eds. (2015). New Ways of Studying Emotions in Organizations. Research on Emotion in Organizations, Bingley, United Kingdom: Emerald Group Publishing. doi: 10.1108/S1746-979120150000011021

  • Neal M. Ashkanasy, Wilfred J. Zerbe and Charmine E. J. Hartel eds. (2014). Emotions and the Organizational Fabric. Research on Emotion in Organizations, Bingley, UK: Emerald Group Publishing. doi: 10.1108/S1746-9791201410

  • Oluremi B. Ayoko, Neal M. Ashkanasy and Karen E. Jehn eds. (2014). Handbook of conflict management research. Cheltenham, UK: Edward Elgar. doi: 10.4337/9781781006948

  • Wilfred J. Zerbe, Neal M. Ashkanasy and Charmine E. J. Härtel eds. (2013). Individual sources, dynamics, and expressions of emotion. Research on Emotion in Organizations, Amsterdam, Netherlands: Elsevier. doi: 10.1108/S1746-9791(2013)9

  • Neal M. Ashkanasy, Charmine E.J. Hartel and Wilfred J. Zerbe eds. (2012). Experiencing and managing emotions in the workplace. Research on Emotion in Organizations, Bingley, United Kingdom: Emerald Group Publishing.

  • Neal M. Ashkanasy, Celeste P. M. Wilderom and Mark F. Peterson eds. (2011). The Handbook of Organizational Culture and Climate. 2nd ed. Thousand Oaks, CA, USA: Sage Publications.

  • Ashkanasy, Neal M., Wilderom, Celeste P.M. and Peterson, Mark F. (2011). The handbook of organizational culture and climate. SAGE Publications Inc.. doi: 10.4135/9781483307961

  • Charmine E. J. Härtel, Neal M. Ashkanasy and Wilfred J. Zerbe eds. (2011). What have we learned? Ten years on. Research on Emotion in Organizations, Bingley, United Kingdom: Emerald Group Publishing. doi: 10.1108/S1746-9791(2011)0000007005

  • Härtel, Charmine E.J., Zerbe, Wilfred J. and Ashkanasy, Neal M. (2010). Emotions in organizational behavior. Lawrence Erlbaum Associates. doi: 10.4324/9781410611895

  • Wilfred J. Zerbe, Charmine E. J. Härtel and Neal M. Ashkanasy eds. (2010). Emotions and organizational dynamism. Research on Emotion in Organizations, Bingley, United Kingdom: Emerald Group Publishing.

  • Charmine E. J. Härtel, Neal M. Ashkanasy and Wilfred J. Zerbe eds. (2009). Emotions in groups, organizations and cultures. Research on Emotion in Organizations, Bingley, United Kingdom: Emerald Group Publishing.

  • Wilfred J. Zerbe, Charmine E. J. Härtel and Neal M. Ashkanasy eds. (2008). Emotions, ethics and decision-making. Research on Emotion in Organizations, Bingley, United Kingdom: Emerald Group Publishing.

  • Neal M. Ashkanasy and Cary L. Cooper eds. (2008). Research companion to emotion in organizations. New Horizons in Management, Edward Elgar Publishing: Cheltenham, UK.

  • Ashkanasy, Neal M. and Cooper, Cary L. (2008). Research companion to emotion in organizations. Edward Elgar Publishing. doi: 10.4337/9781848443778

  • Charmine E.J. Härtel, Neal M. Ashkanasy and Wilfred J. Zerbe eds. (2007). Functionality, intentionality and morality. Research on Emotion in Organizations, Bingley, United Kingdom: Emerald Group Publishing.

  • Wilfred J. Zerbe, Neal M. Ashkanasy and Charmine E. J. Hartel eds. (2006). Individual and organizational perspectives on emotion management and display. Research on Emotion in Organizations, Bingley, United Kingdom: Emerald Group Publishing.

  • Neal M. Ashkanasy, Wilfred J. Zerbe and Charmine E. J. Hartel eds. (2005). The effect of affect in organizational settings. Research on emotion in organizations, Bingley, United Kingdom: Emerald Group Publishing.

Book Chapter

  • Ashkanasy, Neal M., Härtel, Charmine E. J. and Bialkowski, Agata (2020). Affective climate and organization-level emotion management. The Cambridge handbook of workplace affect. (pp. 375-385) edited by Liu-Qin Yang, Russell Cropanzano, Catherine S. Daus and Vincente Martinez-Tur. Cambridge, United Kingdom: Cambridge University Press.

  • Rezvani, Azadeh and Ashkanasy, Neal M. (2020). Critical success factors and climate toolset. Evolving toolbox for complex project management. (pp. 183-199) edited by Alex Gorod, Leonie Hallo, Vernon Ireland and Indra Gunawan. Boca Raton, FL, United States: CRC Press.

  • Lewis, Gillian and Ashkanasy, Neal M. (2020). Emotions in nursing. Handbook of research on stress and well-being in the public sector. (pp. 106-121) edited by Ronald J. Burke and Sylvia Pignata. Cheltenham, United Kingdom: Edward Elgar.

  • Jordan, Peter J., Troth, Ashlea C., Ashkanasy, Neal M. and Humphrey, Ronald H. (2020). The antecedents and consequences of fear at work. The Cambridge handbook of workplace affect. (pp. 402-413) edited by Liu-Qin Yang, Russell Cropanzano, Catherine S. Daus and Vicente Martínez-Tur. Cambridge, United Kingdom: Cambridge University Press.

  • Kromah, Momo D., Ayoko, Oluremi B., Ashkanasy, Neal M. and Irving, Gemma L. (2019). A qualitative study of employees’ emotions and identities during change. Organizational behaviour and the physical environment. (pp. 287-305) edited by Oluremi B. Ayoko and Neal M. Ashkanasy. Abingdon, Oxon, United Kingdom: Routledge. doi: 10.4324/9781315167237-16

  • Ayoko, Oluremi B. and Ashkanasy, Neal M. (2019). Conclusions and recommendations for managing the physical environment of work. Organizational Behaviour and the Physical Environment. (pp. 306-324) edited by Oluremi B. Ayoko and Neal M. Ashkanasy. London, United Kingdom: Routledge.

  • Ashkanasy, Neal M., Zerbe, WIlfred J. and Härtel, Charmine E. J. (2019). Emotions in leadership. Emotions and leadership. (pp. xix-xxv) edited by Neal M. Ashkanasy, Wilfred J. Zerbe and Charmine E. J. Härtel. Bingley, United Kingdom: Emerald Publishing Limited.

