The University of Queensland

Handbook of Teaching and Learning in Tourism

Pierre Benckendorff and Anita Zehrer eds. (2017). Handbook of Teaching and Learning in Tourism. Cheltenham, United Kingdom: Edward Elgar Publishing. doi: 10.4337/9781784714802

Education for Sustainability in Tourism: A Handbook of Processes, Resources, and Strategies

Moscardo, Gianna and Benckendorff, Pierre eds. (2015). Education for Sustainability in Tourism: A Handbook of Processes, Resources, and Strategies. 1 ed. CSR, Sustainability, Ethics & Governance, Heidelberg: Springer-Verlag. doi: 10.1007/978-3-662-47470-9

Tourism Information Technology

Benckendorff, Pierre, Sheldon, Pauline and Fesenmaier, Daniel (2014). Tourism Information Technology. 2nd ed. Wallingford, Oxford, UK: CAB International.

International cases in sustainable travel & tourism

Pierre Benckendorff and Dagmar Lund-Durlacher eds. (2013). International cases in sustainable travel & tourism. Oxford, United Kingdom: Goodfellow Publishers.

Tourist shopping villages: Forms and functions

Murphy, Laurie, Moscardo, Gianna, Benckendorff, Pierre and Pearce, Philip (2011). Tourist shopping villages: Forms and functions. New York, United States: Routledge. doi: 10.4324/9780203834824

Tourism and Generation Y

Pierre Benckendorff, Gianna Moscardo and Donna Pendergast eds. (2010). Tourism and Generation Y. Oxfordshire, United Kingdom: CAB International.

Tourism and generation Y

Benckendorff, Pierre, Moscardo, Gianna and Pendergast, Donna (2009). Tourism and generation Y. CABI Publishing.

Forces shaping the future of Australian tourist attractions : Trends and challenges leading up to 2020

Benckendorff, Pierre (2004). Forces shaping the future of Australian tourist attractions : Trends and challenges leading up to 2020. Townsvile, Australia: James Cook University, School of Business.

Planning systems in Australian tourist attractions : A qualitative study of attraction operators

Benckendorff, Pierre (2004). Planning systems in Australian tourist attractions : A qualitative study of attraction operators. Townsville, Australia: James Cook University, School of Business.

Marketing on the internet: A guide for tourist attractions

Benckendorff, Pierre (2001). Marketing on the internet: A guide for tourist attractions. Townsville, Australia: James Cook University, School of Business.

Planning for the future: A study of Australian tourist attractions : Summary report

Benckendorff, Pierre J. (2001). Planning for the future: A study of Australian tourist attractions : Summary report. Townsville, Australia: James Cook University, School of Business.

Learning from part-time employment: reflections from Australia

Blackman, Anna and Benckendorff, Pierre (2017). Learning from part-time employment: reflections from Australia. Handbook of Teaching and Learning in Tourism. (pp. 218-230) edited by Pierre Benckendorff and Anita Zehrer. Cheltenham, United Kingdom: Edward Elgar Publishing. doi: 10.4337/9781784714802.00024

Preface

Benckendorff, Pierre and Zehrer, Anita (2017). Preface. Handbook of teaching and learning in tourism. (pp. xxix-xxx) edited by Pierre Benckendorff and Anita Zehrer. Cheltenham, United Kingdom: Edward Elgar Publishing.

Standards, benchmarks and assurance of learning

Airey, David and Benckendorff, Pierre (2017). Standards, benchmarks and assurance of learning. Handbook of Teaching and Learning in Tourism. (pp. 521-536) edited by Pierre Benckendorff and Anita Zehrer. Cheltenham, Unite Kingdom: Edward Elgar Publishing. doi: 10.4337/9781784714802.00048

The future of teaching and learning in tourism

Benckendorff, Pierre and Zehrer, Anita (2017). The future of teaching and learning in tourism. Handbook of Teaching and Learning in Tourism. (pp. 609-626) edited by Pierre Benckendorff and Anita Zehrer. Cheltenham, United Kingdom: Edward Elgar Publishing. doi: 10.4337/9781784714802.00055

The future of teaching and learning in tourism

Benckendorff, Pierre and Zehrer, Anita (2017). The future of teaching and learning in tourism. Handbook of teaching and learning in tourism. (pp. 609-625) edited by Pierre Benckendorff and Anita Zehrer. Cheltanham, United Kingdom: Edward Elgar Publishing. doi: 10.4337/9781784714802.00055

Well-being benefits from mindful experiences

Chen, Lynn I-Ling, Scott, Noel and Benckendorff, Pierre (2017). Well-being benefits from mindful experiences. Visitor experience design. (pp. 175-188) edited by Noel Scott, Jun Gao and Jianyu Ma. Boston, MA, United States: CAB International.

Education for sustainability futures

Benckendorff, Pierre and Moscardo, Gianna (2015). Education for sustainability futures. Education for sustainability in tourism. (pp. 271-283) edited by Moscardo, Gianna and Benckendorff, Pierre. Heidelberg, New York, Dordrecht, London: Springer Berlin Heidelberg. doi: 10.1007/978-3-662-47470-9_17

Generation Y and the curriculum space

Benckendorff, Pierre and Moscardo, Gianna (2015). Generation Y and the curriculum space. The Routledge Handbook of Tourism and Hospitality Education. (pp. 422-439) edited by Dianne Dredge, David Airey and Michael Gross. Oxon, U. K.: Routledge (Taylor & Francis).

The philosophical practitioner and the curriculum space

Dredge, Dianne, Benckendorff, Pierre, Day, Michele, Gross, Michael J., Walo, Maree, Weeks, Paul and Whitelaw, Paul A. (2015). The philosophical practitioner and the curriculum space. The Routledge Handbook of Tourism and Hospitality Education. (pp. 55-72) edited by Dianne Dredge, David Airey and Michael J. Gross. New York, NY United States: Routledge. doi: 10.4324/9780203763308-16

Attraction, tourism

Benckendorff, Pierre (2014). Attraction, tourism. Encyclopedia of Tourism. (pp. 1-4) Cham, Switzerland: Springer International Publishing. doi: 10.1007/978-3-319-01669-6_12-1

Benchmarking, usable knowledge and tourist attractions

Pearce, Philip and Benckendorff, Pierre (2013). Benchmarking, usable knowledge and tourist attractions. Knowledge sharing and quality assurance in hospitality and tourism. (pp. 29-52) edited by Noel Scott and Eric Laws. New York, NY, United States: Routledge. doi: 10.4324/9780203051818

Generational cohorts and ecotourism

Benckendorff, Pierre and Moscardo, Gianna (2013). Generational cohorts and ecotourism. International handbook on ecotourism. (pp. 135-154) edited by Roy Ballantyne and Jan Packer. Cheltenham, United Kingdom: Edward Elgar.

Understanding tourist shopping village experiences on the margins

Murphy, Laurie, Moscardo, Gianna and Benckendorff, Pierre (2013). Understanding tourist shopping village experiences on the margins. Tourism and Souvenirs: Glocal Perspectives from the Margins. (pp. 132-146) edited by Jenny Cave, Lee Jolliffe and Tom Baum. Bristol, United Kingdom: Channel View Publications.

Quality of life and travel motivations: integrating the two concepts in the Grevillea Model

Dolnicar, Sara, Lazarevski, Katie and Yanamandram, Venkat (2012). Quality of life and travel motivations: integrating the two concepts in the Grevillea Model. Handbook of Tourism and Quality-of-Life Research: Enhancing the Lives of Tourists and Residents of Host Communities. (pp. 293-308) edited by Muzaffer Uysal, Richard R. Perdue and M. Joseph Sirgy. Dordrecht, Netherlands: Springer. doi: 10.1007/978-94-007-2288-0

The psychology of events

Benckendorff, Pierre and Pearce, Philip L. (2012). The psychology of events. The Routledge handbook of events. (pp. 165-185) edited by Stephen J. Page and Joanne Connell. Abingdon, Oxon, U.K.: Routledge. doi: 10.4324/9780203803936.ch11

Tourism and quality of life: How does tourism measure up?

Liburd, Janne J., Benckendorff, Pierre and Carlsen, Jack (2012). Tourism and quality of life: How does tourism measure up?. Handbook of tourism and quality-of-life research: Enhancing the lives of tourists and residents of host communities. (pp. 105-132) edited by Muzaffer Uysal, Richard R. Perdue and M. Joseph Sirgy. New York, United States: Springer. doi: 10.1007/978-94-007-2288-0_7

Generation Y and travel futures

Moscardo, Gianna, Murphy, Laurie and Benckendorff, Pierre (2011). Generation Y and travel futures. Tourism and demography. (pp. 87-100) edited by Ian Yeoman, Cathy H. C. Hsu, Karen A. Smith and Sandra Watson. Woodeaton, Oxford: Goodfellow Publishers.

Tourism management case study: Skyrail Rainforest Cableway

Benckendorff, Pierre (2011). Tourism management case study: Skyrail Rainforest Cableway. Contemporary Management. (pp. 481-486) edited by D. Waddell, J.M. George and G.R. Jones. Australia: McGraw-Hill Australia.

Mythbusting: Generation Y and travel

Moscardo, Gianna and Benckendorff, Pierre (2010). Mythbusting: Generation Y and travel. Tourism and Generation Y. (pp. 16-26) edited by Pierre Benckendorff, Gianna Moscardo and Donna Pendergast. Oxfordshire, U.K.: CAB International. doi: 10.1079/9781845936013.0016

Understanding Generation-Y tourists: Managing the risk and change associated with a new emerging market

Benckendorff, Pierre and Moscardo, Gianna (2010). Understanding Generation-Y tourists: Managing the risk and change associated with a new emerging market. Tourism and Generation Y. (pp. 38-46) edited by Pierre Benckendorff, Gianna Moscardo and Donna Pendergast. Oxfordshire, U.K.: CAB International. doi: 10.1079/9781845936013.0038

Tourist shopping villages: Exploring success and failure

Murphy, Laurie, Moscardo, Gianna, Benckendorff, Pierre and Pearce, Philip (2008). Tourist shopping villages: Exploring success and failure. Tourism management: Analysis, behaviour and strategy. (pp. 405-423) edited by Arch G. Woodside and Drew Martin. Wallingford, UK ; Cambridge, MA: CAB International. doi: 10.1079/9781845933234.0405