  • Ayoko, Oluremi B. and Ashkanasy, Neal M. (2019). Introduction: Organizational behaviour and the physical environment. Organizational Behaviour and the Physical Environment. (pp. 3-12) edited by Remi B. Ayoko and Neal M. Ashkanasy. London, United Kingdom: Routledge.

  • Harati, Hamidreza, Ashkanasy, Neal M. and Amirzadeh, Mahsa (2019). Self-uncertainty and emotional well-being across cultures: the mediating roles of social comparison. Emotions and leadership. (pp. 209-223) edited by Neal M. Ashkanasy, Wilfred J. Zerbe and Charmine E. J. Härtel. Bingley, United Kingdom: Emerald Publishing Limited. doi: 10.1108/s1746-979120190000015010

  • Crowther, Susan , Cooper, Cary L. , Meecham, Fiona and Ashkanasy, Neal M. (2019). The role of emotion, empathy, and compassion in organisations. Squaring the circle: Normal birth research, theory and practice in a technological age. (pp. 111-119) edited by Soo Downe and Sheena Byrom. London, United Kingdom: Pinter & Martin.

  • Norton, Thomas A., Parker, Stacey L., Davis, Matthew C., Russell, Sally V. and Ashkanasy, Neal M. (2018). A virtuous cycle: how green companies grow green employees (and vice versa). Research handbook on employee pro-environmental behavior. (pp. 210-228) edited by Victoria K. Wells, Diana Gregory-Smith and Danae Manika. Cheltenham, United Kingdom: Edward Elgar.

  • Ashkanasy, Neal M. and Daus, Catherine S. (2018). Emotional intelligence in the workplace. The Wiley-Blackwell Encyclopedia of Personality and Individual Differences: Volume IV. Clinical, applied, and cross-cultural research. (pp. x-x) edited by B.J. Carducci (Editor-in-Chief), J.S. Milo and R.E. Riggio. Hoboken, NJ: John Wiley & Sons.

  • Hayward, Mathew L. A., Ashkanasy, Neal M. and Baron, Robert A. (2018). Employee pride and hubris. Social functions of emotion and talking about emotion at work. (pp. 175-190) edited by Dirk Lindebaum, Deanna Geddes and Peter J. Jordan. Cheltenham, United Kingdom: Edward Elgar.

  • Petitta, L., Hartel, C. E. J., Ashkanasy, N. M. and Zerbe, W. J. (2018). Introduction. Individual, relational, and contextual dynamics of emotions. (pp. 00-00) edited by Laura Petitta, Charmine E. J. Härtel, Neal M. Ashkanasy and Wilfred Zerbe. Bingley, United Kingdom: Emerald Group Publishing.

  • Ashkanasy, Neal M. and Dorris, Alana B. (2018). Organizational culture and climate. The Sage handbook of industrial, work and organizational psychology. (pp. 187-205) edited by Deniz S. Ones, Neil Anderson, Chockalingam Viswesvaran and Handan Kepir Sinangil. Thousand Oaks, CA, United States: Sage Publishing. doi: 10.4135/9781473914964.n10

  • Li, Yan and Ashkanasy, Neal M. (2018). Temporal patterns of pleasant and unpleasant affect following uncertain decision-making. Individual, Relational, and Contextual Dynamics of Emotions. (pp. 3-25) Bingley, United Kingdom: Emerald Publishing Limited. doi: 10.1108/s1746-979120180000014008

  • Nguyen, Hieu, Ashkanasy, Neal M., Parker, Stacey and Li, Yiqiong (2018). The role of implicit leadership theory in employees’ perceptions of abusive supervision. Research on emotion in organizations, Volume 14: Individual, relational, and contextual dynamics of emotions. (pp. 119-138) edited by L. Petitta, C. E. J. Härtel, N. M. Ashkanasy and W. J. Zerbe. Bingley, United Kingdom: Emerald Group Publishing. doi: 10.1108/S1746-979120180000014014

  • To, March L., Ashkanasy, Neal M. and Fisher, Cynthia D. (2017). Affect and creativity in work teams. The Wiley Blackwell handbook of the psychology of team working and collaborative processes. (pp. 441-457) edited by Eduardo Salas, Ramon Rico and Jonathan Passmore. Chichester, West Sussex, United Kingdom: John Wiley & Sons. doi: 10.1002/9781118909997.ch19

  • Michalak, Rebecca, Kiffin-Petersen, Sandra and Ashkanasy, Neal M. (2017). Coping with interpersonal mistreatment: Not a case of "either or," but rather "it depends". The Handbook of Stress and Health: A guide to Research and Practice. (pp. 365-387) edited by Cary L. Cooper and James Campbell Quicik. Chichester, West Sussex, UK: John Wiley & Sons.

  • Ashkanasy, Neal M., Troth, Ashlea C., Lawrence, Sandra A. and Jordan, Peter J. (2017). Emotions and emotional regulation in HRM: A multi-level perspective. Research in Personnel and Human Resources Management. (pp. 1-52) Bingley, United Kingdom: Emerald Group Publishing. doi: 10.1108/S0742-730120170000035002

  • Ashkanasy, Neal M. (2017). Emotions in organizational behavior. Oxford bibliographies in management. (pp. x-x) edited by Ricky W. Griffin. New York, NY United States: Oxford University Press. doi: 10.1093/OBO/9780199846740-0041

  • Melgoza, Alberto R., Ashkanasy, Neal M. and Ayoko, Oluremi B. (2017). Gender self-categorization, emotions, and experience of aggression in a male-dominated workforce. Research on emotion in organizations, Volume 13: Emotions and organizational identity. (pp. 175-195) edited by Wilfred J. Zerbe, Charmine E. J. Härtel, Neal M. Ashkanasy and Laura Petitta. Bingley, United Kingdom: Emerald Publishing Limited. doi: 10.1108/S1746-979120170000013010

  • Zerbe, Wilfred J., Härtel, Charmine E. J., Ashkanasy, Neal M. and Petitta, Laura (2017). Introduction: emotions and identity. Emotions and identity. (pp. xv-xxii) edited by Wilfred J. Zerbe, Charmine E. J. Härtel, Neal M. Ashkanasy and Laura Petitta. Bingley, United Kingdom: Emerald Group Publishing.

  • Ashkanasy, Neal M. and Dorris, Alana B. (2017). Organizational behavior. The Oxford research encyclopedia of psychology. (pp. 1-32) edited by Oliver Braddick. New York, NY, United States: Oxford University Press. doi: 10.1093/acrefore/9780190236557.013.23

  • Martinko, Mark J., Mackey, Jeremy D., Michalak, Rebecca and Ashkanasy, Neal M. (2017). The effects of the interactions between subordinates' and supervisors' characteristics on subordinates' perceptions of abusive supervision. Research and theory on workplace aggression. (pp. 93-120) edited by Nathan A. Bowling and M. Sandy Hershcovis. New York, United States: Cambridge University Press. doi: 10.1017/9781316160930

  • Edwards, Marissa, Lawrence, Sandra A. and Ashkanasy, Neal M. (2016). How perceptions and emotions shaped employee silence in the case of "Dr Death" at Bundaberg Hospital. Emotions and organizational governance. (pp. 341-379) edited by Neal M. Ashkanasy, Charmine E. J. Härtel and Wilfred J. Zerbe. Bingley, United Kingdom: Emerald Group Publishing. doi: 10.1108/S1746-979120160000012015

  • Tse, Herman H. M., Troth, Ashlea C. and Ashkanasy, Neal M. (2016). Leader-member exchange and emotion in organizations. The Oxford handbook of leader-member exchange. (pp. 209-225) edited by Talya N. Bauer and Berrin Erdogan. Oxford, United Kingdom: Oxford University Press. doi: 10.1093/oxfordhb/9780199326174.013.15

  • Ashkanasy, Neal M. and Daus, Catherine S. (2016). The challenge of managing emotions in the workplace. Contemporary Organizational Behavior: From ideas to Action. (pp. 67-77) edited by Kimberly D. Elsbach, Anna B. Kayes and D. Christopher Kayes. Upper Saddle River, NJ, United States: Pearson Education.

  • Ashkanasy, Neal M., Bennett, Rebecca, J. and Martinko, Mark J. (2016). Understanding the high performance workplace: future directions. Understanding the high performance workplace: the line between motivation and abuse. (pp. 301-310) edited by Neal M. Ashkanasy, Rebecca M. Bennett and Mark J. Martinko. New York, NY, United States: Routledge/Psychology Press.

  • Ashkanasy, Neal M., Bennett, Rebecca, J. and Martinko, Mark J. (2016). Understanding the high performance workplace: introduction. Understanding the high performance workplace: the line between motivation and abuse. (pp. 1-12) edited by Neal M. Ashkanasy, Rebecca M. Bennett and Mark J. Martinko. New York, NY, United States: Routledge/Psychology Press.

  • Ashkanasy, Neal M. (2015). Emotions and work. International encyclopedia of the social & behavioral sciences. (pp. 507-512) edited by James D. Wright. Amsterdam, Netherlands: Elsevier. doi: 10.1016/B978-0-08-097086-8.22037-0

  • Norton, Thomas, Parker, Stacey L. and Ashkanasy, Neal M. (2015). Employee green behavior and aging. Encyclopedia of geropsychology. (pp. 769-776) edited by Nancy A. Parchana. Singapore, Singapore: Springer. doi: 10.1007/978-981-287-080-3_308-1

  • Ashkanasy, Neal M. (2015). Long-term future orientation. Wiley Encyclopedia of Management. (pp. 149-149) edited by C. L. Cooper. Online: John Wiley & Sons. doi: 10.1002/9781118785317.weom060137

  • Härtel, Charmine E. J., Zerbe, Wilfred J. and Ashkanasy, Neal M. (2015). Overview: new ways of studying emotion in organizations. Research on emotion in organizations: new ways of studying emotion in organizations. (vol. 11).. (pp. xvii-xxiv) edited by Härtel, Charmine E. J., Zerbe, Wilfred J. and Ashkanasy, Neal M.. United Kingdom: Emerald Group Publishing. doi: 10.1108/S1746-979120150000011026

  • Norton, Thomas A., Zacher, Hannes and Ashkanasy, Neal M. (2015). Pro-environmental organizational culture and climate. The Psychology of Green Organizations. (pp. 322-348) edited by Jennifer L. Robertson and Julian Barling. Oxford: Oxford University Press. doi: 10.1093/acprof:oso/9780199997480.003.0014

  • Ayoko, Oluremi B., Ashkanasy, Neal M. and Jehn, Karen A. (2014). Approaches to the study of employees' territoriality, conflict, emotions and well-being. Handbook of Conflict Management Research. (pp. 363-381) edited by Oluremi B. Ayoko, Neal M. Ashkanasy and Karen A. Jehn. Cheltenham, United Kingdom: Edward Elgar. doi: 10.4337/9781781006948.00033

  • Hartel, Charmine E. J., Butarbutar, Ivan, Sendjaya, Sen, Pekerti, Andre, Hirst, Giles and Ashkanasy, Neal M. (2014). Developing ethical leaders: a servant leadership approach. Ethics Training in Action: An Examination of Issues, Techniques, and Development. (pp. 271-291) edited by Leslie E. Sekerka and Robert A. Giacalone. Charlotte, NC, United States: Information Age Publishing.

  • Gracia, Esther and Ashkanasy, Neal M. (2014). Emotional labor as a dynamic process in service organizations: development of a multi-perspective, multilevel model. Emotions and the organizational fabric. (pp. 331-365) edited by Neal M. Ashkanasy, Wilfred J. Zerbe and Charmine E. J. Härtel. Bingley, United Kingdom: Emerald Group Publishing. doi: 10.1108/S1746-979120140000010021

  • Ashkanasy, Neal M., Zerbe, Wilfred J. and Hartel, Charmine E. J. (2014). Emotions and the organizational fabric. Emotions and the Organizational Fabric. (pp. 1-10) edited by Neal M. Ashkanasy, Wilfred J. Zerbe and Charmine E. J. Härtel. Amsterdam, Netherlands: Elsevier. doi: 10.1108/S1746-979120140000010010

  • Ayoko, Oluremi B., Ashkanasy, Neal M. and Jehn, Karen A. (2014). Introduction. Handbook of Conflict Management Research. (pp. xviii-xxxi) edited by Oluremi B. Ayoko, Neal M. Ashkanasy and Karen A. Jehn. Cheltenham, UK: Edward Elgar. doi: 10.4337/9781781006948.00005

  • Ashkanasy, Neal M. and Humphrey, Ronald H. (2014). Leadership and emotion: a multi-level perspective. The Oxford handbook of leadership and organizations. (pp. 783-804) edited by David Day. Oxford, United Kingdom: Oxford University Press.