Attractions megatrends

Benckendorff, Pierre (2006). Attractions megatrends. Tourism business frontiers: Consumers, products and industry. (pp. 200-210) edited by Dimitrios Buhalis and Carlos Costa. Amsterdam; Boston: Elsevier Butterworth-Heinemann. doi: 10.1016/b978-0-7506-6377-9.50029-8

Exploring the role of language proficiency and cultural adaptation in travel risk perception: a study of Asian working holiday makers in Australia

Nagai, Hayato, Tkaczynski, Aaron and Benckendorff, Pierre J. (2020). Exploring the role of language proficiency and cultural adaptation in travel risk perception: a study of Asian working holiday makers in Australia. Journal of Vacation Marketing, 26 (2), 135676671988024-181. doi: 10.1177/1356766719880249

Linking learner factors, teaching context, and engagement patterns with MOOC learning outcomes

Deng, Ruiqi, Benckendorff, Pierre and Gannaway, Deanne (2020). Linking learner factors, teaching context, and engagement patterns with MOOC learning outcomes. Journal of Computer Assisted Learning doi: 10.1111/jcal.12437

Beyond cost–benefit analysis: resident emotions, appraisals and support toward tourism performing arts developments

Zheng, Danni, Ritchie, Brent W. and Benckendorff, Pierre J. (2020). Beyond cost–benefit analysis: resident emotions, appraisals and support toward tourism performing arts developments. Current Issues in Tourism, 1-17. doi: 10.1080/13683500.2020.1732881

Hospitality students’ acquisition of knowledge and skills through a virtual field trip experience

Patiar, A., Kensbock, S., Benckendorff, P., Robinson, R., Richardson, S., Wang, Y. and Lee, A. (2020). Hospitality students’ acquisition of knowledge and skills through a virtual field trip experience. Journal of Hospitality and Tourism Education, 1-15. doi: 10.1080/10963758.2020.1726768

Segmenting residents based on emotional reactions to tourism performing arts development

Zheng, Danni, Ritchie, Brent W. and Benckendorff, Pierre J. (2019). Segmenting residents based on emotional reactions to tourism performing arts development. Journal of Travel and Tourism Marketing, 36 (8), 877-887. doi: 10.1080/10548408.2019.1657052

The role of cognitive appraisal, emotion and commitment in affecting resident support toward tourism performing arts development

Zheng, Danni, Ritchie, Brent W., Benckendorff, Pierre J. and Bao, Jigang (2019). The role of cognitive appraisal, emotion and commitment in affecting resident support toward tourism performing arts development. Journal of Sustainable Tourism, 27 (11), 1-20. doi: 10.1080/09669582.2019.1662029

Learner engagement in MOOCs: Scale development and validation

Deng, Ruiqi, Benckendorff, Pierre and Gannaway, Deanne (2019). Learner engagement in MOOCs: Scale development and validation. British Journal of Educational Technology, 51 (1) bjet.12810, 245-262. doi: 10.1111/bjet.12810

Emotional responses toward Tourism Performing Arts Development: a comparison of urban and rural residents in China

Zheng, Danni, Ritchie, Brent W., Benckendorff, Pierre J. and Bao, Jigang (2019). Emotional responses toward Tourism Performing Arts Development: a comparison of urban and rural residents in China. Tourism Management, 70, 238-249. doi: 10.1016/j.tourman.2018.08.019

Progress and new directions for teaching and learning in MOOCs

Deng, Ruiqi, Benckendorff, Pierre and Gannaway, Deanne (2018). Progress and new directions for teaching and learning in MOOCs. Computers and Education, 129, 48-60. doi: 10.1016/j.compedu.2018.10.019

Australian Honours degrees: the last bastion of quality?

Backer, Elisa and Benckendorff, Pierre (2018). Australian Honours degrees: the last bastion of quality?. Journal of Hospitality and Tourism Management, 36, 49-56. doi: 10.1016/j.jhtm.2018.08.001

Differentiating Asian working holiday makers from traditional backpackers on the basis of accommodation preferences

Nagai, Hayato, Benckendorff, Pierre and Tkaczynski, Aaron (2018). Differentiating Asian working holiday makers from traditional backpackers on the basis of accommodation preferences. Journal of Hospitality and Tourism Management, 35, 66-74. doi: 10.1016/j.jhtm.2018.03.003

Research impact benchmarks for tourism, hospitality and events scholars in Australia and New Zealand

Benckendorff, Pierre and Shu, Mengya (Lavender) (2018). Research impact benchmarks for tourism, hospitality and events scholars in Australia and New Zealand. Journal of Hospitality and Tourism Management, 38, 184-190. doi: 10.1016/j.jhtm.2018.04.005

Online business simulations: authentic teamwork, learning outcomes, and satisfaction

Lohmann, Gui, Pratt, Marlene A., Benckendorff, Pierre, Strickland, Paul, Reynolds, Paul and Whitelaw, Paul A. (2018). Online business simulations: authentic teamwork, learning outcomes, and satisfaction. Higher Education, 77 (3), 1-18. doi: 10.1007/s10734-018-0282-x

Lack of progress in tourist information search research: a critique of citation behaviour and knowledge development

Zarezadeh, Zohreh (Zara), Benckendorff, Pierre and Gretzel, Ulrike (2018). Lack of progress in tourist information search research: a critique of citation behaviour and knowledge development. Current Issues in Tourism, 22 (19), 1-15. doi: 10.1080/13683500.2018.1459511

Exploring the motivations of Asian working holiday makers travelling to Australia

Nagai, Hayato, Benckendorff, Pierre and Tkaczynski, Aaron (2018). Exploring the motivations of Asian working holiday makers travelling to Australia. Tourism Studies, 18, 43-53.