  • Ashkanasy, Neal M. and Härtel, Charmine E. J. (2014). Positive and negative affective climate and culture: the good, the bad, and the ugly. The Oxford Handbook of Organizational Climate and Culture. (pp. 136-152) edited by Benjamin Schneider and Karen M. Barbera. New York, United States: Oxford University Press. doi: 10.1093/oxfordhb/9780199860715.013.0008

  • Jordan, Peter J., Troth, Ashlea C. and Ashkanasy, Neal M. (2013). Emotional intelligence and human frailty at work: can we be too emotionally intelligent?. Human Frailties: Wrong Turns on the Drive to Success. (pp. 151-164) edited by Ronald J. Burke, Suzy Fox and Cary L. Cooper. Farnham, Surrey, England: Gower Publishing.

  • Ashkanasy, Neal M. and Daus, Catherine S. (2013). Emotional labor across five levels of analysis: past, present, future. Emotional labor in the 21st Century: diverse perspectives on emotion regulation at work. (pp. 282-288) edited by Alicia A. Grandey, James M. Diefendorff and Deborah E. Rupp. Hove, East Sussex, United Kingdom: Routledge.

  • Michalak, Rebecca and Ashkanasy, Neal M. (2013). Emotions and deviance. Deviant and criminal behavior in the workplace. (pp. 19-49) edited by Steven M. Elias. New York , NY, United States: New York University Press.

  • Zerbe, Wilfred J., Ashkanasy, Neal M. and Haertel, Charmine E. J. (2013). Individual sources, dynamics, and expressions of emotion. Individual sources, dynamics, and expressions of emotion. (pp. 1-6) edited by Neal M. Ashkanasy, Wilfred J. Zerbe and Charmine E. J. Härtel. Bingley, United Kingdom: Emerald Group Publishing Limited. doi: 10.1108/S1746-9791(2013)0000009004

  • Ashforth, Blake E., Humphrey, Ronald H., Ashkanasy, Neal M., Daus, Catherine S., Gross, James J., Rafael, Anat and Wharton, Amy S. (2013). Reflections and Projections from Pioneers in Emotions Research. Emotional Labor in the 21st Century: Diverse Perspectives on Emotion Regulation at Work. (pp. 274-305) Abingdon, Oxon, United Kingdom: Taylor and Francis. doi: 10.4324/9780203100851

  • Peart, Frances M., Roan, Amanda and Ashkanasy, Neal M. (2013). The 'managed heart' of leaders: the role of emotional intelligence. Leadership as emotional labour: management and the managed heart. (pp. 106-128) edited by Marian Iszatt-White. London : New York: Routledge. doi: 10.4324/9780203098400

  • Ashkanasy, Neal M. (2013). The Australian enigma. Culture and Leadership Across the World: The Globe Book of In-Depth Studies of 25 Societies. (pp. 299-334) New York, USA: Routledge. doi: 10.4324/9780203936665

  • Edwards, Marissa S., Lawrence, Sandra A. and Ashkanasy, Neal M. (2013). The role of perceptions, appraisals and anticipated emotions in shaping reporting behavior in response to wrongdoing. Voice and Whistleblowing in Organizations: Overcoming Fear, Fostering Courage and Unleashing Candour. (pp. 254-277) edited by Ronald J. Burke and Cary L. Cooper. Cheltenham, Glos, United Kingdom: Edward Elgar. doi: 10.4337/9781781005927

  • Ashkanasy, Neal M., Paulsen, Neil and Tee, Eugene Y. J. (2012). Extending relational leadership theory: the role of affective process in shaping leader-follower relationships. Advancing relational leadership research: a dialogue among perspectives. (pp. 335-359) edited by Mary Uhl-Bien and Sonia M. Ospina. Charlotte, NC, United States: Information Age Publishing.

  • To, March L., Ashkanasy, Neal M. and Fisher, Cynthia D. (2012). Fostering creativity in health care: health care workers as agents of creativity. The innovation imperative in health care organisations : critical role of human resource management in the cost, quality and productivity equation. (pp. 79-97) edited by Peter Spurgeon, Ronald J. Burke and Cary L. Cooper. Cheltenham, U.K.: Edward Elgar Publishing. doi: 10.4337/9781849809849.00014

  • Kavanagh, Marie H. and Ashkanasy, Neal M. (2012). Individual values and organizational culture during a merger: immovable objects or shifting sands?. Handbook of research on mergers and acquisitions. (pp. 203-230) edited by Yaakov Weber. Cheltenham, United Kingdom: Edward Elgar.

  • Ashkanasy, Neal M., Hartel, Charmine E. J. and Zerbe, Wilfred J. (2012). Overview: experiencing and managing emotions in the workplace. Experiencing and Managing Emotions in the Workplace. (pp. 1-10) edited by Neal M. Ashkanasy, Charmine E. J. Hartel and Wilfred J. Zerbe. Bingley, United Kingdom: Emerald Group Publishing. doi: 10.1108/S1746-9791(2012)0000008005

  • Peart, Frances M., Roan, Amanda M. and Ashkanasy, Neal M. (2012). Trading in emotions: a closer examination of emotional labor. Experiencing and managing emotions in the workplace. (pp. 279-303) edited by Neal M. Ashkanasy, Charmine E.J. Härtel and Wilfred J. Zerbe. Bingley, United Kingdom: Emerald Group Publishing. doi: 10.1108/S1746-9791(2012)0000008015

  • Daus, Catherine S., Dasborough, Marie T., Jordan, Peter J. and Ashkanasy, Neal M. (2012). We are all mad in wonderland: an organizational culture framework for emotions and emotional intelligence research. Experiencing and managing emotions in the workplace. (pp. 375-399) edited by Neal M. Ashkanasy, Charmine E.J. Hartel and Wilfred J. Zerbe. Bingley, United Kingdom: Emerald Group Publishing. doi: 10.1108/S1746-9791(2012)0000008019

  • Ashkanasy, Neal M. and Humphrey, Ronald H. (2011). A multi-level view of leadership and emotions: Leading with emotional labor. Sage handbook of leadership. (pp. 365-379) edited by Alan Bryman, David Collinson, Keith Grint, Brad Jackson and Mary Uhl-Bien. London, UK: Sage Publications.