A contemporary review of research methods adopted to understand students’ and instructors’ use of Massive Open Online Courses (MOOCs)

Deng, Ruiqi and Benckendorff, Pierre (2017). A contemporary review of research methods adopted to understand students’ and instructors’ use of Massive Open Online Courses (MOOCs). International Journal of Information and Education Technology, 7 (8), 601-607. doi: 10.18178/ijiet.2017.7.8.939

Bibliometric visualisation: an application in tourism crisis and disaster management research

Jiang, Yawei, Ritchie, Brent W. and Benckendorff, Pierre (2017). Bibliometric visualisation: an application in tourism crisis and disaster management research. Current Issues in Tourism, 22 (16), 1-33. doi: 10.1080/13683500.2017.1408574

Mindful tourist experiences: a Buddhist perspective

Chen, Lynn, Scott, Noel and Benckendorff, Pierre (2017). Mindful tourist experiences: a Buddhist perspective. Annals of Tourism Research, 63, 1-12. doi: 10.1016/j.annals.2017.01.013

Hospitality higher education quality: establishing standards in Australia

Gross, Michael J., Benckendorff, Pierre, Mair, Judith and Whitelaw, Paul A. (2017). Hospitality higher education quality: establishing standards in Australia. Journal of Hospitality and Tourism Management, 30, 4-14. doi: 10.1016/j.jhtm.2017.01.007

Trends and Issues in Tourism Education in Australia

Gao, Lihua, Benckendorff, Pierre and Scott, Noel (2015). Trends and Issues in Tourism Education in Australia. Tourism Tribune, 30 (9), 9-13. doi: 10.3969/j.issn.1002-5006.2015.09.001

Philip L. Pearce: foundation professor of tourism

Filep, Sebastian and Benckendorff, Pierre (2015). Philip L. Pearce: foundation professor of tourism. Anatolia: An International Journal of Tourism and Hospitality Research, 27 (2), 1-8. doi: 10.1080/13032917.2015.1058572

The Managerial Gaze: The Long Tail of Tourism Education and Research

Airey, David, Tribe, John, Benckendorff, Pierre and Xiao, Honggen (2015). The Managerial Gaze: The Long Tail of Tourism Education and Research. Journal of Travel Research, 54 (2), 139-151. doi: 10.1177/0047287514522877

Career and collaboration patterns in tourism research

Benckendorff, Pierre and Zehrer, Anita (2014). Career and collaboration patterns in tourism research. Current Issues in Tourism, 19 (14), 1-19. doi: 10.1080/13683500.2014.896320

A network analysis of tourism research

Benckendorff, Pierre and Zehrer, Anita (2013). A network analysis of tourism research. Annals of Tourism Research, 43, 121-149. doi: 10.1016/j.annals.2013.04.005

Determinants and perceived outcomes of tourism research collaboration

Zehrer, Anita and Benckendorff, Pierre (2013). Determinants and perceived outcomes of tourism research collaboration. Tourism Analysis, 18 (4), 355-370. doi: 10.3727/108354213X13736372325830

Drivers of change in tourism, hospitality and event management Education: an Australian perspectives

Dredge, Dianne, Benckendorff, Pierre, Day, Michele, Gross, Michael J., Walo, Maree, Weeks, Paul and Whitelaw, Paul A. (2013). Drivers of change in tourism, hospitality and event management Education: an Australian perspectives. Journal of Hospitality and Tourism Education, 25 (2), 89-102. doi: 10.1080/10963758.2013.805091

Students’ reflections on industry placement: comparing four undergraduate work integrated learning streams

Hughes, Karen, Mylonas, Aliisa and Benckendorff, Pierre (2013). Students’ reflections on industry placement: comparing four undergraduate work integrated learning streams. Asia-Pacific Journal of Cooperative Education, 14 (4), 265-279.

The philosophic practitioner and the curriculum space

Dredge, Dianne, Benckendorff, Pierre, Day, Michele, Gross, Michael J., Walo, Maree, Weeks, Paul and Whitelaw, Paul (2012). The philosophic practitioner and the curriculum space. Annals of Tourism Research, 39 (4), 2154-2176. doi: 10.1016/j.annals.2012.07.017

Travel and learning: A neglected tourism research area

Falk, John H., Ballantyne, Roy, Packer, Jan and Benckendorff, Pierre (2012). Travel and learning: A neglected tourism research area. Annals of Tourism Research, 39 (2), 908-927. doi: 10.1016/j.annals.2011.11.016

Environmental attitudes of Generation Y students: Foundations for sustainability education in tourism

Benckendorff, Pierre, Moscardo, Gianna and Murphy, Laurie (2012). Environmental attitudes of Generation Y students: Foundations for sustainability education in tourism. Journal of Teaching in Travel and Tourism, 12 (1), 44-69. doi: 10.1080/15313220.2012.650063

Evaluating tourist satisfaction with the retail experience in a typical tourist shopping village

Murphy, Laurie, Moscardo, Gianna, Benckendorff, Pierre and Pearce, Pierre (2011). Evaluating tourist satisfaction with the retail experience in a typical tourist shopping village. Journal of Retailing and Consumer Services, 18 (4), 302-310. doi: 10.1016/j.jretconser.2011.02.004

Introduction

Benckendorff, Pierre, Moscardo, Gianna and Pendergast, Donna (2009). Introduction. Tourism and Generation Y, ix-xvi.