  • Hartel, Charmine E. J. and Ashkanasy, Neal M. (2011). Healthy human cultures as positive work environments. The Handbook of Organizational Culture and Climate. (pp. 85-100) edited by Neal M. Ashkanasy, Celeste P. M. Wilderom and Mark F. Peterson. Thousand Oaks, CA, USA: Sage Publications. doi: 10.4135/9781483307961.n6

  • Tee, Eugene Y. J. and Ashkanasy, Neal M. (2011). Integrative case study: Change and stress management at HIA. Organisational behaviour. (pp. 531-532) edited by Stephen P. Robbins, T. A. Judge, B. Millett and M. Boyle. French's Forrest, N.S.W., Australia: Pearson Australia.

  • Ashkanasy, N. M., Wilderom, C. P. M. and Peterson, M. F. (2011). Introduction to the Handbook of Organizational Culture and Climate. The Handbook of Organizational Culture and Climate. (pp. 3-10) edited by Neal M. Ashkanasy, Celeste P. M. Wilderom and Mark F. Peterson. Thousand Oaks, CA USA: Sage Publications. doi: 10.4135/9781483307961.n1

  • Ashkanasy, Neal M. (2011). Organizational dynamics and identity: Defining the new paradigm. The Handbook of Organizational Culture and Climate. (pp. 319-322) edited by Neal M. Ashkanasy, Celeste P. M. Wilderom and Mark F. Peterson. Thousand Oaks, CA, USA: Sage Publications. doi: 10.4135/9781483307961.n17

  • Härtel, Charmine E. J., Ashkanasy, Neal M. and Zerbe, Wilfred J. (2011). Overview: What have we learned? Ten years on. What have we learned? Ten years on. (pp. 1-12) edited by Charmine E. J. Härtel, Neal M. Ashkanasy and Wilfred J. Zerbe. Bingley, United Kingdom: Emerald Group Publishing. doi: 10.1108/S1746-9791(2011)0000007005

  • Ashkanasy, Neal M. and Zerbe, Wilfred J. (2010). A bounded emotionality perspective on interpersonal behavior in organizations. Emotions in Organizational Behavior. (pp. 183-185) Lawrence Erlbaum Associates. doi: 10.4324/9781410611895

  • Ashkanasy, Neal M. and Härtel, Charmine E.J. (2010). A bounded emotionality perspective on organizational change and culture. Emotions in Organizational Behavior. (pp. 355-358) Lawrence Erlbaum Associates. doi: 10.4324/9781410611895

  • Härtel, Charmine E.J., Zerbe, Wilfred J. and Ashkanasy, Neal M. (2010). Organizational behavior: An emotions perspective. Emotions in Organizational Behavior. (pp. 1-8) Lawrence Erlbaum Associates. doi: 10.4324/9781410611895

  • Härtel, Charmine E.J., Ashkanasy, Neal M. and Zerbe, Wilfred J. (2010). What an emotions perspective of organizational behavior offers. Emotions in Organizational Behavior. (pp. 359-367) Lawrence Erlbaum Associates. doi: 10.4324/9781410611895

  • Li, Yan, Ashkanasy, Neal M. and Alhstrom, David (2010). Complexity theory and affect structure: a dynamic approach to modeling emotional changes in organizations. Emotions and organizational dynamism. (pp. 139-165) edited by Wilfred J. Zerbe, Charmine E. J. Härtel and Neal M Ashkanasy. Bingle, United Kingdom: Emerald Group Publishing. doi: 10.1108/S1746-9791(2010)0000006010

  • To, March L., Ashkanasy, Neal M., Fisher, Cynthia D. and Rowe, Patricicia A. (2010). Creativity as mood regulation. Emotions and organizational dynamism. (pp. 279-307) edited by Wilfred J. Zerbe, Charmine E. J. Härtel and Neal M. Ashkanasy. Bingley. United Kingdom: Emerald Group Publishing. doi: 10.1108/S1746-9791(2010)0000006015

  • Zerbe, Wilfred J., Hartel, Charmine E. J. and Ashkanasy, Neal M. (2010). Overview. Emotions and organizational domain. (pp. xvii-xxii) edited by Wilfred J. Zerbe, Charmine E. J. Hartel and Neal M. Ashkanasy. Bingley, United Kingdom: Emerald Group Publishing. doi: 10.1108/S1746-9791(2010)0000006004

  • Edwards, Marissa, Ashkanasy, Neal M. and Gardner, John (2009). Deciding to speak up or to remain silent following observed wrongdoing: The role of discrete emotions and climate of silence. Voice and Silence in Organizations. (pp. 83-109) edited by J. Greenberg and M. Edwards. Bingley, United Kingdom: Emerald Group Publishing.

  • Ashkanasy, Neal M., Dasborough, Marie T. and Ascough, Kaylene W. (2009). Developing leaders: Teaching about emotional intelligence and training in emotional skills. The SAGE Handbook of Management Learning, Education and Development. (pp. 161-184) SAGE Publications Inc.. doi: 10.4135/9780857021038.n9

  • Ashkanasy, Neal M., Dasborough, Marie T. and Ascough, Kaylene W. (2009). Developing leaders: Teaching about emotional intelligence and training in emotional skills. The SAGE Handbook of Management Learning, Education and Development. (pp. 161-185) edited by S. J. Armstrong and C. V. Fukami. London, U.K.: SAGE Publications Ltd.

  • Härtel, Charmine E.J., Ashkanasy, Neal M. and Zerbe, Wilfred J. (2009). Overview. Emotions in groups, organizations and cultures. (pp. xvii-xxv) edited by Charmine E. J. Härtel, Neal M. Ashkanasy and Wilfred J. Zerbe. Bingley, United Kingdom: Emerald Group Publishing. doi: 10.1108/S1746-9791(2009)0000005002

  • Ashkanasy, N. M. (2009). Thick or thin? A fundamental question in organizational behavior. Multi-Level Issues in Organizational Behavior and Leadership. (pp. 61-67) edited by Yammarino, F. J. and Dansereau, F.. Bingley, UK: JAI Press, Emerald Group Publishing.

  • Ashkanasy, Neal M. and Tse, Herman H.M. (2008). The role of affect in vertical and lateral exchange relationships in teams. Research Companion to Emotion in Organizations. (pp. 499-511) Edward Elgar Publishing. doi: 10.4337/9781848443778.00043

  • Ashkanasy, N. M. and Jordan, P. J. (2008). A multi-level view of leadership and emotion. Affect and Emotion: New Directions in Management Theory and Research. (pp. 17-39) edited by Ronald H. Humphrey. Charlotte, NC: Information Age Publishing.