The Student Experience: Applications to tourism and hospitality education

Ruhanen, Lisa, Scott, Noel, Benckendorff, Pierre and Roberts, Elizabeth (2009). The Student Experience: Applications to tourism and hospitality education. Journal of Hospitality and Tourism Management, 16 (1), 82-83. doi: 10.1375/jhtm.16.1.82

Deconstructing the student experience: A conceptual framework

Benckendorff, P. J, Ruhanen, L., and Scott , N. (2009). Deconstructing the student experience: A conceptual framework. Journal of Hospitality and Tourism Management, 16 (1), 84-91. doi: 10.1375/jhtm.16.1.84

Evaluating wikis as an assessment tool for developing collaboration and knowledge management skills

Benckendorff, Pierre (2009). Evaluating wikis as an assessment tool for developing collaboration and knowledge management skills. Journal of Hospitality and Tourism Management, 16 (1), 102-112. doi: 10.1375/jhtm.16.1.102

Exploring the future of tourism and quality of life

Benckendorff, Pierre, Edwards, Deborah, Jurowski, Claudia, Liburd, Janne J., Miller, Graham and Moscardo, Gianna (2009). Exploring the future of tourism and quality of life. Tourism and Hospitality Research, 9 (2), 171-183. doi: 10.1057/thr.2009.7

Themes and trends in Australian and New Zealand tourism research: A social network analysis of citations in two leading journals (1994-2007)

Benckendorff, Pierre (2009). Themes and trends in Australian and New Zealand tourism research: A social network analysis of citations in two leading journals (1994-2007). Journal of Hospitality and Tourism Management, 16 (1), 1-15. doi: 10.1375/jhtm.16.1.1

Envisioning sustainable tourism futures: An evaluation of the futures wheel method

Benckendorff, Pierre (2008). Envisioning sustainable tourism futures: An evaluation of the futures wheel method. Tourism and Hospitality Research, 8 (1), 25-36. doi: 10.1057/thr.2008.2

Exploring word of mouth influences on travel decisions: Friends and relatives vs. other travellers

Murphy, Laurie, Moscardo, Gianna and Benckendorff, Pierre (2007). Exploring word of mouth influences on travel decisions: Friends and relatives vs. other travellers. International Journal of Consumer Studies, 31 (5), 517-527. doi: 10.1111/j.1470-6431.2007.00608.x

Exploring word-of-mouth influences on travel decisions: friends and relatives vs. other travellers

Murphy, Laurie, Mascardo, Gianna and Benckendorff, Pierre (2007). Exploring word-of-mouth influences on travel decisions: friends and relatives vs. other travellers. International Journal of Consumer Studies, 31 (5), 517-527. doi: 10.1111/j.1470-6431.2007.00608.x

Using brand personality to differentiate regional tourism destinations

Murphy, L., Moscardo, G. and Benckendorff, P. (2007). Using brand personality to differentiate regional tourism destinations. Journal of Travel Research, 46 (1), 5-14. doi: 10.1177/0047287507302371

Destination brand personality: visitor perceptions of a regional tourism destination

Murphy, L., Benckendorff, P. and Moscardo, G. (2007). Destination brand personality: visitor perceptions of a regional tourism destination. Tourism Analysis, 12 (5/6), 419-432. doi: 10.3727/108354207783227948

Linking travel motivation, tourist self-image and destination brand personality

Murphy, Laurie, Benckendorff, Pierre and Moscardo, Gianna (2007). Linking travel motivation, tourist self-image and destination brand personality. Journal of Travel and Tourism Marketing, 22 (2), 45-59. doi: 10.1300/J073v22n02_04

An exploratory analysis of planning characteristics in Australian visitor attractions

Benckendorff, Pierre J. (2006). An exploratory analysis of planning characteristics in Australian visitor attractions. Asia Pacific Journal of Tourism Research, 11 (1), 43-63. doi: 10.1080/10941660500500683

An exploratory analysis of traveler preferences for airline website content

Benckendorff, Pierre (2006). An exploratory analysis of traveler preferences for airline website content. Information Technology and Tourism, 8 (3-4), 149-159. doi: 10.3727/109830506778690867

Benchmarking, usable knowledge and tourist attractions

Pearce, Philip and Benckendorff, Pierre (2006). Benchmarking, usable knowledge and tourist attractions. Journal of Quality Assurance in Hospitality and Tourism, 7 (1-2), 29-52. doi: 10.1300/J162v07n01_03

High tech versus high touch: Visitor responses to the use of technology in tourist attractions

Benckendorff, Pierre, Moscardo, Gianna and Murphy, Laurie (2005). High tech versus high touch: Visitor responses to the use of technology in tourist attractions. Tourism Recreation Research, 30 (3), 37-47. doi: 10.1080/02508281.2005.11081485

Australian tourist attractions: The links between organizational characteristics and planning

Benckendorff, Pierre J. and Pearce, Philip L. (2003). Australian tourist attractions: The links between organizational characteristics and planning. Journal of Travel Research, 42 (1), 24-35. doi: 10.1177/0047287503253948

Destination marketing on the Internet: A case study of Australian Regional Tourism Authorities

Benckendorff, Pierre J. and Black, Neil L. (2000). Destination marketing on the Internet: A case study of Australian Regional Tourism Authorities. Journal of Tourism Studies, 11 (2), 11-21.

Blended Tourism Experiencescape: A Conceptualisation of Live-Streaming Tourism

Deng, Zhiming, Benckendorff, Pierre and Wang, Jie (2019). Blended Tourism Experiencescape: A Conceptualisation of Live-Streaming Tourism. eTourism Conference (ENTER) - eTourism - Towards a Sustainable Digital Society, Nicosia Cyprus, 30 January - 1 February 2019. Cham, Switzerland: Springer. doi: 10.1007/978-3-030-05940-8_17

Understanding learning and teaching in MOOCs from the perspectives of students and instructors: A review of literature from 2014 to 2016

Deng, Ruiqi, Benckendorff, Pierre and Gannaway, Deanne (2017). Understanding learning and teaching in MOOCs from the perspectives of students and instructors: A review of literature from 2014 to 2016. 5th European MOOCs Stakeholders Summit, EMOOCs 2017, Madrid, Spain, 22-26 May 2017. Heidelberg, Germany: Springer Verlag. doi: 10.1007/978-3-319-59044-8_20

Enhancing student learning outcomes with simulation-based pedagogies

Benckendorff, Pierre, Lohmann, Gui, Pratt, Marlene, Reynolds, Paul, Strickland, Paul and Whitelaw, Paul (2015). Enhancing student learning outcomes with simulation-based pedagogies. Australasian Society for Computers in Learning and Tertiary Education (ascilite), Perth, WA, Australia, 29 November - 2 December 2015. Perth, WA, Australia: Australasian Society for Computers in Learning in Tertiary Education.

Using expectation confirmation theory to understand the learning outcomes of online business simulations

Benckendorff, Pierre (2015). Using expectation confirmation theory to understand the learning outcomes of online business simulations. Australasian Society for Computers in Learning and Tertiary Education (ascilite), Perth, WA, Australia, 29 November - 2 December 2015. Perth, WA, Australia: Australasian Society for Computers in Learning in Tertiary Education.

An exploration of mindfulness theories in Eastern and Western philosophies

Chen, I-Ling (Lynn), Scott, Noel and Benckendorff, Pierre (2014). An exploration of mindfulness theories in Eastern and Western philosophies. CAUTHE Conference 2014, Brisbane, Australia, 10-13 February 2014. Brisbane, Australia: School of Tourism, The University of Queensland. doi: 10.14264/349341

Exploring language and communication problems among Asian working holiday makers in Australia

Nagai, Hayato, Benckendorff, Pierre and Tkaczynski, Aaron (2014). Exploring language and communication problems among Asian working holiday makers in Australia. The 13th Asia Pacific Forum for Graduate Students Research in Tourism, Kaohsiung, Taiwan, 14-16 May 2014. Kaohsiung City, Taiwan: National Kaohsiung University of Hospitality and Tourism.

Exploring travel risk perceptions among Asian working holiday makers in Australia: a qualitative approach

Nagai, Hayato, Benckendorff, Pierre and Tkaczynski, Aaron (2014). Exploring travel risk perceptions among Asian working holiday makers in Australia: a qualitative approach. CAUTHE Conference 2014, Brisbane, Australia, 10-13 February 2014. Brisbane, Australia: School of Tourism, The University of Queensland.

Crises, conundrums and curricula: A new golden age for tourism, hospitality and event management education?

Dredge, Dianne, Benckendorff, Pierre, Day, Michele, Gross, Michael, Walo, Maree, Weeks, Paul and Whitelaw, Paul (2012). Crises, conundrums and curricula: A new golden age for tourism, hospitality and event management education?. 22nd Annual CAUTHE Conference 2012, Melbourne, Australia, 6-9 February 2012. Melbourne, Australia: CAUTHE.

Blending the vocational and the liberal: A snapshot of tourism and hospitality undergraduate degrees at Australian universities

Day, Michele, Walo, Maree, Weeks, Paul, Dredge, Dianne, Benckendorff, Pierre, Gross, Michael J. and Whitelaw, Paul (2011). Blending the vocational and the liberal: A snapshot of tourism and hospitality undergraduate degrees at Australian universities. Council of Australian University Tourism and Hospitality Educators National Conference, Adelaide, SA, Australia, 8-11 February 2011. Adelaide, SA, Australia: School of Management, University of South Australia.