  • Ashton-James, Claire E. and Ashkanasy, Neal M. (2008). Affective events theory: a strategic perspective. Emotions, ethics, and decision-making. (pp. 1-34) edited by Wilfred J. Zerbe, Charmine E.J. Härtel and Neal M. Ashkanasy. Bingley, United Kingdom: Emerald Group Publishing. doi: 10.1016/S1746-9791(08)04001-7

  • Jordan, Peter J., Ashkanasy, Neal M. and Daus, Catherine S. (2008). Emotional intelligence: Rhetoric or reality?. The Oxford handbook of personnel psychology. (pp. 37-58) edited by Susan Cartwright and Cary L. Cooper. Oxford, UK: Oxford University Press. doi: 10.1093/oxfordhb/9780199234738.003.0003

  • Edwards, M. and Ashkanasy, N. M. (2008). Integrative case study: Diagnosing Queensland health. Organisational Behaviour. (pp. 290-292) edited by S. P. Robbins, T. A. Judge, B. Millett and T. Waters-Marsh. Frenchs Forest, N.S.W.: Pearson Education Australia.

  • Ashkanasy, Neal M. and Cooper, Cary L. (2008). Introduction to the Companion. Research companion to emotion in organizations. (pp. 1-16) edited by Neal Ashkanasy and Cary L. Cooper. Cheltenham, United Kingdom: Edward Elgar Publishing.

  • Ashkanasy, Neal M. (2008). Organizational climate. International encyclopedia of organization studies. (pp. 1028-1030) edited by Stewart R. Clegg and James R. Bailey. Thousand Oaks, California, U.S.A.: Sage Publications.

  • Zerbe, Wilfred J., Härtel, Charmine E.J. and Ashkanasy, Neal M. (2008). Overview: Emotions, ethics and decision-making. Emotions, ethics, and decision-making. (pp. xv-xxiv) edited by Wilfred J. Zerbe, Charmine E.J. Härtel and Neal M. Ashkanasy. Bingley, United Kingdom: Emerald Group Publishing/JAI Press. doi: 10.1016/S1746-9791(08)04017-0

  • Tse, H. H. M. and Ashkanasy, N. M. (2008). The role of affect in vertical and lateral exchange relationships in teams. Research Companion to Emotions in Organizations. (pp. 499-512) edited by Ashkanasy, N. M. and Cooper, C. L.. Cheltenham, UK: Edward Elgar Publishing.

  • Jordan, Peter J., Ashkanasy, Neal M. and Ascough, Kaylene W. (2007). Emotional intelligence in organizational behavior and industrial-organizational psychology. The science of emotional intelligence: knowns and unknowns. (pp. 356-375) edited by Gerald Matthews, Moshe Zeidner and Richard D. Roberts. Oxford, United Kingdom: Oxford University Press. doi: 10.1093/acprof:oso/9780195181890.003.0014

  • Hartel, Charmine E.J., Ashkanasy, Neal M. and Zerbe, Wilfred J. (2007). Overview: Functionality, intentionality and morality. Functionality, Intentionality and Morality. (pp. xiii-xxi) edited by Charmine E.J. Härtel, Neal M. Ashkanasy and Wilfred J. Zerbe. Bingley, United Kingdom: Emerald Group Publishing. doi: 10.1016/S1746-9791(07)03015-5

  • Ashkanasy, Neal M. and Ashton-James, Claire E. (2007). Positive emotion in organizations: A multi-level framework. Positive Organisational Behaviour. (pp. 57-73) edited by Debra Nelson and Cary L. Cooper. London: Sage Publications. doi: 10.4135/9781446212752.n5

  • Ashkanasy, N. M. (2007). The Australian enigma. Culture and leadership across the world: The GLOBE book of in-depth studies of 25 societies. (pp. 299-333) edited by J. S. Chhokar, F. C. Brodbeck and R. J. House. New Jersey, United States: Lawrence Earlbaum Associates.

  • Ashkanasy, Neal M. and Kasper-Fuehrer, Eva C. (2007). Virtual organizations. International encyclopedia of organization studies. (pp. 1620-1622) edited by Stewart R. Clegg and James R. Bailey. Thousand Oaks, California, U.S.A.: Sage Publications.

  • Jordan, P. J. and Ashkanasy, N. M. (2006). Emotional Intelligence, emotional Self-Awareness, and Team Effectiveness. Linking Emotional Intelligence and Performance at Work: Current Research Evidence with Individuals and Groups. (pp. 145-163) edited by V. U. Druskat, F. Sala and G. Mount. Mahwah, New Jersey: Lawrence Erlbaum Associates. doi: 10.4324/9780203763896

  • Jordan, P. J., Ashton-James, C. E. and Ashkanasy, N. M. (2006). Evaluating the claims: Emotional intelligence in the workplace. A critique of emotional intelligence: what are the problems and how can they be fixed?. (pp. 189-210) edited by Kevin R. Murphy. Mahwah, New Jersey: Lawrence Erlbaum Associates. doi: 10.4324/9781315820927

  • Zerbe, Wilfred J., Ashkanasy, Neal M. and Härtel, Charmine E.J. (2006). Overview: Individual and organizational perspectives on emotion management and display. Individual and organizational perspectives on emotion management and display. (pp. xv-xxii) edited by Wilfred J. Zerbe, Neal M. Ashkanasy and Charmine E.J. Härtel. Bingley, United Kingdom: Emerald Group Publishing. doi: 10.1016/S1746-9791(06)02015-3

  • Ashkanasy, N. M., Zerbe, W. J. and Hartel, C. E. J. (2005). A bounded emotionality perspective on the individual in the organization. Emotions in Organizational Behavior. (pp. 113-115) edited by C.E. J. Hartel, W. J. Zerbe and N. M. Ashkanasy. Mahwah, New Jersey: Lawrence Erlbaum Associates. doi: 10.4324/9781410611895

  • Weiss, H. M., Ashkanasy, N. M. and Beal, D. J. (2005). Attentional and regulatory mechanisms of momentary work motivation and performance. Social motivation: Conscious and unconscious processes. (pp. 314-331) edited by J. P. Forgus, K. D. Williams and S. M. Laham. Cambndge, United Kingdom: Cambridge University Press. doi: 10.1017/CBO9780511735066.019

  • Ashkanasy, Neal M. and Ashton-James, Claire E. (2005). Emotion in organizations: A neglected topic in I/O psychology, But with a bright future. International Review of Industrial and Organizational Psychology. (pp. 221-268) edited by Gerard P. Hodgkinson and J. Kevin Ford. West Sussex, England: John Wiley and Sons Ltd. doi: 10.1002/0470029307.ch6

  • Ashkanasy, Neal M. and Ashton-James, Claire E. (2005). Emotion in organizations: a neglected topic in I/O psychology, but with a bright future. International review of industrial and organizational psychology. (pp. 221-268) edited by Gerard P. Hodgkinson and J. Kevin Ford. Milton, Qld, Australia: Wiley.