Conceptualising the perfect blend in the tourism and hospitality education curriculum space

Dredge, Dianne, Benckendorff, Pierre, Day, Michele, Gross, Michael J., Walo, Maree, Weeks, Paul and Whitelaw, Paul (2011). Conceptualising the perfect blend in the tourism and hospitality education curriculum space. Council of Australian University Tourism and Hospitality Educators National Conference, Adelaide, Australia, 8-11 February 2011. Adelaide, SA, Australia: School of Management, University of South Australia.

Exploring patterns of satisfaction and shopping motivation in a tourist shopping village

Moscardo, Gianna, Benckendorff, Pierre and Murphy, Laurie (2011). Exploring patterns of satisfaction and shopping motivation in a tourist shopping village. 42nd Annual Travel and Tourism Research Association (TTRA) International Conference, London, Ontario, Canada, 19-21 June 2011. Whitehall, MI, United States: Travel and Tourism Research Association.

Exploring the limits of tourism research collaboration: A social network analysis of co-authorship patterns in Australian and New Zealand tourism research

Benckendorff, Pierre (2010). Exploring the limits of tourism research collaboration: A social network analysis of co-authorship patterns in Australian and New Zealand tourism research. 20th Annual Council for Australian University Tourism and Hospitality Education Conference (CAUTHE 2010), Hobart, Australia, 8-11 February 2010. Hobart, Australia: University of Tasmania.

Learning and earning: What can business students learn from part-time employment

Benckendorff, Pierre and Blackman, Anna (2010). Learning and earning: What can business students learn from part-time employment. 2010 ACEN National Conference, Perth, WA, Australia, 29 September-1 October, 2010. Rockhampton, Qld, Australia: Australian Collaborative Education Network (ACEN).

Sustainable luxury: oxymoron or comfortable bedfellows?

Moscardo, Gianna and Benckendorff, Pierre (2010). Sustainable luxury: oxymoron or comfortable bedfellows?. Global Sustainable Tourism, Nelspruit, South Africa, 15-19 November, 2010. South Africa: Tshwane University Of Technology.

The role of local government in developing small tourism enterprises in regional destinations

Givney, Sarah and Benckendorff, Pierre (2009). The role of local government in developing small tourism enterprises in regional destinations. CAUTHE International Research Conference: See Change: Tourism & Hospitality in a Dynamic World, Fremantle, NSW, Australia, 10-13 February 2009. Perth, WA, Australia: Curtin University.

Using wikis to help first year students develop collaborative knowledge management skills for tomorrow

Benckendorff, Pierre (2009). Using wikis to help first year students develop collaborative knowledge management skills for tomorrow. Pacific Rim Conference on the First Year in Higher Education, Townsville, QLD, Australia, 29 June -1 July 2008. Brisbane, Qld, Australia: Queensland University of Technology.

What do sustainable tourism researchers value? An analysis of citations from the Journal of Sustainable Tourism (1999-2008)

Benckendorff, Pierre (2009). What do sustainable tourism researchers value? An analysis of citations from the Journal of Sustainable Tourism (1999-2008). Think Tank IX, Singapore, 15-18 June 2009.

Tourist shopping villages: Challenges and issues in developing regional tourism

Murphy, Laurie, Pearce, Philip, Benckendorff, Pierre and Moscardo, Gianna (2008). Tourist shopping villages: Challenges and issues in developing regional tourism. CAUTHE 2008 Conference, Gold Coast, QLD, Australia, 11-14 February 2008. Gold Coast, QLD, Australia: Griffith University.

Using wikis to enhance the creative collaboration and knowledge management skills of tourism students

Benckendorff, Pierre (2008). Using wikis to enhance the creative collaboration and knowledge management skills of tourism students. Tourism and Hospitality Research, Training and Practice: Where the 'Bloody Hell' Are We?, Gold Coast, QLD, Australia, 11-14 February 2008. Gold Coast, QLD, Australia: Griffith University.

Contrasting online and onsite sampling methods: Results of visitor responses to a destination survey

Benckendorff, P., Moscardo, G. and Murphy, L. (2007). Contrasting online and onsite sampling methods: Results of visitor responses to a destination survey. Beating the Odds with Tourism Research: Travel and Tourism Research Association 38th Annual Conference, Las Vegas, Nevada, U.S.A, 17-20 June. Boise, Idaho, U.S.A.: Travel and Tourism Research Association.

Exploring the flexible learning preferences of business and commerce students using a learner segmentation approach

Benckendorff, P. (2007). Exploring the flexible learning preferences of business and commerce students using a learner segmentation approach. Quantitative Analysis of Teaching and Learning in Higher Education in Business, Economics and Commerce 3rd Annual Forum, Melbourne, Australia, 9 February 2007. Melbourne: University of Melbourne.

Exploring the flexible learning preferences of tourism and hospitality management students

Benckendorff, Pierre (2007). Exploring the flexible learning preferences of tourism and hospitality management students. Past Achievements, Future Challenges : 17th Annual CAUTHE Conference, Manly, Australia, 11-14 February. Sydney: University of Technology.

Misunderstanding Generation Y: Risks for tourism managers

Moscardo, G. and Benckendorff, P. (2007). Misunderstanding Generation Y: Risks for tourism managers. Beating the Odds with Tourism Research: Travel and Tourism Research Association 38th Annual Conference, Las Vegas, Nevada, United States, 17-20 June 2007. Boise, Idaho, United States: Travel and Tourism Research Association.

Approaches to monitoring change in the business environment of tourist attractions

Benckendorff, Pierre (2006). Approaches to monitoring change in the business environment of tourist attractions. CAUTHE 2006 Conference: To the City and Beyond, Melbourne, VIC, Australia, 6-9 February 2006. Footscray, VIC, Australia: School of Hospitality, Tourism and Marketing, Victoria University.

Can regional destinations really have a brand personality?

Murphy, Laurie, Moscardo, Gianna and Benckendorff, Pierre (2006). Can regional destinations really have a brand personality?. Cutting Edge Research in Tourism: New directions, challenges and applications, Surrey, United Kingdom, 6-9 June 2006. Surrey, United Kingdom: The School of Management, University of Surrey.

Profiling users of airline web sites based on their content preferences

Benckendorff, P. (2006). Profiling users of airline web sites based on their content preferences. New frontiers in global tourism: Trends and competitive challenges, Dublin, Ireland, June 18-20 2006. Dublin, Ireland: TTRA.

Visitor and stakeholder perceptions of destination brand personality: An analysis of a regional Australian tourism destination

Murphy, Laurie, Moscardo, Gianna and Benckendorff, Pierre (2006). Visitor and stakeholder perceptions of destination brand personality: An analysis of a regional Australian tourism destination. Travel and Tourism Research Association 37th Annual Conference, Dublin, Ireland, 18-20 June 2006. Boise, ID, U.S.A.: Travel and Tourism Research Association.

Visitor perceptions of technology use in tourist attraction experiences

Benckendorff, Pierre, Moscardo, Gianna and Murphy, Laurie (2006). Visitor perceptions of technology use in tourist attraction experiences. Cutting Edge Research in Tourism: New Directions, Challenges and Applications, Guildford, U.K., 6-9 June 2006. Surrey, U.K.: University of Surrey : The School of Management.

Contrasting high-tech and high touch experiences in tourist attractions

Benckendorff, P., Moscardo, G. and Murphy, L. (2005). Contrasting high-tech and high touch experiences in tourist attractions. New Tourism for Asia-Pacific, Goyang, Korea, 7-10 July 2005. Pusan, Korea: Asia Pacific Tourism Association.

Do destination brands really have a personality? A comparison of two coastal tourism destinations in Australia

Murphy, L., Moscardo, G. and Benckendorff, P. (2005). Do destination brands really have a personality? A comparison of two coastal tourism destinations in Australia. The three R's: research, results, rewards, New Orleans, Louisiana, United States, 12-15 June 2005. Boise, Idaho, United States: Travel and Tourism Research Association.

Online business simulations: good practice guide

Benckendorff, Pierre, Lohmann, Gui, Pratt, Marlene, Reynolds, Paul, Strickland, Paul and Whitelaw, Paul (2015). Online business simulations: good practice guide.

Tourism, hospitality and events learning and teaching academic standards

Whitelaw, Paul, Benckendorff, Pierre, Gross, Michael, Mair, Judith and Jose, Penny (2015). Tourism, hospitality and events learning and teaching academic standards. Melbourne, VIC, Australia: Victoria University.

A stakeholder approach to curriculum development in tourism, hospitality and events (TH&E) education

Benckendorff, Pierre, Whitelaw, Paul, Dredge, Dianne, Day, Michele, Gross, Michael J., Walo, Maree and Weeks, Paul (2012). A stakeholder approach to curriculum development in tourism, hospitality and events (TH&E) education. Issues paper 3 Sydney, NSW Australia: Office for Learning and Teaching.

Analysis of Australian tourism, hospitality and events undergraduate education programs

Day, Michele, Walo, Maree, Weeks, Paul, Dredge, Dianne, Benckendorff, Pierre, Gross, Michael J. and Whitelaw, Paul (2012). Analysis of Australian tourism, hospitality and events undergraduate education programs. Issues paper 4 Sydney, NSW Australia: Office for Learning and Teaching.

Influences on Australian tourism, hospitality and events undergraduate education

Dredge, Dianne, Benckendorff, Pierre, Day, Michele, Gross, Michael J., Walo, Maree, Weeks, Paul and Whitelaw, Paul A. (2012). Influences on Australian tourism, hospitality and events undergraduate education. Issues Paper No.2 Sydney, Australia: Department of Industry, Innovation, Science, Research and Tertiary Education.

Key issues in tourism, hospitality and events curriculum design and development

Dredge, Dianne, Benckendorff, Pierre, Day, Michele, Gross, Michael J., Walo, Maree, Weeks, Paul and Whitelaw, Paul A. (2012). Key issues in tourism, hospitality and events curriculum design and development. Issues Paper No.1 Sydney, Australia: Department of Industry, Innovation, Science, Research and Tertiary Education.

Destination marketing on the internet: A guide for Australia’s Regional Tourism Authorities

Benckendorff, Pierre (1999). Destination marketing on the internet: A guide for Australia’s Regional Tourism Authorities. Tourism Program Townsville, Qld., Australia: James Cook University of North Queensland.