  • Dasborough, Marie T. and Ashkanasy, Neal M. (2005). Follower emotional reactions to authentic and inauthentic leadership influence. Authentic Leadership Theory and Practice: Origins, Effects and Development. (pp. 281-300) edited by William. L. Gardner, Bruce J. Avolio and Fred O. Walumbwa. Oxford, England: Elsevier JAI.

  • Hartel, Charmine E. J., Zerbe, Wilfred J. and Ashkanasy, Neal M. (2005). Organizational behaviour: An emotions perspective. Emotions in organizational behavior. (pp. 1-10) edited by Charmine Hartel, Neal M. Ashkanasy and Wilfred Zerbe. Mahwah, New Jersey: Lawrence Erlbaum Associates.

  • Ashkanasy, Neal M., Zerbe, Wilfred J. and Hartel, Charmine E. J. (2005). Overview: The effect of affect in organizational settings. The effect of affect in organizational settings. (pp. xiii-xix) edited by Neal M. Ashkanasy, Wilfred J. Zerbe and Charmine E. J. Härtel. Bingley, United Kingdom: Emerald Group Publishing. doi: 10.1016/S1746-9791(05)01113-2

  • Härtel, Charmine E. J.,, Zerbe, Wilfred J., and Ashkanasy, Neal M. (2005). Preface. Emotions in Organizational Behavior. (pp. xv-xvii) Mahwah, NJ: Lawrence Erlbaum Associates, Inc..

  • Tse, Herman H.M., Dasborough, Marie T. and Ashkanasy, Neal M. (2005). The role of affect, fairness, and social perception in team member exchange. The effect of affect in organizational settings. (pp. 143-171) edited by Neal M. Ashkanasy, Wilfred J. Zerbe and Charmine E. J. Härtel. Bingley, United Kingdom: Emerald Group Publishing. doi: 10.1016/S1746-9791(05)01107-7

  • Hartel, C. E. J., Zerbe, W. J. and Ashkanasy, N. M. (2005). What an emotions perspective of organizational behavior offers. Emotions in organizational behavior. (pp. 359-368) edited by C. Hartel, W. Zerbe and N. Ashkanasy. Mahwah, New Jersey: Lawrence Erlbaum Associates.

  • Ashton-James, Claire E. and Ashkanasy, Neal M. (2005). What lies beneath? A process analysis of affective events theory. The effect of affect in organizational settings. (pp. 23-46) edited by Neal M. Ashkanasy, Wilfred J. Zerbe and Charmine E. J. Härtel. Bingley, United Kingdom: Emerald Group Publishing. doi: 10.1016/S1746-9791(05)01102-8

  • Ashkanasy, N. M. and Dasborough, M. T. (2004). Building healthy organizations: Managing the emotional aspects of workplace culture. The Power of Culture: Driving Today's Organisations. (pp. 97-124) edited by C. Barker and R. Coy. North Ryde, NSW: McGraw-Hill.

  • Dasborough, M. T. and Ashkanasy, N. M. (2004). Follower attributions of leader manipulative and sincere intentionality: A laboratory test of determinants and affective covariates. Attribution Theory in the Organizational Sciences. (pp. 203-224) edited by M. J. Martinko. USA: Information Age Publishing Inc.

  • Ashkanasy, Neal M., Gupta, Vipin, Mayfield, Melinda S. and Trevor-Roberts, Edwin (2004). Future orientation. Culture, Leadership and Organizations: The GLOBE Study of 62 Societies. (pp. 282-342) edited by R. J. House, P. J. Hanges, M. Javidan, P. W. Dorfman and V. Gupta. Thousand Oaks, CA, USA: Sage Publications.

  • Kavanagh, M. H. and Ashkanasy, N. M. (2004). Management Approaches to Merger Evoked Cultural Change and Acculturation Outcomes. Advances in Mergers and Acquisitions. (pp. 1-33) edited by C. L. Cooper and S. Finkelstein. Oxford, UK: Elsevier Ltd. doi: 10.1016/S1479-361X(04)03001-7

  • Ashkanasy, Neal M., Ashton-James, C. E. and Jordan, Peter J. (2004). Performance impacts of appraisal and coping with stress in workplace settings: The role of affect and emotional intelligence. Emotional and Physiological Processes and Positive Intervention Strategies. (pp. 1-43) edited by Pamela L. Perrewe and Daniel C. Ganster. Amsterdam, The Netherlands: Elsevier Science. doi: 10.1016/S1479-3555(03)03001-4

  • Ashkanasy, N. M., Trevor-Roberts, E. and Kennedy, J. (2004). The Egalitarian Leader: Leadership in Australia and New Zealand. Leading in High Growth Asia: Managing Relationship for Teamwork and Change. (pp. 231-252) edited by Dean Tjosvold and Kwok Leung. River Edge, NJ: World Scientific Publishing Co. doi: 10.1142/9789812562135_0010

  • Ashkanasy, N. M. (2003). Emotions at multiple levels: An integration. Multi-level issues in organizational behavior and strategy. (pp. 71-81) edited by F. Dansereau and F. J. Yammarino. Amsterdam: Elsevier Science.

  • Ashkanasy, Neal M. (2003). Emotions in organizations: A multi-level perspective. Multi-level issues in organizational behavior and strategy. (pp. 9-54) edited by Fred Dansereau and Francis J. Yammarino. Amsterdam, The Netherlands: Elsevier /JAI Press. doi: 10.1016/S1475-9144(03)02002-2

  • Ashkanasy, N. M. (2003). The case for organizational culture. Debating organisation: Point/counterpoint in organisation studies. (pp. 300-311) edited by Robert Westwood and Stewart Clegg. Oxford, UK: Blackwell Publishing.

  • Sinclair, M., Ashkanasy, N. M., Chattopadhyay, P. and Boyle, M. V. (2002). Determinants of intuitive decision making in management: The moderating role of affect. Managing Emotions in the Workplace. (pp. 143-163) edited by N. M. Ashkanasy, W. Zerbe and C. E. J. Hartel. Armonk, NY: M.E. Sharpe. doi: 10.4324/9781315290812-19

  • Zerbe, Wilfred, Hartel, Charmine E. J. and Ashkanasy, Neal M. (2002). Emotional labor and the design of work. Managing emotions in the workplace. (pp. 276-284) edited by N. M. Ashkanasy, W. J. Zerbe and C. E.J. Hartel. Armonk, NY: M.E. Sharpe. doi: 10.4324/9781315290812-27

  • Ashkanasy, N. M., Zerbe, W. J. and Hartel, C. E. J. (2002). Managing emotions in a changing workplace. Managing Emotions in the Workplace. (pp. 3-22) edited by N. M. Ashkanasy, W. Zerbe and C. .J. Hartel. Armonk, NY: M.E. Sharpe. doi: 10.4324/9781315290812-8

  • Ashkanasy, N. M. and Hartel, C. E. J. (2002). Managing emotions in decision making. Managing Emotions in the Workplace. (pp. 212-215) edited by N. M. Ashkanasy, W. J. Zerbe and C.E.J. Hartel. Armonk, NY: M.E. Sharpe. doi: 10.4324/9781315290812-22

  • Hartel, C. E. J. and Ashkanasy, N. M. (2002). Managing emotions in workplace relationships. Managing Emotions in the Workplace. (pp. 135-139) edited by N. M. Ashkanasy, W. Zerbe and C. E. J. Hartel. Armonk, NY: M. E. Sharpe. doi: 10.4324/9781315290812-17

  • Ashkanasy, N. M. and Jackson, C. R. A. (2002). Organizational culture and climate. Handbook of Industrial, Work and Organisation Psychology. (pp. 398-415) edited by N.Anderson, D. S.Ones, H. K. Sinangil and C. Viswesviran. London,UK: Sage.

  • Ashkanasy, Neal M., Zerbe, Wilfred J. and Härtel, Charmine E. J. (2002). Preface. Managing emotions in a changing workplace. (pp. xv-xvii) edited by Neal M. Ashkanasy, Wilfred J. Zerbe and Charmine E.J. Härtel. Armonk, New York: M.E Sharpe.

  • Ashkanasy, N. M., Hartel, C. and Zerbe, W. (2002). What are the management tools that come out of this?. Managing emotions in the workplace. (pp. 285-296) edited by Neal M. Ashkanasy, Wilfred J. Zerbe and Charmine E.J. Härtel. Armonk, NY: M.E. Sharpe. doi: 10.4324/9781315290812-28

  • Pyatt, R., Ashkanasy, N. M., Tamaschke, R. H. U. and Grigg, T. J. (2001). Transitions and traditions in Chinese family businesses: Evidence from Hong Kong and Thailand. Advances in human resource management in Asia. (pp. 80-104) edited by J. B. Kidd, X. Li and F-J. Richter. Basingstoke, UK: Palgrave Publications.

  • Ashkanasy, N. M., Hartel, C. E. and Zerbe, W. (2000). Commentary: Emerging research agendas. Emotions in the workplace: Research, theory, and practice. (pp. 272-274) Westport, Connecticut: Quorom Books.

  • Zerbe, W., Hartel, C. E. and Ashkanasy, N. M. (2000). Commentary: The nature of emotions in organizations. Emotions in the workplace: Research, theory, and practice. (pp. 63-68) edited by Neal M. Ashkanasy, Charmine E. J. Hartel and Wilfred J. Zerbe. Westport, Connecticut: Quorom Books.

  • Ashkanasy, N. M., Hartel, Charmine E. J. and Zerbe, W.J. (2000). Emotions in the workplace: Research, theory, and practice. Emotions in the workplace : Research, theory, and practice. (pp. 3-18) edited by N.M. Ashkanasy, C.e. J. Hartel and W. J. Zerbe. Westport, Connecticut: Quorum Books.

  • Ashkanasy, N. M., Wilderom, C. P. M. and Peterson, M. F. (2000). Introduction. Handbook of Organizational Culture and Climate. (pp. 1-18) edited by Ashkanasy, N. M., Wilderom, C. P. M. and Peterson, M. F.. Thousand Oaks, CA: Sage Publications, Inc.

  • Ashkanasy, N. M. (2000). Preface and Acknowledgments. Handbook of Organizational Culture & Climate. (pp. xxxi-xxxiii) edited by Ashkanasy, N. M., Wilderom, C. P. M. and Peterson, M. F.. Thousand Oaks, CA: Sage Publications, Inc.

  • Ashkanasy, N. M., Broadfood, L. E. and Falkus, S. (2000). Questionnaire Measures or Organizational Culture. Handbook of Organizational Culture and Climate. (pp. 131-145) edited by N. Ashkanasy, C. P. M. Wilderom and M. F. Peterson. Thousand Oaks, CA: Sage Publications, Inc..

  • Ashkanasy, N. M. and Tse, B. (2000). Transformational leadership as management of emotion: A conceptual review. Emotions in the Workplace: Research, Theory and Practice. (pp. 221-235) edited by N. Ashkanasy, C. Hartel and W. Zerbe. Westport, Connecticut: Quorom Books.

  • House, R. J., Hanges, P. J., Ruiz-Quintanilla, S. A., Dorfman, P. W., Falkus, S. A. and Ashkanasy, N. M. (1999). Cultural influences on leadership and organizations: Project Globe. Advances in Global Leadership. (pp. 171-233) edited by W. H. Mobley, M. J. Gessner and V. Arnold. Bingley, UK: Emerald Group Publishing Ltd.

  • Ashkanasy, N. M. and Broadfoot, L. E. (1999). Researching organisational culture in Australia within the global context. Motivation for work. (pp. 93-116) edited by Mark A. Griffin. Melbourne: The Aust. Psychological Society.

Journal Article

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Other Outputs

Grants (Administered at UQ)

PhD and MPhil Supervision

Current Supervision

  • Doctor Philosophy — Principal Advisor

    Other advisors:

  • Doctor Philosophy — Principal Advisor

  • Doctor Philosophy — Principal Advisor

    Other advisors:

  • Doctor Philosophy — Principal Advisor

  • Doctor Philosophy — Principal Advisor

    Other advisors:

  • Doctor Philosophy — Associate Advisor

Completed Supervision